PharmacyDirectGB Reviews 221

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Really poor service using a useless courier. Very difficult to get delivery dates. They keep saying the product has gone to the courier but cannot give any progress report. I’ve used couriers which al... See more

Company replied

Rated 5 out of 5 stars

I was originally very sceptical as had read some bad reviews and had got rather impatient which is my fault, ended up calling and they were really lovely and started looking into my case straight a... See more

Rated 5 out of 5 stars

I trust this company...I have used them before and will use them again... it's sometimes a little bit scary to order goods online but I have never had any problems with PharmacyDirectGB....They had w... See more

Rated 5 out of 5 stars

Have nothing but positive comments to make with Pharmacy Direct. I'm a new customer and was a little cautious after reading some of the reviews. However, my first order was processed the same day an... See more

Company details

  1. Pharmacy
  2. Doctor
  3. Online Pharmacy

Written by the company

Pharmacy Direct GB is on the leading online pharmacies in the UK. As a registered UK pharmacy, we offer you a wide choice of medicines online, some with and some without a prescription. We are set up to provide private prescriptions quickly and accurately using the latest robot prescription dispensing, overseen by our experienced pharmacists. Our philosophy is to supply you with the best possible products and services at better prices than your high street chemist. Just like your local Chemist we also offer toiletries, gifts and perfumes, all at guaranteed low prices.


Contact info

3.3

Average

TrustScore 3.5 out of 5

221 reviews

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Replied to 100% of negative reviews

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Rated 3 out of 5 stars

could be more professional!

The website is very amateurish - I was unable to order more than one of my selected product by clciking on the "Quantity" button, but had to keep returning to my shopping basket and re-ordering. It automatically selects the most expensive shipping option, which needs to be watched.
The repeat prescription is a method of increasing their turnover - even when you have ordered before, and nothing has changed in your medical circumstances, you need to pay £24 upfront for avery cursory online questionnaire. It would be more honest to add this as a surcharge, and use existing prescriptions.

July 19, 2014
Unprompted review
Rated 5 out of 5 stars

Fast

quick and easy process, they made it very straight forward didn't have to jump through hoops unlike some other company's i could mention. product was delivered the next day. i will definitely be using this company again.
Mr. W

July 1, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic Found Ordered Delivered simple

One of my friends recommended this site to me recently stating they had used it in the past and got a decent level of service. With that said i thought id give it a go myself after not having much luck anywhere else online. After navigating to their site i was at the product i wanted within minutes with the clear categories down the left you cannot go wrong. I placed my order which was equally as simple and i awaited delivery. Going by my previous online attempts i was expecting at least a 5 day wait,to my surprise it was much sooner. delighted with every step of the service, will use again!!!

June 30, 2014
Unprompted review
Rated 5 out of 5 stars

amazing fast effiecient service!!!!!

i was really pleased with the website it is really easy to navigate and undertand compared to other websites that i have used previously.. The service provided was excellent with great customer service help when i called in, no waiting time over the phone spoke to a really nice friendly member of staff who helped immensly.
overall i am really happy with the service i got and would defiently go back and order again in the future.

June 28, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

It was my first time to buy medication online.Can say..i'm relly impressed.Order was quickly shipped,well packed...I found all information i needed and possibility to contact seller at once..perfect.Is just what the buyer sometimes might need .Thanks for perfect service.Will definetelly use this service again.

June 14, 2014
Unprompted review
Rated 4 out of 5 stars

Very good, very fast, only one reservation

I have used Pharmacy DirectGB for a few years now and have always been delighted with the reliability of the next day service and the facility they offer to buy embarrassing prescription medications over the internet from a regulated UK pharmacy. My only reservation is that some of the so-called "UK Sourced" medications are sometimes sourced from UK companies which buy pharmaceuticals on the grey market in continental Europe - it's always obvious because of the main language on the original packaging e.g. Polish and the stick on labels from the intermediate company e.g. CD Pharma Ltd which state their involvement. The prices charged ought to be high enough to cover sourcing from mainstream UK sources. We could all pay a lot less and take a gamble on some dubious overseas pharmacy but that's not what we're paying for.

May 30, 2014
Unprompted review
Rated 5 out of 5 stars

Like service with a smile

Hi
Thank you for your help and advice, it was good being in touch again.
I would recommend to other friends.
The service I received was exceptional and I had my order within 3 days from requesting my prescription.
I will be in touch again soon.
Thanks again
Regards
Dee

May 21, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

Easy ordering, good prices and excellent communications. If only everybody was as reliable!

May 1, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Was after chloriquine phosphate to treat me marine fish.
PharmacyDirectGB had this in stock and delivered very quickly.

Thanks
Will definatley use again.

April 23, 2014
Unprompted review
Rated 5 out of 5 stars

Very good service no hassle

I followed the instructions placed the order and filled in the medical questions associated with the product and recieved regular emails as to the orders progress. The order arrived very promptly in plain packaging. I would certainly order from them again. Very professional service

April 20, 2014
Unprompted review

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