petsmont.com Reviews 

241
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the supplement mixes easily into food and pets genuinely enjoy the taste. Many people also notice wonderful improvements in their dogs' skin, coats, and overall energy levels. Consumers appreciate the natural ingredients and see a reduction in small fatty lumps after consistent use. However, some customers noted that the product did not agree with their pets' digestion. A few people mentioned experiencing unhelpful or dismissive customer support when trying to address these serious concerns. Others felt that the supplement simply did not work or produce any noticeable changes in their dogs' condition.

What people talk about most

Product

Consumers find product to be positive, highlighting how the supplement helps reduce fatty lumps and improves... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction as consumers notice... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as many reviewers highlight helpful,... See more

Service

Users describe ambiguous interactions with service, highlighting immediate response to questions and concerns... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been giving my Doberman the Petsmont BuddyGuard Mushroom Blend Powder, and it’s been a solid addition to her routine. It mixes easily with her food, she actually likes it (which is half the bat... See more

Rated 5 out of 5 stars

My 14 y old Labrador’s skin tugs and growth did not grew more and mainly I believe that Buddy Guard has helped her joints ! She probably would have not made it to this age if not this magic powder…I... See more

Rated 5 out of 5 stars

Petsmont has been so great. From ordering to delivery and with any questions. We bought Buddyguard for our 2 dogs with lipomas. They disappeared within a few months for our Plotthound. Not even 1 jar... See more

Rated 5 out of 5 stars

I’ve been giving the buddy guard supplement to my dog, consistently for 5-6 months. It works!! Let me also say that I had my dog’s lumps tested prior to, to make sure they were not cancerous. All came... See more


Company details

  1. Pet Store

Written by the company

Petsmont puts your pets first with all natural, USDA organic, and wildly sourced ingredients. We believe trust is earned through transparency, and work hard to raise awareness for honest, quality products.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

241 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(241)

68 reviews in the last 12 months

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Rated 1 out of 5 stars

Customer service sucks

I have no complaint on The Buddy Guard. Been giving it to my dogs for about 6 mos. now. But the company must have put me on auto fill or something as we keep getting the product. Right now I have two full containers and one half full container. We lost our dog so I been calling and calling to find out why they keep sending the product and charging my credit card. I always get a recording saying they will call me back. The first time I waited three days no call from them. So I called again and got the same recording saying they usually call back in about two hours well it has been 24 hours, no call. So I called them again. Their customer service sucks. I want them to stop sending me something I do not need and charging me for it. Each time I called I gave my name and number.

September 5, 2024
Unprompted review
petsmont.com logo

Reply from petsmont.com

Hello Sandra,

We are so sorry for this negative experience. You shouldn’t have to try to reach us several times to do something as simple as cancelling your subscription.

We offer 7-day customer service, phone & email, and cannot find any records of a call or email from you.
I’m wondering if maybe you couldn’t find our phone number: 1-888-315-8579.

If you can, please reach out so that we can make this right!

Petsmont

Rated 5 out of 5 stars

I must admit I was a skeptic

I must admit, I was a skeptic,but I worked for a vet and witnessed dog's and cat's dieing from simple surgical procedures and didn't want to go that route so I purchased a jar of "BUDDY GUARD" and I am no longer a skeptic. "BUDDY GUARD" is a miracle in a jar! After just 3 days I was noticing a difference. The lump, about the size of a quarter on my tiny 5lb Chihuahua was going down and with daily use it's been shrinking more and more. I would highly recommend "BUDDY GUARD" before you elect to have a lump surgically removed. "BUDDY GUARD" is truly a miracle in a jar. Pure genius!

September 14, 2024
Unprompted review
Rated 5 out of 5 stars

I was skeptical

I was skeptical. Our 12 years dog have a few lumps and the biggest one was on her front shoulder blade. It made her hard to walk and even lift herself (she's a 90lbs girl). We tried Buddy Guard, and in less than a month, we saw a significant change on her biggest lump. By early September, her lump is almost invisible. So glad we gave it a try!

September 7, 2024
Unprompted review
Rated 5 out of 5 stars

I am the worlds biggest spectic

I am the worlds biggest spectic. I’m retired on a tight budget and have a 16 year old rat terrier mix ( the booboo ) who is my constant companion. I bought this product just to give myself a pat on the back for trying anything to get her under arm lump gone. This morning she was laying in a position that i could feel her lump . LESS than HALF the size it was before trying this product. 😊

September 15, 2024
Unprompted review
Rated 5 out of 5 stars

I have been using Buddy Guard for a few…

I have been using Buddy Guard for a few months. I have a 14 year old mixed breed dog who had a lump the size of a tennis ball on his chest. Due to an enlarged heart, and age, it can’t be surgically removed. I saw the ad for Buddy Guard and decided to try it. Where it is a slow process, it is working. The lump is down to the size of a golf ball, now. I tried to post a review on Amazon and the review was rejected. I just wish I would have started using this product earlier.

September 15, 2024
Unprompted review
Rated 5 out of 5 stars

Benign lumps are getting smaller

My pup has 5 lumps. The Vet biopsied them and they are all benign, but would need to be removed as one was affecting his movement. I decided to try this to prevent surgery. The worst one was golf ball size and hard. After 2 months it is significantly smaller and soft. I plan to continue using to eliminate his lumps and prevent them in the future.

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

I'm loving the result of your products

I'm loving the result of your products. My 11year old German Shepherd has a huge lump on her leg, and it's been shrinking amazingly. Also my 3-year-old Mixed Pitbull-Sharpei itching, is almost gone!!

Thank you for coming up with such amazing products!!

September 9, 2024
Unprompted review
Rated 3 out of 5 stars

I've been using Pet Buddy powder for…

I've been using Pet Buddy powder for over 3 months now. Still haven't seen much in the way of results. But, I am trying to be optimistic and so, am continuing to use it. Will give it a little more time.

August 25, 2024
petsmont.com logo

Reply from petsmont.com

Hello Paul,

I am sorry to hear you are not seeing an improvement. Keep in mind that every dog is different, and in some cases, Buddy Guard will only help lumps from getting any bigger. I know this may not be the result you are looking for.

If you are noticing higher energy levels in your pup, this may be a sign that it is helping.

Please feel free to reach out to our support at support@petsmont.com

Sincerely,
Petsmont Team

Rated 5 out of 5 stars

Charlie's tumor is reducing in size!

Charlie my husband's PTSD animal developed large tumors years ago, His twin brother Boss had the same and passed 2 years ago. Since then Charlie has had one tumor defiantly grow about the size of a softball, and we have tried many things to keep it down. Challenging the tumors contentment, I switch healing patterns and so far it's worked to keep it from "growing" any bigger. Few treatments actually reduced the tumor.
The ones that did are so expensive and when you have 4 canine pets and 2 with tumors well it's hard to keep that up.
I was only able to treat 1 instead of 2 and Charlie clearly is the worse issue.
The Petsmont Buddy Guard my husband found and we tried it for about 5 weeks now, not only has Charlie's energy levels gone up but the tumor is actually getting softer and is reducing in size, also I have been giving this to my service animal Hauser, he has a very small tumor in his back left leg. The tumors are reducing in size and the guys don't have hardly any side effects, Charlie had a few loose bowels but he has been good. I am very happy with this treatment and highly suggest anyone with issues to try this amd watch it work. Charlie is 14 years old, Hauser 4, and I will keep them on this treatment and keep you posted. Yes Charlie is older but his quality of life is key and Buddyguard is making that happen for him. Thank you so much!

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Highly recommend!! My border collie x has had a lump on his chest for over 3 years and just after 3 weeks I’ve noticed it decrease in size! Not to mention all the other internal benefits of this stuff. Absolutely love it!

September 7, 2024
Unprompted review
Rated 4 out of 5 stars

I've had my dog on petsmont buddy guard…

I've had my dog on petsmont buddy guard for 4 months now. I haven't noticed a change in his lumps and bumps yet, but he loves that stuff. It also seemed to make his BM more consistent and he's just a happy healthy guy. I'm going to keep using it until the year is over to see if it makes an impact on the lumps and bumps but so far neither myself or his veterinarian have noticed a difference.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

So far so good

So far, so good, my dog's lumps are disappearing.. I forgot a few days to give her the powder. And for whatever reason, the lumps got bigger, but I got her right back on it, and they started to disappear again. Strangely weird and wonderful recipe.

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

08313024

My dog was lithargic and after giving him this for 3 days he has more energy

August 26, 2024
Rated 5 out of 5 stars

Effective and Supportive

First the product has proven effective in helping my Lab’s lumps and bumps shrink and some went away completely.
Second, I have appreciated the amazing customer service and support.

August 25, 2024
Rated 2 out of 5 stars
petsmont.com logo

Reply from petsmont.com

Hello Marilyn,

I see that you wrote this review 14 days after receiving your product. I understand you are expecting to see a change within 1-2 weeks which unfortunately is unrealistic.

We display on our website a typical timeframe of 6-12 weeks to notice a change.

I wish our product could work in just 14 days but it does not. While I can't ask you to change your review, I hope our response can provide clarify to any reader.

Please note that we offer a 90-day money-back guarantee and should you not see results in the 6-12 weeks, simply reach out to us at support@petsmont.com so we can refund you in full.

Sincerely,
Petsmont

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