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Company details
Written by the company
Petzly Pests and Home Solutions helps people protect their homes from common pests without relying on harsh chemicals. We make plug-in ultrasonic repellers designed to deter a range of household pests, from rodents to insects. Our technology cycles through rotating frequencies rather than running a single fixed tone, which is meant to keep pests from adapting and tuning it out over time. Our products are chemical-free and safe to use around dogs and cats. Many of our customers come to us after sprays, traps, and exterminators have let them down, looking for a simpler way to keep their living spaces clean and comfortable. We are proud to serve a growing community of households who want a calmer, more protected home. Every order comes with free shipping on multi-packs and a money-back guarantee, so you can try Petzly with confidence. If it does not work for you, you get your money back. It is that simple.
Contact info
United States
- help@petzly.co
- petzly.co
3.6
Average
5 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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People also looked at
I have seen a few still in the house…
I have seen a few still in the house and also tonight I not only saw 2 bed bugs but a large water bugs as well. I am still having trouble sleeping again. I'm wondering if it's ever going to get them all gone or am I going to have to keep doing the special cleaning over and over again. An that extremely difficult for me an my health.
September 19, 2026
Unprompted review
Originally ordered 3 for our bed bug…
Originally ordered 3 for our bed bug problem and they came pretty quick and seem to be working. Ordered another 3 several weeks ago and I find I'm not able to track their shipping status.
Hope someone can help. The date you are asking for below is approximate
August 18, 2026
Unprompted review
Beware.
You can argue if you like about if the products work or not (I would state that they do not), however the most frustrating part is the returns. Good luck having them even reply. I had to go through my payment method (Shopify) and get them to push them into a reply. Once you do get a reply, the cost of returning to China is your burden and responsibility. I have chosen to keep the product and leave this review instead. Hope this can help anyone thinking of dealing with this company to explore another (more legitimate) one.
*****. Update: now they have reached out to me and reinforced their return policy. Which I have never disputed. 90 days return, but you assume the cost. I had ordered this product in error initially. yes. The decided to try it with a relative in their house. doesn't work. period. I didn't say that at first as I was trying to be polite. But, here we are. Products don't work. I can return it if I want to pay (I won't). so, this review gains me nothing at all (just want to inform any potential customers as to what the might face if they deal with them). Thanks!
August 18, 2026
Unprompted review
Reply from Petzly
Hi Paul,
Thanks for taking the time to leave feedback. We want to respond publicly so anyone reading has the full picture.
We searched our support inbox for order #62291 and found one email from you. It read: "Trying to return order # 62291. Have emailed. no reply." When our team followed up and asked about the reason for return, you replied in your own words: "Have not used it. Have no pest issues. Bought in error."
Your review states the device doesn't work. However, the message on file confirms the device was never used and that no pest issue existed at the time of purchase. Your return request was processed by us promptly through our standard 90-day money-back guarantee.
If any earlier emails from you didn't reach us, we'd like to see them. Please forward the sent copies to support@petzly.co. If there's anything else we can help resolve, we're here.
The Petzly Team
Ordered 3 weeks ago and arrived 2 week…
Ordered 3 weeks ago and arrived 2 week ago so far bed bugs do not appear as often as before still better than before where i woke up in bites
July 6, 2026
Unprompted review
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