This must be a scam. They send repeated Emails requesting further questionnaires be completed all containing dead end links to Pogust woodhead. Impossible to get through on phone and virtual assistan... See more
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Absolutely no help. Had 4 claims with Audi, I had the same cherished plate on them all. PGMBM kept telling me the new allocated reg plates but not to which vehicle or model. I have probably 20 email f... See more
Well stay clear .Very unprofessional..Kept getting emails at the weekends,I called them to stop doing this .. They carried on ..Therefore I told them to shut my case down..Any other companies - Aski... See more
Company replied
Hopeless. Completed details on their “Questionnaire” last August for a BMW Diesel Claim yet still receiving emails asking me to complete the Questionnaire with a hyperlink to it. Problem is the hyper... See more
Company details
Written by the company
PGMBM specialise in large scale group litigation against organisations that mistreat, mislead, or injure people. We manage some of the largest group litigation claims in legal history.
Contact info
70 Mark Lane, EC3R7NQ, London, United Kingdom
- +44 3330 155 900
- clientcare@pgmbm.com
- pgmbm.com
1.5
Bad
94 reviews
Hasn’t replied to negative reviews
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Absolute joke
Absolute joke. Spammed me about 4 times asking for the same information time and time again. Haven’t heard anything. Been more than a year. Fraudsters
June 22, 2022
Unprompted review
Reply from PGMBM
Hi Tom, Sorry that you had a bad experience. As these claims are still being pursued, it can take some time for a resolution to be reached. Rest assured, we are working hard behind the scenes to reach the best possible outcome for the claims.
Did you know that VW recently agreed to a £193M UK settlement payment? We are confident that this first of its kind UK settlement will not be the last.
Thank you for your patience.
How long does it take before you…
How long does it take before you acknowledge that you have all relevant information and you’re now acting upon it?
What is the point of running adverts on TV if you’re not going to keep the consumers you’re targeting up to date with relevant info?
Have no clue on how my diesel claim is going?
If you’re not going to deal with it in a proper, professional and appropriate manner then at least let me know so I can request cancellation with yourselves and use someone else?
I will be happy to review my comments etc., only once I receive a full update and responses to my emails.
Of course this can only change on completion of my claim experience!
Actions speak louder than words!
TODAY 17 JUNE 2023 (almost 1 YEAR ON) STILL NOTHING after supplying proof of vehicle and ownership, SHOCKING!
Now 22 OCTOBER 2023 and still NOTHING, why keep advertising on T.V. MY DIESEL CLAIM when you do not resolve anything, nor provide updates? 😡😡😡
June 21, 2022
Unprompted review
Reply from PGMBM
Hi Steve, sorry that you haven't heard back from us yet. Rest assured, we are working hard behind the scenes with our legal professionals to ensure we get the best possible outcome for our clients. Having just helped reach conclusion with VW, resulting in a £193M payment to drivers as part of a UK settlement, we are confident it won't be the last.
If you have submitted your questionnaire plus the relevant proof, we will only be in touch with you again when there is an update on the claim.
If you would like to cancel, please email 'emissions@pgmbm.com' with your matter number + cancellation in the subject line. Regards.
Thanks
Thanks, I received money from vw claim compensation. Regards Cezary
June 21, 2022
Unprompted review
Reply from PGMBM
Hi Cezary. Thank you for taking the time to leave feedback. We are pleased you were happy with the service and that you have now received your payment.
Kind regards.
Flawless experience - great comms
Brilliant - thank you PGMBM for handling the VW emissions claim on our behalf.
I’ve been hugely impressed with the communication, Shieldpay process was straight forward and everything happened when PGMBM said it would.
Fantastic all round.
June 21, 2022
Unprompted review
Reply from PGMBM
Hi Sarah, thank you for taking the time to leave a review. We are so pleased you are happy with the process and the outcome. Kind regards.
Vw emissions claim
Just what like to say big thank you , your reviews aren’t to clever , but everything went smoothly with everything.
PGMBM delivered what they said and I’m happy .
Thank you once again .
June 21, 2022
Unprompted review
Reply from PGMBM
Hi Lee,
Thank you for your positive review. We are pleased you were happy with the service and we hope to work with you again in the future.
Kind regards,
PGMBM
They are GREAT
I honestly do not understand the negative reviews for these guys. They are truly amazing!
From the start of my VW claim to the finish I was kept updated about the process and informed of every technicality of it. Once the claim was settled then I was contacted by Shield pay and paid the right amount of money in less then 6 working days. If anyone had a bad experience with PGMBM then I'm pretty sure it wasn't PGMBM's fault.
Thanks PGMBM for fighting against VW on my behalf!
June 20, 2022
Unprompted review
Reply from PGMBM
Thank you for your review, Marian. We are pleased that you were happy with other service provided and that you have received your settlement payment from VW quickly.
Kind regards, PGMBM.
I have had emails I can not read now…
I have had emails I can not read now had one asking for bank verification but seeing this feedback not likely to do that so just send me a cheque and as you do not reply to any emails certainly not giving any bank details
June 15, 2022
Unprompted review
Email recieved stating my claim had…
Email recieved stating my claim had been settled and the information would be with me within 14 days, it’s now over 14 days and still nothing. Why make promises that you can’t keep and don’t update people when miss deadlines. All reviews are poor looks like it going to be a long stressful road ahead to get money owed to me
June 9, 2022
Unprompted review
Reply from PGMBM
Good morning Dean,
All our clients should now have received notification of their settlement amount and next steps. The final emails and letters were sent on 9 June 2022.
Please check your junk/spam folders in your email inbox and if you have not received notification please email us (emissions@pgmbm.com) with 'trust pilot' & your reference number and we will be able to assist you further.
Thanks,
PGMBM
I received a email 25/05/22 stating the…
I received a email 25/05/22 stating the VW case has been settled,,,, they said I would recieve a follow up letter,,, so far nothing,,, they don't answer emails or answer the telephone!!
June 8, 2022
Unprompted review
Reply from PGMBM
Good afternoon,
Sorry for the delay. After receiving your first letter or email about the settlement decision, you will be receiving a second letter that will outline your settlement amount and next steps.
Due to the volume of claims we are currently handling, some of the second letters have been slightly delayed. Rest assured, you will be receiving further notification imminently.
If you have any further issues, please head to https://pgmbm.com/vwsettlementhelp where you can be put through to an assistant during our working hours.
Regards, PGMBM
Back street ex ppi spam scam business
June 1, 2022
Unprompted review
I joined the vw emissions claim
I joined the vw emissions claim. The case has now settled but when I asked when I’m going to get my settlement I get told I’m not part of the claim and my claim has not yet been settled
I would use one of the other companies such as Leigh day or slater and Gordon. It seems they’ve paid out these claims without issue
May 30, 2022
Unprompted review
Reply from PGMBM
Good morning,
Sorry for the confusion that the claims against VW may have caused. We’d like to explain this situation in more detail to be able to assist you further. Please email emissions@pgmbm.com with ‘Trust Pilot’ & your matter/reference number in the subject line and a member of our client care team will be able to help.
Thank you,
PGMBM
Be careful guys what are you signing…
Be careful guys what are you signing with them. Read everything carefully before signing. Its sounds good maybe but there are hidden and small letter informations you need to know. 😉
May 27, 2022
Unprompted review
Still waiting
I gave them all my details and the original purchase documents when I brought my Mercedes, this has been over 2 years now and no one can give me an answer
May 16, 2022
Unprompted review
Reply from PGMBM
Good afternoon,
We would like to reassure you that we are working hard on all our cases behind the scenes and will give you an update when we have one.
These claims are in the early stages, but a number of out of court settlement agreements have now been made around the world.
Did you know that just last month VW agreed to a UK settlement payment of £193M for diesel drivers? Whilst this is the first of its kind in the UK, We are confident that it will not be the last.
Regards,
PGMBM
Started a My Diesel claim in 2021 it ended today
Started a My Diesel claim some time ago, sent all the requested documents, they emailed today saying my claim is terminated as my car, being a 2007 model came under Euro 4 emission rules which I guess it met back then, before Euro 5 and 6 rules came in much later. Perhaps being such a fundamental fact that Euro 4 was from 2006 to 2009. They stated claims accepted from cars from 2007 to 2020, waste of my time and their own.
May 11, 2022
Unprompted review
can't believe such a big company can't contact people what is asked for.
Update even when I email you as surrgesteed you don't reply..............Stange how every time I ring there UK number to speak to a UK employee in the UK office I get a Brazilian office saying that I can only speak to the person I agreed to be with on the Merc deisel claim that I have left a message for them to contact him, so left numerous messages for the individual to call, still waiting. I get emails asking for so much personal info it makes me wonder why they need certain info, I think because of this I am going with another company one I can contact when I ring.
April 30, 2022
Unprompted review
Reply from PGMBM
Good afternoon,
Due to the international nature of our firm, it is likely that you will speak to people from all over the world.
If you could email email@mydieselclaim.com with your matter/reference number then a member of our team can get in touch with you further about any concerns or queries you may have.
Best wishes.
Since last year I have put in a claim…
Since last year I have put in a claim for two of my cars, with PGMBM, claiming for Emissions. Now, after talking with their Customer Services that my claim could take up to Seven years to complete. I was shocked, as it doesn't say it would take that long on their Website.
I doubt, I will see any of the money.
April 29, 2022
Unprompted review
Reply from PGMBM
Hi,
Sorry to hear that it was not clear about the length of time these claims can take. Whilst it is true that it can, in some cases, take years to go to court to fight large corporations, we are hopeful that other manufacturers will follow the path of VW and agree to an out of court UK settlement. This can speed up the process exponentially
Did you know that, just last month, a payment of £193M was agreed for VW drivers as part of a UK settlement decision?
If you have any questions about your claim, please head to https://mydieselclaim.com/help/
Thanks
Unprofessional stay clear
Well stay clear .Very unprofessional..Kept getting emails at the weekends,I called them to stop doing this .. They carried on ..Therefore I told them to shut my case down..Any other companies - Asking if any decent companies for claiming the diesel-people can suggest please ??
Whoever has answered, please give me an contact name plz ??
April 28, 2022
Unprompted review
Reply from PGMBM
Hi,
Sorry to hear that you feel our service was unsatisfactory. If you could please email us at email@mydieselclaim.com with your matter/reference number then we can look into this further for you.
Regards.
I received £130 for the BA data breach…
I received £130 for the BA data breach from these scammers! Stay away they are con men!
That is funny, you just don't want anyone to hear what you scam people out of! Are you going to sue me? Hmm well I have £130! Good luck!!
You are about as transparent as a block of wood!
February 3, 2022
Unprompted review
Reply from PGMBM
Hi Kat,
We are sorry you are not happy with the resolution of your claim.
Firstly, we must strongly remind you of your obligations under the terms of the settlement, in particular that you must not disclose the amount of your compensation award to anyone. We would ask that you please remove any reference to any settlement figure from your comment to protect yourself from any further action.
Please note that your categorisation has been established on the information we have concerning interactions with your data. The analysis and methods used to determine your category is confidential, as advised to you in the confidential correspondence you were sent. If you remain unhappy with this, then please contact us as badatabreach@pgmbm.com with your reference number and we will be happy to discuss it further with you.
Regarding payments, we partnered with ShieldPay to provide us with FCA approved, specialist payment administration service. This ensures that we would have the most secure process in receiving bank details, verifying them and administering payments swiftly, safely and effectively. ShieldPay have regularly provided similar services with law firms like ours.
Finally, we assure you that neither PGMBM or ShieldPay seek to retain claimant settlement monies, and that transparency has been central to the work undertaken by our teams. We are and remain transparent with the respective committees, our individual clients and the SRA and all other bodies that we are regulated by regarding arrangements for the administration of settlement payments.
Corruption company don’t give your…
Corruption company don’t give your details……………
January 20, 2022
Unprompted review
Reply from PGMBM
Good Morning,
We are sorry to hear that you are not satisfied with the service. Please be assured that PGMBM work to ensure that clients receive an optimal service. Our teams and respective committees ensure that transparency, quality service and commitment are paramount to the work we undertake as a firm.
If you remain unhappy with the service, then please contact us at clientcare@pgmbm.com with your reference number and we will be happy to discuss it further with you.
Thank you
Compete waste of my time and…
Compete waste of my time and energy...Asked me to verify the dealership information and also said that my email address was not correct or valid...avoid
January 19, 2022
Unprompted review
Reply from PGMBM
Hi Graham,
We are sorry for any confusion you had with your diesel fraud claim.
If this issue has not yet been resolved, please contact clientcare@pgmbm.com and one of our dedicated members within the client care team will be more than happy to assist you.
We look forward to hearing from you and reaching a resolution on this query.
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