Such a lovely pharmacy. Been coming here for my weight loss jabs and not only do they support to a lower bmi but you actually feel like your being treated like a human, but a human. It’s a very person... See more
Company replied
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Review summary
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Reviews shaping this summary
Ive been a patient for eight months. The team at Pharmacy Express works in tandem to seamlessly provide guidance through your journey, be it weight loss or other treatments that they provide. The... See more
Company replied
Really good pharmacy from what I have experienced. I don’t live anywhere near the pharmacy but I do use them for the meds I need. I work full time and can only get my meds delivered on a Saturday and... See more
Fantastic service everytime… been with other providers for my Mounjaro and Pharmacy Express are by far superior in customer service and price. The WhatsApp facility is amazing they reply within a coup... See more
Company replied
Company details
About Pharmacy Express
Written by the company
Express and affordable health services for all.
Pharmacy Express is a GPhC-regulated online pharmacy providing safe, accessible and reliable healthcare services across the UK. We offer both private and NHS pharmacy services, with dispensing and delivery available throughout the UK.
Our services include NHS prescription delivery, repeat prescriptions, Pharmacy First services, seasonal vaccinations, travel vaccinations and weight management support. Patients can access care through both virtual and in-person consultations, making it easier to choose the option that suits them best.
Every service is delivered with patient safety, clinical care and convenience in mind. Our pharmacy team is committed to providing clear guidance, professional support and a smooth experience from consultation through to delivery.
At Pharmacy Express, we aim to make healthcare simple, affordable and dependable, helping patients access the treatment and support they need with confidence.
Our promise to you
Written by the company
- Safe, Secure and Pharmacist-led
- At Pharmacy Express, we are committed to providing a safe, reliable and supportive healthcare service. Every order is reviewed by our qualified pharmacy team, with fast delivery and patient-focused care at every stage. Your health and wellbeing are always our priority
Same-day dispatch may be available
Free delivery on eligible orders
Next-day UK delivery is available once your order has been safely reviewed and approved by our clinicians
Contact info
Unit 4, The Office Campus, Paragon Business Park, Red Hall Court, WF1 2UY, Wakefield, United Kingdom
- +44 1924971414
- info@pharmacy-express.co.uk
- pharmacy-express.co.uk
Simple Access to Trusted Care
4.9
Excellent
652 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Great greatcustomer service and speedy…
Great customer service and speedy delivery
April 16, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your feedback! We're delighted to hear you were happy with our customer service and speedy delivery. We really appreciate your support.
Reply from Pharmacy Express
Thank you for your feedback! We're really pleased to hear your order arrived quickly and that you were happy with the efficiency of our delivery service. We truly appreciate your support.
Promptly despatched
Promptly despatched, well packaged, excellent service
April 14, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your feedback! We're pleased to hear your order was promptly despatched, well packaged, and that you received excellent service. We really appreciate your support.
Reply from Pharmacy Express
Thank you for your kind feedback! We're really pleased to hear you’re happy with our service, and we truly appreciate your support.
5* experience
My experience from start to finish was very positive - I had an online consultation with a pharmacist prior to being prescribed any medication where all the necessary checks were done thoroughly and all my questions were answered. I made my purchase and delivery was next day, well packaged and I was kept informed of my delivery along the way. Later in the day after delivery the customer service at Pharmacy Express reached out to me to make sure I have received my order and everything was in order. Great experience and would highly recommend.
April 9, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for taking the time to share such a detailed review. We're delighted to hear that your experience with Pharmacy Express was positive from start to finish. Ensuring every consultation is thorough, informative, and supportive is incredibly important to us, so it’s wonderful to know all your questions were answered and you felt well looked after throughout the process. We're also pleased that your delivery arrived quickly and that our communication kept you informed every step of the way. Thank you again for your recommendation and support!
Very happy with the process from…
Very happy with the process from registration to chat with pharmacist to delivery.
March 28, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your lovely feedback! We're delighted to hear you were happy with the whole process, from registration and speaking with our pharmacist through to delivery. Providing a smooth, supportive service for our customers is always our goal, and we really appreciate you taking the time to share your experience.
Reply from Pharmacy Express
Thank you so much for your kind review! We're delighted to hear you've had a great experience with delivery and customer service. Making sure our customers receive their orders safely and on time is really important to us. We truly appreciate your continued support.
Re-ordered online
Re-ordered online. Process was efficient. Confirmed order over the weekend.
Shipped promptly and arrived by Wednesday.
Great service and wasn't able to find a better price anywhere else online.
And I was able to find them as an official registered pharmacy.
April 1, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your detailed feedback! We're really pleased to hear your re-ordering process was efficient, your order was confirmed over the weekend, and that it was shipped promptly and arrived by Wednesday. It's also great to know you found a competitive price and were able to verify us as an officially registered pharmacy. We truly appreciate your support.
Really good service so far
Really good service so far, very happy.
Just had my second pen delivered.
When signing up to Pharmacy Express I had to take photos with the date of my weight and me in tight fitting clothes. I also had to have an online consultation. There were plenty of time slots to choose from, and the only thing required was for me to stand on the scales so they could confirm my weight.
I received email and WhatsApp confirmation that my prescription was being looked at by a Pharmacist, then confirmation that my order had been accepted, and tracking details for Royal Mail delivery.
The Pharmacist also messaged me directly and called to check all was ok.
With my 2nd pen I just had to type my weight in when ordering and fill in the statory questionnaire.
Again I've received confirmation and tracking info by email and WhatsApp, and they have been in touch via WhatsApp today to make sure delivery was received ok.
April 1, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for taking the time to share such detailed feedback. We're really pleased to hear you're happy with the service so far and that you've found the process straightforward from sign-up through to your second order.
It's great to know you found the onboarding process clear and thorough, including the consultation and necessary checks, and that our communication via email and WhatsApp has kept you well informed at every stage. We're also pleased our pharmacist contact and follow-ups have helped give you reassurance, and that your repeat order process has been simple and convenient.
We truly appreciate your continued support and trust in Pharmacy Express.
Mounjaro Success
Still using for my MJ journey and they are reasonably priced, provide excellent service and speedy well packed delivery cannot fault the service provided
March 18, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your feedback and for continuing your MJ journey with us. We're really pleased to hear you find our service reasonably priced, reliable, and consistently efficient, with speedy and well-packaged deliveries. We truly appreciate your kind words and continued support.
Easy service
Easy service, plenty information and checks to ensure service is correct, active follow to ensure orders arrive, very pleasant staff - would recommend
March 24, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your feedback! We're really pleased to hear you found our service easy to use, with clear information and checks to ensure everything is correct. It's also great to know our active follow-ups and friendly team have made a positive difference. We truly appreciate your recommendation and support.
All round reliable service. Consistently trustworthy
Thorough, trustworthy and reliable. Good prices (no gimmicky deals or vouchers etc) and very efficient. Very good communication- respond very quickly.
March 19, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your feedback! We're really pleased to hear you find our service thorough, trustworthy, and reliable. It's also great to know you’re happy with our pricing, efficiency, and quick communication. We truly appreciate your support.
Great customer service and you feel…
Great customer service and you feel looked after and can always ask for advice if needed, they respond very fast normally the same day and personally.
Highly recommend the company and the Director Wasim is super helpful.
Cheers
March 20, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your kind feedback! We're really pleased to hear you feel well looked after and find our customer service helpful and responsive, often the same day. It's also great to know you can easily reach out for advice when needed.
We truly appreciate your recommendation and your comments about Wasim being so helpful. We’ll be sure to pass that on.
Great service and advice
Advised by my cruise line I needed a Yellow Fever certificate for some of the ports of call. As the GP service no longer provides the service I contacted Pharmacy Express, after talking with them booked/paid for the appt. on line. Turned up and took my previous yellow fever cert along which recommended a second dose after 10 years which was well overdue. After consultation I was advised this would suffice as WHO recommended only one dose now for over 60's, so no inoculation required. I was also advised my fee would be refunded which was a nice surprise. Based on my experience I'd recommend Pharmacy Express and would have no hesitation using them again.
March 4, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for taking the time to share your experience. We're really pleased to hear you found the booking process straightforward and that our team were able to support you with your Yellow Fever consultation and advice.
It's great to know the consultation helped clarify the current guidance for your situation and that you were also pleased with the refund of your fee. We truly appreciate your recommendation and are glad you'd be happy to use our service again in the future.
Fast delivery and service on multiple…
Fast delivery and service on multiple occasions, fast to respond to any queries.
March 18, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your feedback! We're really pleased to hear you've experienced fast delivery and service on multiple occasions, and that we’ve been quick to respond to your queries. We truly appreciate your continued support.
Great communication, excellent service
Great communication, thorough checks that prescription was suitable which was reassuring. Competitive pricing and prompt follow up service to check if items had been received. Couldn't ask for more and would highly recommend.
March 16, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your feedback! We're really pleased to hear you found our communication and service excellent, and that the prescription checks were thorough and reassuring. It's also great to know you value our competitive pricing and prompt follow-up to ensure everything has been received. We truly appreciate your recommendation and support.
I've now had multiple prescriptions…
I've now had multiple prescriptions filled by Pharmacy Express after choosing to move to an online provider. The opening hours of a high street pharmacy have never been an issue for me until recently and having ordered a few items with excellent service and speedy delivery from this company I felt confident they'd offer the same great service for regular prescriptions. I have not regretted my choice. The follow-up service is just as good and I highly recommend.
March 12, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for taking the time to share your experience. We're really pleased to hear that moving to Pharmacy Express as your online provider has been a positive decision and that you've found our service consistent across multiple prescriptions.
It's great to know you’ve experienced speedy delivery, reliable service, and helpful follow-up care, and that this has given you confidence in continuing with us. We truly appreciate your recommendation and continued support.
Great customer service
Great customer service. Fast delivery and always check you have received it. Even one time when the post office held it up they got me another out in time and arranged collection when the original one turned up. Top job
March 10, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your feedback! We're really pleased to hear you were happy with our customer service, fast delivery, and the follow-up checks to ensure everything arrived safely. It's also great to know we were able to quickly resolve the issue when the delivery was delayed and arrange a replacement for you. We truly appreciate your support and kind words.
Great experience
I had a really positive experience with this pharmacy. The whole process was very straightforward and easy to follow. The questionnaire was clear, the questions made sense, and it was simple to upload the photos that were needed. Once that was done, everything moved smoothly without any unnecessary back-and-forth.
With some other companies, the process can feel quite intrusive with lots of repeated requests and extra checks, but this was refreshingly simple and well organised.
There were also plenty of appointment options for the quick video consultation. It was only a short call to verify the prescription and it didn’t feel intrusive at all. The pharmacist was very kind, professional, and reassuring.
Another thing I really appreciated is that they support maintenance doses as well. The pricing also feels fair and reasonable. They’re not the very cheapest, but they’re also not expensive — which I actually prefer. Some companies offer a very low introductory price and then increase it significantly later, whereas here the pricing is stable and consistent, which gives a lot more confidence long term.
Delivery and packaging were excellent too. Everything was carefully wrapped with proper cold packaging, and even the wool insulation was recyclable, which is a really thoughtful touch.
Overall, a smooth, professional service from start to finish. Thank you for providing such a reliable and well-run service.
March 10, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for taking the time to share such detailed feedback. We're really pleased to hear you found the whole process straightforward, well organised, and easy to follow, from the questionnaire through to your consultation and prescription verification.
It's great to know you appreciated the clarity of the requirements, the range of appointment times, and the professionalism and reassurance provided during your consultation. We're also pleased the pricing structure gave you confidence and that you value the stability and transparency compared to other providers.
We're especially glad to hear you were happy with the careful packaging, cold-chain handling, and the use of recyclable materials, as well as the smooth overall delivery experience. We truly appreciate your thoughtful feedback and your support.
Great service and company
The experience has been straight forward from start to finish with personal touches that amplify the service.
For users looking to start their GLP-1 journey, I cannot recommend this company enough. They are thorough in their checks - photo evidence is required of scales and full body photos, accompanied by a short zoom call to check your weight and answer any questions. Dispatch was then the next working day, and delivered the day after.
The reorder process has been easy, again photo evidence is required to ensure you are on track and a brief questionnaire to highlight any side effects you may have, so that they can advise accordingly.
Communication with the team has always been fast. They also check that you have received your delivery.
Will be using again.
March 10, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for taking the time to share such a detailed review. We're really pleased to hear your experience has been straightforward from start to finish and that the personal touches have made a positive difference for you.
It's great to know you found our onboarding checks thorough and appropriate, and that the consultation process felt supportive and helpful. We're also pleased the reorder process has remained simple and that our follow-up questions and monitoring help ensure safe and effective ongoing care.
We're glad you’ve found communication with the team fast and reliable, and that our delivery and confirmation checks give you added reassurance. We truly appreciate your recommendation and look forward to your future orders.
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