Pharmacyplushealth Reviews 

227
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly approach, often noting their extensive knowledge and clear explanations. The service provided is frequently described as excellent, with many appreciating the promptness, efficiency, and ease of their overall experience. People often highlight the exceptional customer service, feeling at ease and well-informed throughout their interactions. However, some customers also noted issues with the booking process, experiencing difficulties rescheduling or finding that booked appointments were not honored due to staff absence or incorrect vaccine availability. A few people mentioned disorganization, leading to wasted time or needing to return another day.

What people talk about most

Staff

Consumers generally report positive experiences with staff, highlighting their politeness, knowledge, and... See more

Service

Customers had positive experiences with service, often highlighting the ease of booking appointments online... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the staff's helpfulness, politeness,... See more

Booking process

Clients share ambiguous opinions on the booking process, with many reviewers finding it quick and easy to... See more

User experience

People report positive experiences with the user experience, often describing it as easy to use and book with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Open app Your location Pharmacy+Health - Flamborough High St, Flamborough, Bridlington YO15 1JX Pharmacy Horner Hub (Hornerinfo Hub) I went on holiday without my medication and the pha... See more

Rated 5 out of 5 stars

A wonderful pharmacy. I’ve been visiting for more than a year now on a regular basis on weight management jabs. Appointments have always been on time and, most importantly, the advice has been infor... See more

Company replied

Rated 5 out of 5 stars

Attended the Tieve Tara pharmacy in Castleford with my wife for flu jabs. The job was completed at the time we made the appointments for by a very pleasant pharmacist who had a great sense of humour.... See more

Rated 5 out of 5 stars

I attended for a Covid jab. On arrival I was greeted by a friendly courteous member of staff and was quickly directed to the Pharmacist, Noreen. The purpose of the jab was explained fully and was c... See more


Company details

  1. Pharmacy
  2. Blood Testing Service
  3. Travel Clinic
  4. Weight Loss Service

Written by the company

Our pharmacies are based in the heart of local communities. Our friendly and caring teams are ready to make it quicker, easier and more convenient to access clinical consultations for a wide range of common health conditions. Our pharmacists are highly trained professionals, clinically qualified to treat a range of common health conditions. Get the treatments you need for everyday health conditions – when you need them. Appointments available now for our new NHS Pharmacy First Service. Book online, for seven common conditions and take some pressure off your GP. We offer NHS services such as Blood pressure checks, contraception service, NHS Covid-19 Booster, NHS Flu vaccination, NHS prescription service, NHS New Medicines Service, and more. Additional non-NHS services to improve lifestyle and health include: Weight management service, Ear wax microsuction service, and Travel health service for travel vaccines. Simply choose the service, and find a Pharmacy+Health branch near you. Once you've selected the pharmacy branch, you can book a date and time that's convenient for you. If you’d like to find out more about your local pharmacy or the services our teams can offer, take a look at our branch pages on our website.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

227 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(227)

184 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful, knowledgable and friendly team

The pharmacists and staff at Pharmacy Plus Sowerby Bridge are always so friendly and helpful, I highly recommend.

They always go out of the way to make sure I have the medication I need, and are also knowledgable with any queries I have. Thank you.

April 14, 2025
Rated 5 out of 5 stars

Got next day appointment for COVID…

Got next day appointment for COVID booster at time convenient for me, on entering greeted with friendly welcome, seen exactly on time, young man who gave me booster was charming and professional, out in less than four minutes, jab didn't hurt, pharmacy spotlessly clean and suggest use them over the ones on high street which are always busy and appointment s tend to be late

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

The staff at headingley…

The staff at headingley pharmacyplushealth are so friendly caring always helpful courteous always i would also like to say that Veronica-pharmacist always goes above and beyond in getting my medication!she strives so hard in finding my medication that there is such a country shortage of in which without it i would not be here!! so a massive shout out to veronica and staff at headingley pharmacyplushealth!thank you so much to you all i really appreciate what you do for me!

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Local pharmacy providing great service

The staff at this busy little local pharmacy are always really helpful and knowledgeable if I have any questions. Sending me text messages when my prescriptions are ready saves me making unnecessary trips. As a regular user they make my life so much easier I would be lost without them.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

This pharmacy is amazing

This pharmacy is amazing, the staff are tactful, unbiased, warm and empathetic to the needs of their customers. The permanent staff in here are so incredibly busy, they don't have time to stop and chat but yet have still managed to cultivate an atmosphere that's friendly and inviting which is so important in this line of work.
5/5 from me, keep up the good work and thank you for your help and advice.

February 24, 2025
Unprompted review
Rated 2 out of 5 stars

Website/Renewal Systems Poor.

Website poor - looks in development/half-finished, to the extent that I was actually concerned about entering card details.

Didn't get an automated reminder to renew the annual subscription or a promised email confirmation after it had been renewed.

Medication delivery is very important, but you did not make it clear in a recent email that a missed delivery would be 'filed' indefinitely at the pharmacy, rather than attempted again. This should be stated explicitly.

February 14, 2025
Rated 5 out of 5 stars

Wonderful friendly helpful people

I need regular medications and I've become good friends with the people in this pharmacy. Some of the nicest, most helpful, hard working, caring people you could ever have the fortune to meet. Sometimes I just pop in for a chat!

February 3, 2025
Unprompted review

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