Such a lovely pharmacy. Been coming here for my weight loss jabs and not only do they support to a lower bmi but you actually feel like your being treated like a human, but a human. It’s a very person... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ive been a patient for eight months. The team at Pharmacy Express works in tandem to seamlessly provide guidance through your journey, be it weight loss or other treatments that they provide. The... See more
Company replied
Really good pharmacy from what I have experienced. I don’t live anywhere near the pharmacy but I do use them for the meds I need. I work full time and can only get my meds delivered on a Saturday and... See more
Fantastic service everytime… been with other providers for my Mounjaro and Pharmacy Express are by far superior in customer service and price. The WhatsApp facility is amazing they reply within a coup... See more
Company replied
Company details
About Pharmacy Express
Written by the company
Express and affordable health services for all.
Pharmacy Express is a GPhC-regulated online pharmacy providing safe, accessible and reliable healthcare services across the UK. We offer both private and NHS pharmacy services, with dispensing and delivery available throughout the UK.
Our services include NHS prescription delivery, repeat prescriptions, Pharmacy First services, seasonal vaccinations, travel vaccinations and weight management support. Patients can access care through both virtual and in-person consultations, making it easier to choose the option that suits them best.
Every service is delivered with patient safety, clinical care and convenience in mind. Our pharmacy team is committed to providing clear guidance, professional support and a smooth experience from consultation through to delivery.
At Pharmacy Express, we aim to make healthcare simple, affordable and dependable, helping patients access the treatment and support they need with confidence.
Our promise to you
Written by the company
- Safe, Secure and Pharmacist-led
- At Pharmacy Express, we are committed to providing a safe, reliable and supportive healthcare service. Every order is reviewed by our qualified pharmacy team, with fast delivery and patient-focused care at every stage. Your health and wellbeing are always our priority
Same-day dispatch may be available
Free delivery on eligible orders
Next-day UK delivery is available once your order has been safely reviewed and approved by our clinicians
Contact info
Unit 4, The Office Campus, Paragon Business Park, Red Hall Court, WF1 2UY, Wakefield, United Kingdom
- +44 1924971414
- info@pharmacy-express.co.uk
- pharmacy-express.co.uk
Simple Access to Trusted Care
4.9
Excellent
657 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communication, excellent service
Great communication, thorough checks that prescription was suitable which was reassuring. Competitive pricing and prompt follow up service to check if items had been received. Couldn't ask for more and would highly recommend.
March 16, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your feedback! We're really pleased to hear you found our communication and service excellent, and that the prescription checks were thorough and reassuring. It's also great to know you value our competitive pricing and prompt follow-up to ensure everything has been received. We truly appreciate your recommendation and support.
I've now had multiple prescriptions…
I've now had multiple prescriptions filled by Pharmacy Express after choosing to move to an online provider. The opening hours of a high street pharmacy have never been an issue for me until recently and having ordered a few items with excellent service and speedy delivery from this company I felt confident they'd offer the same great service for regular prescriptions. I have not regretted my choice. The follow-up service is just as good and I highly recommend.
March 12, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for taking the time to share your experience. We're really pleased to hear that moving to Pharmacy Express as your online provider has been a positive decision and that you've found our service consistent across multiple prescriptions.
It's great to know you’ve experienced speedy delivery, reliable service, and helpful follow-up care, and that this has given you confidence in continuing with us. We truly appreciate your recommendation and continued support.
Great customer service
Great customer service. Fast delivery and always check you have received it. Even one time when the post office held it up they got me another out in time and arranged collection when the original one turned up. Top job
March 10, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your feedback! We're really pleased to hear you were happy with our customer service, fast delivery, and the follow-up checks to ensure everything arrived safely. It's also great to know we were able to quickly resolve the issue when the delivery was delayed and arrange a replacement for you. We truly appreciate your support and kind words.
Great experience
I had a really positive experience with this pharmacy. The whole process was very straightforward and easy to follow. The questionnaire was clear, the questions made sense, and it was simple to upload the photos that were needed. Once that was done, everything moved smoothly without any unnecessary back-and-forth.
With some other companies, the process can feel quite intrusive with lots of repeated requests and extra checks, but this was refreshingly simple and well organised.
There were also plenty of appointment options for the quick video consultation. It was only a short call to verify the prescription and it didn’t feel intrusive at all. The pharmacist was very kind, professional, and reassuring.
Another thing I really appreciated is that they support maintenance doses as well. The pricing also feels fair and reasonable. They’re not the very cheapest, but they’re also not expensive — which I actually prefer. Some companies offer a very low introductory price and then increase it significantly later, whereas here the pricing is stable and consistent, which gives a lot more confidence long term.
Delivery and packaging were excellent too. Everything was carefully wrapped with proper cold packaging, and even the wool insulation was recyclable, which is a really thoughtful touch.
Overall, a smooth, professional service from start to finish. Thank you for providing such a reliable and well-run service.
March 10, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for taking the time to share such detailed feedback. We're really pleased to hear you found the whole process straightforward, well organised, and easy to follow, from the questionnaire through to your consultation and prescription verification.
It's great to know you appreciated the clarity of the requirements, the range of appointment times, and the professionalism and reassurance provided during your consultation. We're also pleased the pricing structure gave you confidence and that you value the stability and transparency compared to other providers.
We're especially glad to hear you were happy with the careful packaging, cold-chain handling, and the use of recyclable materials, as well as the smooth overall delivery experience. We truly appreciate your thoughtful feedback and your support.
Great service and company
The experience has been straight forward from start to finish with personal touches that amplify the service.
For users looking to start their GLP-1 journey, I cannot recommend this company enough. They are thorough in their checks - photo evidence is required of scales and full body photos, accompanied by a short zoom call to check your weight and answer any questions. Dispatch was then the next working day, and delivered the day after.
The reorder process has been easy, again photo evidence is required to ensure you are on track and a brief questionnaire to highlight any side effects you may have, so that they can advise accordingly.
Communication with the team has always been fast. They also check that you have received your delivery.
Will be using again.
March 10, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for taking the time to share such a detailed review. We're really pleased to hear your experience has been straightforward from start to finish and that the personal touches have made a positive difference for you.
It's great to know you found our onboarding checks thorough and appropriate, and that the consultation process felt supportive and helpful. We're also pleased the reorder process has remained simple and that our follow-up questions and monitoring help ensure safe and effective ongoing care.
We're glad you’ve found communication with the team fast and reliable, and that our delivery and confirmation checks give you added reassurance. We truly appreciate your recommendation and look forward to your future orders.
Reply from Pharmacy Express
Thank you for your feedback! We're really pleased to hear you found our service quick and trustworthy. We truly appreciate your support.
Multiple Orders
Quick to respond, medication is dispatched rapidly abd packages in thermal insulation with gel ice packs rather than cutting costs. Overall very pleased with Pharmacy Express. I've used them 3 times so far.
March 6, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your feedback! We're really pleased to hear you’ve found our team quick to respond and that your medication is delivered properly with high standards. It's great to know you value the quality of service. We truly appreciate your support and are glad you’ve chosen us.
Timely delivery
Timely delivery , quick response to email enquiries .
March 3, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your feedback! We're really pleased to hear you experienced timely delivery and quick responses to your email enquiries. We truly appreciate your support.
Reply from Pharmacy Express
Thank you for your feedback! We're really pleased to hear you found our team helpful and supportive, and that delivery was quick. We truly appreciate your support.
Fantastic experience
Delighted with the service from pharmacy express. Medication delivered superfast. Will definitely recommend 👌
February 28, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your feedback! We're really pleased to hear you’re delighted with the service and that your medication was delivered super fast. We truly appreciate your recommendation and support.
Really pleased
So happy with this service. Quick approval and delivery, and great communication. I switched from another provider as they were quite a bit more expensive, so I’m also saving money.
March 2, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your feedback! We're really pleased to hear you’re happy with the service, including quick approval, fast delivery, and great communication. It’s also good to know you’ve found us more cost-effective compared to your previous provider and are saving money as a result. We truly appreciate your support.
Excellent pharmacy
Excellent pharmacy, been using them for 7 months and they have always been reliable, knowledgeable and friendly.
February 24, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your feedback! We're really pleased to hear you've found us reliable, knowledgeable, and friendly throughout the past 7 months. We truly appreciate your continued support.
Good service and competitive pricing
Fast and reliable customer service. Good prices for Mounjaro.
February 24, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your feedback! We're really pleased to hear you’ve found our customer service fast and reliable, and that you’re happy with our pricing. We truly appreciate your support.
Reply from Pharmacy Express
Thank you for your kind review. The Pharmacy Express team is always here to support patients.
Reply from Pharmacy Express
Thank you for your kind review. The Pharmacy Express team is always here to support patients.
The service was competent and good
The service was competent and good. They required proof of my prescription of wegovy from another (deerer) provider which I think indicates that they take due care. Information given about diet and possible side effects and what to do if I experience them.
February 19, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your kind review. The Pharmacy Express team is always here to support patients.
My experience of Pharmacy Express has…
My experience of Pharmacy Express has been very positive with good communication and fast delivery.
February 18, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your kind review. The Pharmacy Express team is always here to support patients.
Excellent service and communication
Excellent service and communication.
Would definitely recommend
Very quick delivery
February 18, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your kind review. The Pharmacy Express team is always here to support patients.
Great service
I find pharmacy express very reliable, fast delivery and great communication.
February 17, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your kind review. The Pharmacy Express team is always here to support patients.
Excellent company to deal with
Excellent company to deal with. Quick delivery on acceptance of order. Pleasant and polite staff.
February 12, 2026
Unprompted review
Reply from Pharmacy Express
Thank you for your kind review. The Pharmacy Express team is always here to support patients.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.