Petz Park Reviews 10,101

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their effectiveness in improving their pets' health, with many noting significant positive changes in conditions like arthritis, anxiety, and skin issues. The quality of the products is consistently highlighted, and people appreciate the clear information provided. The ordering process is often described as easy and straightforward, and the delivery service is commended for its speed and efficiency. However, some customers were not happy with the product, mentioning that it did not work for their pets or, in a few cases, even worsened existing conditions. A small number of people also found the smell of some products off-putting for their pets, making it difficult to administer.

What people talk about most

Product

Consumers generally express satisfaction with the products. Many reviewers highlight the effectiveness of... See more

Order

Users describe positive interactions with order. Customers consistently praise the ease and simplicity of the... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the effectiveness of products like... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the quick and fast... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the website easy to... See more

Based on these reviews

Rated 5 out of 5 stars

When our dog Barney started showing difficulty getting up a couple of years ago we tried Hip and Joint powder, it made a huge difference and now at 11 years old he is still acting like a pup. We spr... See more

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Rated 5 out of 5 stars

Petz Park was recommended to me by my vet for supplements to help my aging dog with arthritis, I was impressed, the product was very helpful in relieving my dogs pain and stress. She was bunny hopping... See more

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Rated 5 out of 5 stars

Excellent product. My little Tibetan Spaniel loves it. She suffers from Anal glands problems and I feel this helps her . Also her coat is looking fabulous. I am on a regular subscription so I will nev... See more

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Rated 5 out of 5 stars

Our little Molly (Maltese Shitzu X) is almost 16 years old and was showing signs of arthritis in her left shoulder, which was making her lick her left paw. Since using your probiotics, she still licks... See more

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Rated 1 out of 5 stars

PAID 23 POUNDS FOR PROBIOTIC AND THE PACKAGE I RECIVED WAS HARDLY ANY LARGER THAN A CIGARETTE BOX AND WEIGHED ONLY 76G. IT FITTED THROUGH MY LETTER BOX !!! I THOUGHT IT WAS A FREE SAMPLE !!@! COMPLE... See more

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Rated 5 out of 5 stars

My dog is calmer since I've used their calming supplement. Also, their service is amazing. They reply to my emails within 24 hours, wonderful service. Shay from Petz Park also really helped sort my or... See more

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Rated 5 out of 5 stars

My 16 years old dogs teeth have remained in great condition after 18 months of using plaque control . It is affordable and I love that it can be combined with other supplements. It’s gentle on... See more

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Rated 5 out of 5 stars

I purchased the Stress and Anxiety Supplement for one of my cats. He is an unsocial adult who is 100% deaf which adds to the difficulties of getting him to respond positively to humans. Adding the sup... See more

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Rated 5 out of 5 stars

I having been using a wide range for the last few years for my cavoodle who will be 15 this year. Her health is really surprising considering she has cushings and is recovering from a town cruiciate t... See more

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Rated 5 out of 5 stars

The products were delivered very quickly and our cats love the treat ball. We are trialling the Stress formula and as yet cannot really comment on it except to say they both have eaten it mixed wit... See more

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Rated 5 out of 5 stars

I have been obtaining the most awesome products for my fur kids for a long period now. I just have fur kids that needs simple powder supplements that assist them with skin and joints I believe there... See more

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Rated 5 out of 5 stars

The products and their descriptions are clear and easy to understand. No sooner put in order and it was under way. Prompting of delivery and arrived in couple days. Will be starting tomorrow only quar... See more

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Rated 5 out of 5 stars

Excellent service when ordering this product is what made me go ahead and purchase. Answers were quick and helpful. Conversation seemed very personal with my cat’s name being used and photos requeste... See more

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Rated 5 out of 5 stars

I'm so happy to have found these supplements for my 11 year old Staffy. I have just reordered the Probiotic and Hip & Joint Supplement. I'm sure the Probiotic has helped with his random belly issues... See more

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Rated 5 out of 5 stars

I love these products. Has cleared up my dog's feet from licking and having sores. No longer need steroid creams. Also havent had ear infections since starting these products where she used to get inf... See more

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Rated 5 out of 5 stars

This was amazing for my dog, I used their products for over 2 years now and my dog is so much better. He isn't scratching anymore and the redness has completely disappeared. I've been trying to look f... See more

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Rated 5 out of 5 stars

My 10 year old cat was suffering separation anxiety whenever my husband (her main person) left the house. We were going to visit the vet to talk medication, but I found this product. It has been a gam... See more

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Rated 5 out of 5 stars

Love this company and their products! I’m not affiliated with the company in any way and have no incentive to leave this review. Customer service is always wonderful, quickest replies I ever get! They... See more

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Rated 5 out of 5 stars

My youngest bullgal was suffering from allergies. So much so. Her paws were at their worst from the constant licking, her eyes were red and puffy and her ears were irritated After 2 vet vis... See more

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Rated 5 out of 5 stars

The Hip + Joint is really helping my dog move a lot better. Ever since we started him on this joint supplement - he's like a puppy again. He's running all over our barn and playing with his young sist... See more

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Rated 5 out of 5 stars

Good communication throughout the ordering and delivery stages. Delivery was pretty quick. Haven’t used the product yet and that will obviously be the acid test to see if it works for my dog.

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Rated 5 out of 5 stars

Ordering was easy. I am not very computer literate, and I had no problem at all. The products were dispatched within 24 hours - really good service. I have no hesitation using this company again.

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Rated 5 out of 5 stars

This isn't my first time purchasing from Petz Park, I find the ordering simple & there's the option to subscribe & get monthly orders.. Petz Park have a good variety of products & communication is g... See more

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Rated 2 out of 5 stars

30 days from starting my cat on Petz the sickness increased 3 fold to the point where we had to take her off it. Maybe it works for other cats but it didn’t for mine.

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Rated 5 out of 5 stars

Been with you awhile now,but happy to report (again), that your products are really good and have helped my fur babies no end. To the point where I took your advertising pamphlets to my local vet, in... See more

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Rated 5 out of 5 stars

Great prompt delivery, sent out the same day... Will update my review in four weeks with results but very easy to mix into my little man's food, very hopeful about this product.

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Rated 5 out of 5 stars

I have used this product for a couple of yrs, I just changed my email address, as I am retiring in a few months and will no longer ne able to use my other email. The product is great, Louie is like h... See more

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Rated 5 out of 5 stars

The Petz Park website is easy to navigate with a simple ordering process. The follow up emails for products that require special instructions for use are very helpful!

Company replied

Rated 5 out of 5 stars

The Petz park website is easy to navigate and the ordering process is simple. The follow-up for products that need special instructions are really helpful too.

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Rated 5 out of 5 stars

Lots of information provided so you know and understand exactly what you are purchasing. Easy to find products and a supportive team if you have any questions.

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Rated 1 out of 5 stars

Sad to say both of my pups have gotten worse it will be 4 weeks tomorrow since commencement of the skin and coat omega 3 with the probiotic recommended by the company. Previously they were both itc... See more

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Rated 5 out of 5 stars

Great product, healthy ingredients, no nasties and quality packaging. Good turnaround and back up to know petz park is there for our issues and questions. Thanks heaps 🙏🐾💖

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Rated 5 out of 5 stars

As you mentioned , it is not about your Product , But your Service. So far, it was easy and very Responsive . I am looking forward to the Product , as the Dogs have a case of annoying body irritation... See more

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Rated 5 out of 5 stars

My dog had some allergies and we spent heaps of money for his medication. I decided to try the Petz Park probiotic and looks like it really helped my dog. He stopped scratching and licking his body an... See more

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Rated 5 out of 5 stars

Great company with great products that offer the best maintenance options for your pets that can save you a LOT of money at the vets!

Company replied

Rated 5 out of 5 stars

My gorgeous 8 year old Golden Lab is already showing more movement and running, after only a few days of adding hip & joint to her meals. Its truly amazing this morning she ran for the ball and had h... See more

Company replied

Rated 5 out of 5 stars

The postage was quick and happy that it has it own spoon for sizing the powered out for each feed I dog seem to be able to taste it and I am having trouble getting him to eat it unless I put it in a s... See more

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Rated 5 out of 5 stars

Well this is my first experience with this company, so far things have been good. I saw the product on Facebook went to the site and read up on it, thought I have a cat that this may assist. Ordering... See more

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Rated 1 out of 5 stars

I purchased the Skin + Coat supplement & it made my dog’s skin significantly worse! She’s a Chinese Crested & her skin looked a bit dry coming out of winter which is why I purchased the supplement. Af... See more

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Rated 5 out of 5 stars

MyBoxer is 7 now and l know with previous boxers that it's wise to give muscle and hip support, this product is good value.

Company replied

Rated 5 out of 5 stars

Great website, easy to navigate and order. My order was dispatched quickly. Just waiting patiently to try this product. Hope it's as great as your service so far!

Company replied

Rated 5 out of 5 stars

Petz Park items are very easy to order. I used the online assistant which was very helpful. The products work quite well for our cats and I have reordered 3 times now. Thanks for an affordable optio... See more

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Rated 5 out of 5 stars

Based on ease of ordering online and promptness of completing order, very happy. At this stage waiting on Aust Post to deliver

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Rated 5 out of 5 stars

As always prompt delivery! Have passed the info cards onto our lovely local vets to hopefully spread the word about your products. I know they make a difference 💯❤️

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Rated 1 out of 5 stars

The product after several months doesn't seem to be working for my boxer. He still continuly licks his paws and still eats grass all the time, therefore I would like to cancel my order.

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Rated 5 out of 5 stars

My doggie loves his sticks! They clean his teeth and his breath is so nice! He loves his treats he gets when he’s a good boy! Excellent dog products! We share our treats every Wednesday at break... See more

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Rated 5 out of 5 stars

Communication was great from the moment I received my order and the products were delivered within 48hrs. Excited to see my dog's health improve.

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Rated 5 out of 5 stars

The girls like the taste of the products we have purchased. Still in the first 60 days so the full potential has not yet been seen, but we definitely see small changes 🙏🏿

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Rated 5 out of 5 stars

Ordering was easy and delivery was fast. Thank you. Great product Hip + Joint which gives my dog relief from arthritis.

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Rated 5 out of 5 stars

Easy to order online. The only thing I had trouble with was I wanted to order a larger quantity, but it didn't allow me to. I tried twice, in the end I just ordered 90 scoops instead of 180 scoops.

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Rated 4 out of 5 stars

I've been giving our rag doll a half scoop of this powder in her wet food each night, for about four months now. She doesn't seem to notice I've chopped it into the meat, so it clearly doesn't have a... See more

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Rated 2 out of 5 stars

I purchased the cat stress and anxiety powder due to my elderly cat meowing and being very unsettled at night. It took a few weeks for me to introduce this in small doses into her diet as it had a ver... See more

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Rated 1 out of 5 stars

I was a bit dubious trying this company as they are based in Australia but the money back guarantee gave me the confidence to give it a go. Unfortunately neither the product or the guarantee came g... See more

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Rated 5 out of 5 stars

My dog’s skin got better, still leaking on his feet between paws but the frequency has decreased.

Company replied


Company details

  1. Pet Supply Store
  2. Dog Day Care Center
  3. Dog Park
  4. Pet Store
  5. Veterinarian

Written by the company

We're Petz Park and we're here to keep your pet by your side for as long as possible. We're proud of the community we've built through improving dog and cat health around Australia and want you to join us too! Shop with us online and start your journey with Petz Park.


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Easy to order

Easy to order. Great communication.

May 2, 2025
Petz Park logo

Reply from Petz Park

Thank you for your feedback! Awesome to hear you had a smooth ordering experience, Liz! We're thrilled to have you onboard.

Can't wait to hear on how we're doing in the next few weeks! We'd absolutely love to see some photos and hear any updates about your pet(s)! Feel free to pop over to our Facebook page and share – we always love seeing our Petz Park family! ❤️

Rated 5 out of 5 stars

I found it easy to order your product…

I found it easy to order your product online and it was shipped very quickly, it took a week to be delivered.

My guys are a little fussy but really enjoy the product so far.

May 7, 2025
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Reply from Petz Park

Welcome to the Petz Park family, Martina! We are super excited to have you and your pups onboard! It's fantastic to hear you found our online ordering process easy and that your delivery was quick. We're so glad it met your expectations.

Can't wait to hear how we're doing with the products in the coming weeks, please promise to keep us updated. ❤️

Rated 4 out of 5 stars

Ire hip and joint powder ffpj my…

I noticed a difference in pj my cavoodle after 4 weeks. He us moving more freely and much happier. Thanks

March 15, 2025
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Reply from Petz Park

Hi Janine, that's wonderful to hear you've noticed such a positive difference in your cavoodle after just 4 weeks! Thank you so much for sharing your experience!

We'd absolutely love to get to know PJ even better! If you're on Facebook, we'd be thrilled if you shared some photos of him on our page. Thanks for being such a lovely part of our Petz Park family! ❤️

Rated 5 out of 5 stars

MyBoxer is 7 now.

MyBoxer is 7 now and l know with previous boxers that it's wise to give muscle and hip support, this product is good value.

May 7, 2025
Unprompted review
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Reply from Petz Park

Hi Maree, thanks so much for sharing that about your 7-year-old boxer! It's wonderful that you're being proactive with their muscle and hip support. Thank you for allowing us to help!

Please do stay in touch and keep us posted on your boxer's progress! We absolutely love following his/her journey and hearing how he/she is doing. Thanks for being a part of the Petz Park family! ❤️

Rated 4 out of 5 stars

Simple and easy

Simple and easy no fuss transaction and....very quick delivery

May 2, 2025
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Reply from Petz Park

Thank you for sharing your experience with us, Andrew! Great to have you back at Petz Park! We truly appreciate your continued support and are so glad you had a smooth ordering experience with super quick delivery.

We'd absolutely love for you to visit our Facebook page and share some photos of your wonderful pet whenever you have a chance! We're always excited to see them. Please also feel free to keep us posted with frequent updates on your pet's journey – we love hearing from you!❤️

Rated 5 out of 5 stars

Move it or loose it!

My gorgeous 8 year old Golden Lab is already showing more movement and running, after only a few days of adding hip & joint to her meals. Its truly amazing this morning she ran for the ball and had her smile back
Cant thank you enough

April 24, 2025
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Reply from Petz Park

Welcome to the Petz Park family, Jac! We're absolutely thrilled to hear that your gorgeous Golden Lab is already showing more movement and running after just a few days of our powders!

Her smile returning truly warms our hearts! Thanks so much for letting us know about her progress and for allowing us to help. We'd love for you to pop in on our Facebook page and share frequent updates on her journey with us. We're always so happy to hear how your dog is doing and celebrate her wins, big or small! Please promise to stay in touch! ❤️

Rated 5 out of 5 stars
Petz Park logo

Reply from Petz Park

Dorothy, welcome to the Petz Park Family! We are super excited to have you onboard and glad to hear that you're happy with your experience so far.

Thank you for allowing us to be a part of your pet's journey. Can't wait to hear how we're going in the coming weeks! We truly appreciate you! ❤️

Rated 5 out of 5 stars

Good communication

Good communication, fast response and understanding.

March 16, 2025
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Reply from Petz Park

Thank you for sharing this feedback. We're absolutely thrilled to hear you had such a positive experience with our service, Mark! Thank you so much for allowing us to help.

We'd be over the moon to see photos of your adorable pet! If you haven't already, please feel free to head over to our Facebook page and share them with the Petz Park Family. We always love hearing from you! ❤️

Rated 5 out of 5 stars

Best reliable products and customer service

Love this company and their products! I’m not affiliated with the company in any way and have no incentive to leave this review. Customer service is always wonderful, quickest replies I ever get! They are so kind and understanding like when I accidentally miss out on a deal because i didn’t turn off recurring orders, I’m able to get refunded the extra amount. My cats fur is so shiny and soft because of skin and coat! They get compliments from everyone who is graced with patting them. The probiotics is something we have used for a year now as my runt had gastrointestinal issues from 3 months old and this is the only thing that has helped his digestion and runny poos. Highly recommend purchasing! Expensive but so worth it to give your pets a healthy long life.

March 20, 2025
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Reply from Petz Park

Wow, thank you so much for the incredible review, Kylie! 🥰 We're so thrilled you love our products and have had such consistently wonderful experiences with our customer service! This is exactly the kind of feedback we love!

Your loyalty means the world to us – you're such a lovely part of the Petz Park family. It's fantastic to hear how our powders have made such a positive difference for your cat!

Thank you again for the amazing recommendation! We're so happy to have you with us! Please promise to stay in touch and keep us posted on their journey! ❤️

Rated 5 out of 5 stars

Got it

Arrived today, very prompt

May 2, 2025
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Reply from Petz Park

Thank you for sharing your feedback, Steven! Welcome to the Petz Park family!

Awesome to hear your order arrived so promptly! We're so glad to have you onboard! If you have any questions, just give us a shout. We're always happy to help! ❤️

Rated 5 out of 5 stars

I have used this product for a couple of years

I have used this product for a couple of yrs, I just changed my email address, as I am retiring in a few months and will no longer ne able to use my other email.
The product is great, Louie is like his old self, not limping anymore

May 2, 2025
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Reply from Petz Park

Thank you for this amazing feedback, Vivienne!

It's so fantastic to hear Louie is like his old self and not limping anymore after a couple of years with our supplement! We're so happy it's made such a difference for him! 😊

We really appreciate you staying with us for so long – your loyalty means the world to us! Thank you for being a lovely part of the Petz Park Family! ❤️

Rated 5 out of 5 stars

PETZPARK PRODUCTS ARE 💯 BRILLIANT

My youngest bullgal was suffering from allergies. So much so. Her paws were at their worst from the constant licking, her eyes were red and puffy and her ears were irritated

After 2 vet visits, eye creams and an allergy jab. I finally turned to petzpark.

I grabbed one of their bundle deals: Skin and Coat, Probiotic and hip and joint.

After 2 days Wynnie, my youngest bullgal stopped licking her paws. By day 3 her ears were not irritated and the red eyes were not looking so puffy. I 💯 recommend these products and shall continue to re order.
My youngest bullgal is not only improving day by day but I'm giving it to all my dogs.
Thank you Petzpark for the awesome products.

May 2, 2025
Unprompted review
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Reply from Petz Park

Success! We're doing a happy dance over here hearing about Wynnie's incredible improvement! We're absolutely stoked that our supplements have brought her such relief after all that discomfort – that's exactly what we aim for!

Thank you so much for sharing your wonderful experience and for the fantastic recommendation, Anna! We're thrilled to have you and your bullgals as a lovely part of the Petz Park family! Please promise to stay in touch and pop over to our Facebook page to share pictures of your bullgals – we'd love to see them! ❤️

Rated 5 out of 5 stars

Plaque Control for Dogs

My 16 years old dogs teeth have remained in great condition after 18 months of using plaque control .

It is affordable and I love that it can be combined with other supplements.
It’s gentle on the stomach and her breath has improved significantly.

I would 💯 recommend Petz Park

May 5, 2025
Unprompted review
Petz Park logo

Reply from Petz Park

Thank you for sharing this amazing feedback, Lisa! Success! 18 months of great teeth for your 16-year-old thanks to our supplement! We are absolutely thrilled you find it affordable, easy to mix, and gentle on her tummy while improving breath!

Thanks again for the wonderful recommendation! We'd absolutely love to see your dog! If you haven't already, please feel free to pop over to our Petz Park Facebook page and share any updates and pictures – we always love hearing from you and seeing your adorable pets! ❤️

Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish. Thank you

May 1, 2025
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Reply from Petz Park

Welcome to the Petz Park family, Karl! We're absolutely thrilled to hear your first experience was excellent from start to finish! Thank you so much for letting us know!

We'd love to hear how things are going, so please feel free to send us updates whenever you can! We can't wait to hear back from you! ❤️

Rated 5 out of 5 stars

Easy of ordering

Easy of ordering , discounted price , delivery on time

May 1, 2025
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Reply from Petz Park

Awesome to hear you found ordering easy, Liz! We're thrilled you loved the discounted price and that your delivery arrived right on time! So glad everything went smoothly for you! 😊

We'd absolutely love to see some photos and hear any updates about your pet(s)! Feel free to pop over to our Petz Park Facebook page and share – we always love seeing our Petz Park family! ❤️

Rated 5 out of 5 stars

Easy ordering and processing

Easy ordering and processing

May 1, 2025
Petz Park logo

Reply from Petz Park

Thanks so much for the awesome feedback, Amanda! 😊 We're so glad you find our ordering and processing easy – that's exactly what we aim for!

We really appreciate your continued support over time. It means a lot to us that you're such a lovely part of the Petz Park family! ❤️

Rated 5 out of 5 stars

Great service

Communication was great from the moment I received my order and the products were delivered within 48hrs. Excited to see my dog's health improve.

May 1, 2025
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Reply from Petz Park

Thank you for your kind words, Julia! We're so glad to hear that communication and delivery met your expectations, it’s always our goal to make the process smooth and stress-free. We’re excited for you too and can’t wait to hear how your dog goes with the products. Please keep us updated! ❤️

Rated 5 out of 5 stars

It was very easy to use the website and…

It was very easy to use the website and ordering was straightforward.

May 1, 2025
Petz Park logo

Reply from Petz Park

Thank you so much for your lovely feedback, Kelly! We're so glad to hear that you found the website easy to use and the ordering process straightforward. That’s exactly what we aim for! We’d love to hear how things go with your order, so please keep us posted. ❤️

Rated 5 out of 5 stars

Petz Park Rock!!

Detailed information regarding the product.
Follow up email regarding delivery, additional email explaining how to use the product.
Also communication regarding delivery and super fast.
Fantastic customer service. Thank you
Maria

May 1, 2025
Petz Park logo

Reply from Petz Park

Thank you so much for your thoughtful feedback, Maria! We're so happy to hear that you appreciated the detailed product information, clear instructions, and our communication throughout the delivery process. Please keep us updated on how everything goes, we're always here if you need anything! ❤️

Rated 5 out of 5 stars

Lots of information!

Lots of information provided so you know and understand exactly what you are purchasing. Easy to find products and a supportive team if you have any questions.

May 1, 2025
Petz Park logo

Reply from Petz Park

Thank you so much for your kind words, Hope! We're so glad to hear that you found the information helpful and the website easy to navigate. We’d love to hear how you and your pets go with the products, please keep us updated. ❤️

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