Hi there, this is third time I'm doing this, I have rated you, and this is my complaint about this matter I never joint, because I cannot afford it, and would join because Im not interested. Please... See more
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Hello, I am Adelaine Kistan. Thank you Marshall for taking on my query. Not sure what happened and how i got signed up for your site. There was an error somewhere along the line. I am thrilled of the... See more
Thanks to Jerry who hepled me when i was confuse about m'y subscribtion on thé website. hé was so patient to me and answered all' m'y question and worries. its rare now our days. thanks a lot
The company is now called PETVITA. I ordered a dog bed 22/4/26, order accepted and payment made, I have now received an email saying I cancelled the order (which I did not), I am trying to chase for m... See more
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Hasn’t replied to negative reviews
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Top Tier Service
Edith was very helpful with my request! Truly appreciate the exceptional service that was offered.
Good service
The agent was very helpful regarding my refund, thank you.
This was the 3rd time i submitted my…
This was the 3rd time i submitted my review, i hope this help. Thank u
As soon as I wrote about my problem
As soon as I wrote about my problem, I received immediate attention and care. They showed the necessary support. The only thing I can say is thank you.
Alero is in touch and helping to…
Alero is in touch and helping to resolve the issue.Thank you!
Petsforvita are scammers
Please, I do not know this company or when I subscribed for this. Because I never did and they have been deducting money from my Debit card. Please, how do I reach out to them as my system is blocking access saying it is a scam site.
I need help for them to stop taking my money and refund me whatever they have taken before.
Scammers!
I just found out charges on my credit card from this company. I did not avail your service! Scammers!
They are scammers
They are scammers, they only steal money from people, they are very disgusting
Scammers
I don't even know them. I was shocked that I have unauthorized charges for a membership that I don't know. I contacted them asking who they are and how they got my information. They responded and told me that they will cancel the membership that I don't know and will not refund.
thank toi Jerry and all the staff…
Thanks to Jerry who hepled me when i was confuse about m'y subscribtion on thé website. hé was so patient to me and answered all' m'y question and worries. its rare now our days. thanks a lot
Carmen is very helpful and friendly
Carmen is very helpful and friendly, thank you
Thank you Kenny
Escalation team is in touch and Kenny is helping to resolve the issue.
Wasnt aware of Subscription to Petsforvita.
Hello, I am Adelaine Kistan. Thank you Marshall for taking on my query. Not sure what happened and how i got signed up for your site. There was an error somewhere along the line. I am thrilled of the way you handled my situation. Thank you for believing in me and that what i stated was genuinely true. I do not own pets or else i would have continued with my support to your Company. not sure of the date.
Thank you ANN
Prompt advice and seevice …
Thankyou for your professionalism Marshall in dealing with my inquiry.
Claire reached out to assist
Claire reached out to assist. The issue is being handled with the utmost professionalism. Thanks for the support!
Marshall was excellent
Very responsive!
Everything is very nice
Everything is very nice. Staff are very nice people 🙏 😇 very satisfied❤️
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