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Rated 4 out of 5 stars

Such an easy to use site, however, editing was a bit difficult, as others have previously stated. This needs to be fixed to allow proper editing further down the page, otherwise a helpful site, despit... See more

Rated 5 out of 5 stars

PetRadar was very supportive and their advice and posters invaluable. I would recommend any missing pet owner to use them. I cannot vouch for their social media posts but, hey ho, my 1yr old cat cam... See more

Company replied

Rated 5 out of 5 stars

After i lost my pet, petradar was the best website from which i could make and download the posters that allowed facilitated the spread of the news and to reach the community to bring my son back home... See more

Company replied

Rated 5 out of 5 stars

Thankfully Roxanne has been returned and is happily reunited. While we didn’t have hits from your site it was really encouraging to see the numbers of individuals who read the ad. And the support and... See more

Company replied

Company details

  1. Animal Protection Organization

Written by the company

For people with a missing pet that don’t know what to do, we help you every step of the way. Instead of only putting posters and hoping for the best, we also pro-actively alert thousands of your neighbors with digital alerts. Note: Beware of Impersonators! We’ve been made aware of scammers impersonating PetRadar, using our logo and contacting pet parents directly. Please know that we will never reach out via Facebook messenger, unofficial emails (like Gmail) or request payments. All our communications come from @petradar.org and services are registered exclusively via our website.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

563 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

quick service to set out the alert and…

quick service to set out the alert and the automatic poster you get is very helpfull.

February 14, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi dear pet parent,

Thank you so much for your kind words and review. That truly means a lot to us 🙏
We’re really happy to hear that setting up the alert was quick and that the poster was helpful for you 😸.

Wishing you and your furry friend all the very best and lots of happy moments ✨

Warm regards,
Alexandra 🐾

Rated 3 out of 5 stars

Urgently need to contact

Update in response to reply-You have not responded, despite the 6 unanswered emails. I was unable to edit my post and was forced to close it and repay. You absolutely do not offer 24/7 support. I am hugely disappointed with your response. Your service of paying for ads is good but the lack of service is really bad and people should be aware of this when they use the service.

Update-They still haven't got back to me. I ended up paying twice, so will have to raise a visa dispute with my bank.

I like this company, but I desperatly need to update the listing and can't get through to anyone! Its only been a few hours, but its urgent, so thought i would try on here

February 13, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hello,

We do respond to every single request and we offer support 24/7, so no message is ever ignored. Sometimes there can be a short delay of a few hours, but we absolutely never leave pet parents without help.

We take feedback seriously, but we also want to clarify that we have no unanswered emails or support requests on our end. Every single message we receive is responded to, including outside regular business hours.

Of course, Trustpilot isn't the right place to resolve urgent account or payment matters. If you haven’t seen a reply from us, please check your spam/junk folder, as our emails sometimes land there.🙏

Warm regards,
Alexandra 🐾

Rated 5 out of 5 stars

great help finding my pet

i thought the company helped me in ideas how to get info out there for my missing house cat . shes finally turned up 3 weeks later safe and sound thankfully. thanks for all the reassuring guidance

February 4, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Treena,

I’m so glad to read this! Three weeks is such a long, exhausting wait, and I’m really happy your girl is finally home safe and sound 🤍🐱

Thank you for taking the time to leave a review and for sharing your experience. I wish you and your cat lots of quiet, happy days together now, and if you ever need help again, we’re always here.

All the best,
Alexandra 🐾

Rated 5 out of 5 stars

Provided support in getting the message…

Provided support in getting the message out there about my lost parrot. I really reached a high number of people. That and a fantastic community resulted in getting George home

February 1, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Chris,

Thank you so much for taking the time to leave a review. We are so happy George is back home with you 🦜.
It’s amazing what can happen when the right people see the message and the community comes together 💛.

We wish you and George lots of calm, happy moments together, and if you ever need help again (hopefully not!), you know where to find us.

All the best,
Alexandra 🐾

Rated 5 out of 5 stars

Having support in a difficult time

Having support in a difficult time. Glad to know I'm not alone

January 22, 2026
Unprompted review
Petradar logo

Reply from Petradar

Dear Judith,

Thank you so much for your wonderful review 💛

We’re really glad that our support brought you even a little comfort during such a difficult time. Should you ever need our help again, we’re just a message away.

Wishing you and your furbaby all the best,
Alexandra 🐾

Rated 4 out of 5 stars

Oreo made her own way home after 20…

Oreo made her own way home after 20 day's. Thanks for pet radar involvement a lot of people were made aware

January 19, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi Oliver,

Thank you so much for your review. We’re so happy to hear that Oreo is back home safe, right where she belongs 💛

We’re really glad PetRadar could help spread the word and raise awareness. And if you ever have any suggestions for how we could improve, we’re always here and happy to listen.

Wishing you and Oreo all the best, and may she stay safely by your side from now on!

Warm regards,
Alexandra🐾

Rated 5 out of 5 stars

Great for support

Great for support, reaching out to others online

January 14, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Sara,

Thank you so much for your kind words and lovely review!
We’re really glad to hear you felt supported💛

Wishing you and your furry friend all the very best, and if you ever need us again, we’ll be here.

Take care and lots of paw hugs,
Alexandra 🐾

Rated 4 out of 5 stars

Found my cat Mano

The confidence I got to find my cat Mano the company gives good tips very helful

January 18, 2026
Unprompted review
Petradar logo

Reply from Petradar

Dear pet parent of Mano,

Thank you so much for your kind words!💛

It means a lot to hear that the tips and tools gave you confidence during such a difficult time, and we’re so glad Mano is back where he belongs.

If you ever have ideas on how we could improve the experience for other pet parents, we’re always open to suggestions 🙏 Every bit of feedback helps us grow and do better.

Wishing you and Mano all the best as you settle back into calm, happy days together 🐱✨

Warmly,
Alexandra🐾

Rated 5 out of 5 stars

Thankfully Roxanne has been returned…

Thankfully Roxanne has been returned and is happily reunited. While we didn’t have hits from your site it was really encouraging to see the numbers of individuals who read the ad. And the support and tips we got from your organization were fantastic Great to know of this resource- it’s obvious how much you care about and understand the very special bond that we share with our furry friends. Thanks for being there

January 9, 2026
Unprompted review
Petradar logo

Reply from Petradar

Dear Raymond,

Thank you so much for your beautiful message, and what a relief to hear that Roxanne is home safe! 💛 That’s the best news we could hope for.

Even if our platform didn’t directly lead to the reunion, knowing that we could offer support along the way truly means the world to us.

Thank you again for taking the time to write, and for your kind words. Please give Roxanne an extra cuddle from us!

Warmest wishes,
Alexandra🐾

Rated 1 out of 5 stars

unable to process support request

I was unable to process my request for support using the online form. I tried on several different devices but the process stalled at different points and I was unable to finalise. Very frustrating!

January 10, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi Shelley,

That is definitely frustrating and not how it is supposed to go! We're sorry the website didn't work for you.

Could you please send us an email on info@petradar.org describing the issues?

More information about what specifically went wrong would help to resolve it for you if your pet is still missing, or for others in the same situation!

Thank you in advance 😸

Rated 5 out of 5 stars

User friendly website and useful…

User friendly website and useful communications

January 9, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hello dear Geoffrey,

Thank you so much! Your kind words really mean a lot to us 💛
It’s truly heartening to hear that our platform has been useful to you, especially knowing the kind of stress and emotion that come with a missing pet. We try our best to make things feel just a little easier in those tough moments, so your feedback is very much appreciated.

If you ever have suggestions for how we could improve or make the experience even more helpful for other pet parents, we’re always happy to listen.

Wishing you and your furbaby all the very best,
Alexandra🐾

Rated 4 out of 5 stars

You Have to Pay for the Service

I didn't really know I had to pay for the service but considering the resources its understandable, however it does get really expensive if you want to expand the reach for your cause. It was about $40 for a 1 mile radius. They do give you flyer templates and a sponsored post on social media. What I didnt like about the resources was that my FB sponsored post wasnt editable and I had made some typos that I wanted to correct. I was able to correct my pet's profile description but I found that it didnt update the flyer or the FB Post.

My cat thankfully was able to just stroll back inside through our garage as I left it a bit open with his food bowl in there. He realised that the rainy and cold outside world was definitely not for him. Another tip a vet friend had told me before was to leave his litter box at the front door so he could find the house, it was a great tip and I believe it actually worked for me.

January 3, 2026
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Justine,

First of all, I’m so relieved to hear your cat made it home safe and sound 😻 What a clever boy. And your vet friend gave you such a great tip. I’m especially happy to hear it worked, since that’s actually one of the tips we send out to every pet parent within the first hour of registration. It’s so encouraging to see again and again just how effective those small actions can be 💛

Thank you also for your thoughtful and honest review. You're absolutely right, while many of our tools are free, the social media ads do come with a cost because they run as actual paid campaigns through Meta. We’re always working to keep things as accessible as possible 🙏

Regarding the edits, once an ad is submitted, Meta requires it to go through a review process before it can go live. After it's approved, it becomes a bit harder to make changes (definitely trickier than updating the poster). That said, we're always here to help and try to accommodate every pet parent’s needs as best we can. If something’s not right, we’ll always do our best to find a fix.

Feedback like yours is what helps us grow and improve for every pet parent who comes to us in a moment of panic or fear. So truly, thank you again for taking the time. Wishing you and your little explorer all the calm, warmth, and cuddles now that he's back home!

Alexandra🐾

Rated 4 out of 5 stars

free for small area pls

it will mean the world to me if you let 2 km social media post free. BUT if you cant do that then can you do 1km or even 0.5 km. I'm not forcing you but still, mango would've returned if people saw on social media. thank you for your help. I will make sure to pet radar if my new pet gets lost. hopefully that will never happen 😅.

January 2, 2026
Unprompted review
Petradar logo

Reply from Petradar

Aww Zaain, I truly understand your request 😢💛

It would honestly be amazing if we could offer social media advertisements for free... The challenge is that these are actual paid ads through Meta, not posts, and as a small team of animal lovers we unfortunately cannot pay for each and every campaign ourselves. With so many pets needing help around the world, it’s just not financially possible for us to cover those ad costs 😞

But your message really means a lot, and I genuinely hope that one day, with enough support from the community, we can make this kind of help available to everyone in need. Thank you for your kind words, and I truly hope you’ll never need us again, but if you do, we’ll always be here 💛

Alexandra🐾

Rated 4 out of 5 stars

I found Mira a lady a few houses down…

I found Mira a lady a few houses down found her thanks to the lady that found her much appreciate

December 27, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi dear pet parent,

We’re so happy to hear that Mira has been found! That’s wonderful news 😻.

Thank you so much for taking the time to leave a review and share the outcome with us. We do our best every day to support pet parents during what is often one of the most stressful moments of their lives, and knowing we were able to help in any way makes all the difference 🙏.

If there’s anything we could improve or do better, please don’t hesitate to let us know. We’re always listening and always trying to do better for the pets and families who need us 💛.

Wishing you and Mira lots of peaceful, happy moments together,
Alexandra 🐾

Rated 5 out of 5 stars

This website really helped me put the…

This website really helped me put the word out there to find my missing cat, Charlie. The process was quick and easy, thank you.

December 20, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi dear Gabriela,

Thank you so much for taking the time to write this 🙏 It truly means a lot to hear that PetRadar helped you spread the word and that the process felt quick and easy, especially in such a stressful moment.

Thank you for trusting us and for sharing your experience 💛

Sending lots of love to you and Charlie,
Alexandra 🐾

Rated 5 out of 5 stars

we found our kitty due to posters and…

we found our kitty due to posters and night searching . he’s home safe

December 11, 2025
Unprompted review
Petradar logo

Reply from Petradar

Dear Kaley,

That’s amazing news! I’m so, so happy your fur baby is home safe! 💛
And thank you so much for the review, it really means a lot.

Posters and night searches can be exhausting, but clearly your dedication paid off. Wishing you and your kitty lots of peaceful snuggles now that the nightmare is over 💫

Warmly,
Alexandra 🐾

Rated 1 out of 5 stars

PetRadar is a Fraud

Fraud. Do not pay money to this site. We've paid twice, got the payment receipts, no further communication, and no reason to believe our post was published on any site. We are on all facebook, instagram, websites, petcolovelost, county animal control, and other, sites watching for our baby to come home, and zero have any posts coming from petradar. The email they have on their website bounced back as nonexistent.

December 4, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hey Rachel, good to hear from you.

I've been reacting to you multiple times but haven't heard back once, something seems to be blocking our emails on your side.

I'm going to reach out to you with my personal email. If you still don't hear anything, please use a different email to contact us on info@petradar.org as I can assure you the search is up and running and we're trying our best to get in contact with you.

David, founder of PetRadar

Rated 5 out of 5 stars

Excellent service

Excellent service, Simba was found nearby. The person contacted PerRadar through the QR code which meant I could contact the finder who helped us retrieve Simba. Whoever needs this service will not be disappointed. Thank you PetRadar 😻

December 3, 2025
Unprompted review
Petradar logo

Reply from Petradar

Dear Eileen,

We’re so happy to hear that the QR code made it easy for the finder to reach you and that your little explorer was so close by all along 😻.

Thank you so much for the lovely review and for trusting PetRadar during such a stressful time.

If you ever need us again, we’re always here, just a message away.

Warm hugs to you and Simba,
Alexandra 🐾

Rated 5 out of 5 stars

It is just nice to not be alone.

October 11, 2025
Unprompted review
Petradar logo

Reply from Petradar

Dear Richard,

Thank you so much for your kind words 💛 It truly means a lot to hear that even in such a difficult and emotional time, you felt a little less alone. I'm so glad we could offer even a small bit of comfort during such a difficult time.

Wishing you and your furry companion all the best, and may your days ahead be filled with peace and cuddles.

With care,
Alexandra 🐾

Rated 5 out of 5 stars

Excellent service

Excellent service

November 5, 2025
Unprompted review
Petradar logo

Reply from Petradar

Hi dear James,

Thank you so much for your kind words . We’re really happy to hear you had a positive experience. It means a lot to our small team💕

Wishing you and your furry friend peaceful days and lots of cuddles ahead 🏡

Warmest wishes,
Alexandra 🐾

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