PharmacyDirectGB Reviews 221

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Really poor service using a useless courier. Very difficult to get delivery dates. They keep saying the product has gone to the courier but cannot give any progress report. I’ve used couriers which al... See more

Company replied

Rated 5 out of 5 stars

I was originally very sceptical as had read some bad reviews and had got rather impatient which is my fault, ended up calling and they were really lovely and started looking into my case straight a... See more

Rated 5 out of 5 stars

I trust this company...I have used them before and will use them again... it's sometimes a little bit scary to order goods online but I have never had any problems with PharmacyDirectGB....They had w... See more

Rated 5 out of 5 stars

Have nothing but positive comments to make with Pharmacy Direct. I'm a new customer and was a little cautious after reading some of the reviews. However, my first order was processed the same day an... See more

Company details

  1. Pharmacy
  2. Doctor
  3. Online Pharmacy

Written by the company

Pharmacy Direct GB is on the leading online pharmacies in the UK. As a registered UK pharmacy, we offer you a wide choice of medicines online, some with and some without a prescription. We are set up to provide private prescriptions quickly and accurately using the latest robot prescription dispensing, overseen by our experienced pharmacists. Our philosophy is to supply you with the best possible products and services at better prices than your high street chemist. Just like your local Chemist we also offer toiletries, gifts and perfumes, all at guaranteed low prices.


Contact info

3.3

Average

TrustScore 3.5 out of 5

221 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Excellent

Easy transaction and prompt shipment. Though a bit expensive.

Sakeel

November 10, 2014
Unprompted review
Rated 4 out of 5 stars

FAST DELIEVERY

USED THE ONLINE PRESCRIPTION SERVICE TO ORDER SOME GOUT MEDICATION. IT WAS EXPENSIVE BUT QUICKER THAN TRYING TO GET AN APPOINTMENT WITH THE GP. BUT THE MEDICATION ITSELF WAS VERY CHEAP. DELIVERY WAS WITHIN THE PROMISED TIMESCALES

October 22, 2014
Unprompted review
Rated 5 out of 5 stars

Trusted UK source.

You order and pay online, then post your Doctors prescription to the UK Address and in a couple of days your genuine sourced medicine arrives. What more could you want?

October 18, 2014
Unprompted review
Rated 3 out of 5 stars

Delivery good, ordering not so.

A repeat prescription should surely be just that. Having to pay a full consultation fee for the second order is a bit steep. Yes some admin fee would be fine plus the cost of the drugs. It also necessitates completing all the details again, which should be stored centrally. Probably look elsewhere next time.

September 22, 2014
Unprompted review
PharmacyDirectGB logo

Reply from PharmacyDirectGB

We are sorry that you feel that the charge for the doctor's prescription is excessive. Legally, we are not allowed to supply prescription only medicines without a valid prescription. The online consultation (which is free) must be completed each time as no medication can be prescribed indefinitely without a review of the patient's health. Our doctor must check your medical condition every time a medication is prescribed, the same as any other doctor. All of your details from your last consultation are indeed stored. You need only check that these are still accurate and change where necessary when you complete your consultation again. You do have the option to obtain a prescription from another doctor and send this to us by post. We trust that this fully explains the reasons for the doctor's prescription fee.

Rated 5 out of 5 stars

murphy's delight

First class service and very easy to use. This being the first time I have used Pharmacy Direct would not hesitate to use again and would definately recommend this company to my friends

September 17, 2014
Unprompted review
Rated 5 out of 5 stars

Very helpful, trustworthy and speedy service.

Very competitive product prices and a helpful consultation service, which although costs, allows you get what you need very quickly from home. Delivery is as quick as 2/3 days when prescriptions are posted to PharmacyDirectGB. Fantastic service and will be using them a lot.

August 27, 2014
Unprompted review
Rated 3 out of 5 stars

mmmmmmm

I obtained a prescription from my Doctor. I forwarded the prescription with my order to you.You said "it was not received". Now what do I do? I paid £24 for your on line prescription. ... good business mmmmmmmmmmmmm

August 20, 2014
Unprompted review
PharmacyDirectGB logo

Reply from PharmacyDirectGB

We are sorry that you feel we have let you down. We did not receive your prescription in the post and as it is illegal to dispense prescription only medicines without a valid prescription, we refunded your order as you requested. We have checked our e-mail correspondence and note that we did not suggest that you order the online prescription for £24.00. You could have approached your prescribing doctor to explain the situation and request another prescription. We receive prescriptions through the post from patients on a daily basis, dispatching their orders on the day that we receive the prescription, usually without any problems. We are sorry that this was not the case with your order.

Rated 5 out of 5 stars

Trustworthy and reliable

I have used ParmacyDirectGB on three occasions now, and always found them to be reliable. Ordering from the Internet wasn't something I decided to do lightly, but they have proved themselves to worth the trust I placed in them.

August 6, 2014
Unprompted review

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