Pharmacyplushealth Reviews 

225
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, friendly, and knowledgeable, often taking the time to explain procedures thoroughly and provide caring support. Many people found the service to be highly efficient, prompt, and easy to use, with appointments frequently on time and processes running smoothly from start to finish. However, some customers also noted issues with the booking process, experiencing situations where appointments were not honored or the necessary services were unavailable upon arrival, leading to wasted time or inconvenience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, knowledge, and... See more

Service

Clients share positive opinions on service, highlighting its ease of use and booking process. Many reviewers... See more

Customer service

People report positive experiences with customer service, highlighting the staff's politeness, helpfulness,... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process, with many finding it easy to use and book,... See more

User experience

Reviewers consistently report positive feedback about the user experience, highlighting the ease of booking... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Open app Your location Pharmacy+Health - Flamborough High St, Flamborough, Bridlington YO15 1JX Pharmacy Horner Hub (Hornerinfo Hub) I went on holiday without my medication and the pha... See more

Rated 5 out of 5 stars

A wonderful pharmacy. I’ve been visiting for more than a year now on a regular basis on weight management jabs. Appointments have always been on time and, most importantly, the advice has been infor... See more

Company replied

Rated 5 out of 5 stars

Attended the Tieve Tara pharmacy in Castleford with my wife for flu jabs. The job was completed at the time we made the appointments for by a very pleasant pharmacist who had a great sense of humour.... See more

Rated 5 out of 5 stars

I attended for a Covid jab. On arrival I was greeted by a friendly courteous member of staff and was quickly directed to the Pharmacist, Noreen. The purpose of the jab was explained fully and was c... See more


Company details

  1. Pharmacy
  2. Blood Testing Service
  3. Travel Clinic
  4. Weight Loss Service

Written by the company

Our pharmacies are based in the heart of local communities. Our friendly and caring teams are ready to make it quicker, easier and more convenient to access clinical consultations for a wide range of common health conditions. Our pharmacists are highly trained professionals, clinically qualified to treat a range of common health conditions. Get the treatments you need for everyday health conditions – when you need them. Appointments available now for our new NHS Pharmacy First Service. Book online, for seven common conditions and take some pressure off your GP. We offer NHS services such as Blood pressure checks, contraception service, NHS Covid-19 Booster, NHS Flu vaccination, NHS prescription service, NHS New Medicines Service, and more. Additional non-NHS services to improve lifestyle and health include: Weight management service, Ear wax microsuction service, and Travel health service for travel vaccines. Simply choose the service, and find a Pharmacy+Health branch near you. Once you've selected the pharmacy branch, you can book a date and time that's convenient for you. If you’d like to find out more about your local pharmacy or the services our teams can offer, take a look at our branch pages on our website.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

225 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(225)

182 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Staff always friendly and helpful which…

Staff always friendly and helpful which makes for a better customer experience .

February 25, 2026
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Reply from Pharmacyplushealth

Hello Alan, We're very glad to hear about your positive experience with our team. Thank you for taking the time to leave us this kind review. We look forward to welcoming you back again!

Rated 5 out of 5 stars

I called in as needed to speak to the…

I called in as needed to speak to the pharmacist the lovely lady at the counter asked if she could help so I said I need to speak to the pharmacist she asked me to take a seat and that the pharmacist would see me and minded if I could wait 10 minutes I sat and waited the lovely lady called Noreen called me in she was so lovely asked me some questions checked my blood pressure and explained everything to me she gave me a prescription for some antibiotics I cannot fault the friendly staff at pharmacy health especially Noreen and the lady at the counter sorry I don’t know her name the customer service is exceptional thank you so much for going above and beyond xxxx

February 23, 2026
Unprompted review
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Reply from Pharmacyplushealth

Hi Mrs Karen, Thank you for your kind review! We really appreciate you taking the time out of your day to let us know how we did.
We're very glad to hear you were able to get the treatment you needed when you needed it with us. We look forward to welcoming you back!

Rated 5 out of 5 stars

Good staff

Good staff, prompt service.

February 12, 2026
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Reply from Pharmacyplushealth

Hi Rosemary, Thank you for taking the time out of your day to leave us this positive review!
We're very glad to hear you were able to get the treatment you needed when you needed it with us. We look forward to welcoming you back again!

Rated 5 out of 5 stars

So helpful.

The help, advice and follow-up I have had for an ongoing problem has been invaluable.

February 16, 2026
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Reply from Pharmacyplushealth

Hi Ann, Thank you for your review! We really appreciate you taking the time out of your day to let us know how we did.
We're happy to hear you're recovering well after your appointment with us. We look forward to welcoming you back again!

Rated 5 out of 5 stars

Ear wax removal

A well laid out environment and very helpful staff, Sandra who carried out the procedure was brilliant, she explained everything clearly before we began and kept me informed as she went along.
The pharmacist was also vey helpful and professional.

February 15, 2026
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Reply from Pharmacyplushealth

Hi Leslie, Thank you for your lovely review! We really appreciate you taking the time out of your day to leave feedback.
We're happy to hear you were able to get the treatment you needed when you needed it with us. We look forward to welcoming you back again!

Rated 1 out of 5 stars

Not customer focused

Since pharmacy health took over the service has become worse. The dispensing system they use is not patient focused at all. If you see the doctor next door and they send a prescription you have to wait the next day for your medication. This is because the doctors send it through electronically, they accept it at yhe pharmacy, then it gets sent to a different system for dispensing. Its ridiculous and just means you spend more time in discomfort and/or in pain.
Not only this pharmacists at rockwell dont even offer dignity for customers seeking advice. Consulting a woman about a rash in front of other customers. Honestly its a shambles and staff look right through you, never a smile. Like they dont want to be there. But why would they when customers are so unhappy!

February 4, 2026
Unprompted review
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Reply from Pharmacyplushealth

Hi Haley, we're very sorry to hear your experience with us was not what you expected. We'd like to know more about what happened to improve your healthcare experience with us at Pharmacy+Health. Please email us at help@pharmacyplushealth.co.uk so we can investigate this further.

Rated 5 out of 5 stars

Successful vaccinations

Easy to set up the appointment for a specific vaccination. Pharmacy was clean and welcoming. The pharmacist was careful to check details and performed the vaccination in a professional and friendly manner.

January 27, 2026
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Reply from Pharmacyplushealth

Hello Pat, We're very happy to hear about your positive experience using our vaccination service. Thank you for taking the time out of your day to leave us this thorough review. We look forward to welcoming you back again!

Rated 5 out of 5 stars

Very helpful

Very helpful, answered all my questions and concerns, keeps me updated by either email or text, very happy with the service

January 5, 2026
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Reply from Pharmacyplushealth

Hi, thank you for your kind review. We’re really pleased to hear you felt everything was clearly explained and that our team took the time to answer your questions properly.

Helping patients feel informed and confident in their care is really important to us, so it’s great to know you had a reassuring experience with the team.

If you need us again, you can book appointments directly at www.pharmacyplushealth.co.uk.

We really appreciate your support!

Rated 5 out of 5 stars

Excellent efficient consultation and…

Excellent efficient consultation and treatment

January 13, 2026
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Reply from Pharmacyplushealth

Hi there, thank you for your review and the great rating! We’re really pleased you had a positive experience with our team.

If you need us again, you can book appointments directly at www.pharmacyplushealth.co.uk.

We really appreciate your support!

Rated 5 out of 5 stars

A wonderful pharmacy

A wonderful pharmacy. I’ve been visiting for more than a year now on a regular basis on weight management jabs.
Appointments have always been on time and, most importantly, the advice has been informed, delivered clearly and with a friendly approach.
Can’t fault this pharmacy and the team.

January 12, 2026
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Reply from Pharmacyplushealth

Hello, we're very glad to hear the weight management programme has been beneficial to you. We're always around the corner to help with minor ailments, common conditions, and a range of clinical services (both private and NHS). If you don't manage to get a GP appointment, you can always book appointments on pharmacyplushealth.co.uk to be seen by the pharmacists quickly.

Rated 5 out of 5 stars

Excellent attention

Excellent attention. Kind staff. Costas is professional and answered all my doubts.

January 8, 2026
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Reply from Pharmacyplushealth

Hi Mrs Susana, We’re delighted to hear you had a positive experience with our team at Alwoodley. If you ever need us again, you can skip the GP wait and book appointments for any of our clinical services at www.pharmacyplushealth.co.uk. We look forward to welcoming you back soon.

Rated 5 out of 5 stars

Professional but very personable…

Professional but very personable pharmacists, explained everything well and I felt confident in the advice given

January 12, 2026
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Reply from Pharmacyplushealth

Hi Mrs June, We’re very happy to hear you had a great experience with us. If you ever need our services again, you can skip the wait and book appointments for any of our clinical services directly on www.pharmacyplushealth.co.uk.

Rated 5 out of 5 stars

The pharmacist Gurpreet saw me with a…

The pharmacist Gurpreet saw me with a chest infection when I couldn't get in to see a Doctor at the practice next door .She prescribed antibiotics and was very caring in her manner and thorough through out the examination.

January 5, 2026
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Reply from Pharmacyplushealth

Hi, thank you for your kind review. We’re really pleased to hear you felt everything was clearly explained and that our team took the time to answer your questions properly.

Helping patients feel informed and confident in their care is really important to us, so it’s great to know you had a reassuring experience with the team.

If you need us again, you can book appointments directly at www.pharmacyplushealth.co.uk.

We really appreciate your support!

Rated 5 out of 5 stars

Prompt

Prompt, efficient and friendly. Excellent service.

January 11, 2026
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Reply from Pharmacyplushealth

Hello, We’re happy to hear you had a postive experience with us. If you ever need our services again, you can skip the wait and book appointments for any of our clinical services directly on www.pharmacyplushealth.co.uk.

Rated 5 out of 5 stars

Prescription collection

The service was prompt and courteous, the staff were helpful and efficient, and although they had a lot of work to get through, they were thoroughly pleasant, i was only in for a matter of six minutes, served and away. Excellent!

January 2, 2026
Unprompted review
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Reply from Pharmacyplushealth

Hi, thank you for your kind review. We’re really glad to hear your visit was quick and efficient and that the team were able to support you in a friendly and professional way, even during a busy period.

Creating a smooth, reliable experience while still making time for each patient is something we really focus on, so it’s great to know that was reflected in your visit.

If you need us again, you can book appointments directly at www.pharmacyplushealth.co.uk.

We really appreciate your support!

Rated 5 out of 5 stars

Travel Vaccination Consultation

The consultation from GC was very thorough and very helpful for my wife and self and booked vaccinations at the GP surgery afterwards.
Many thanks.

January 6, 2026
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Reply from Pharmacyplushealth

Hi there, thank you for your kind review. We’re really pleased to hear the consultation was thorough and helpful for both you and your wife, and that you felt supported in making the next steps with your vaccinations.

Helping patients feel informed and confident when planning their care is really important to us, so it’s great to know you had a positive experience.

If you need us again, you can book appointments directly at www.pharmacyplushealth.co.uk.

We really appreciate your support!

Rated 5 out of 5 stars

Pharmacist Michael was very…

Pharmacist Michael was very informative, professional and polite

January 5, 2026
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Reply from Pharmacyplushealth

Hi there, thank you for your kind review. We’re really pleased to hear you found Michael informative, professional, and polite during your visit to our Knaresborough team.

Providing clear, supportive advice in a way that helps patients feel confident about their care is really important to us, so it’s great to know you had that experience.

We really appreciate your support!

Rated 5 out of 5 stars

All very positive

All very positive, professional and reliable; great to have local support!

December 22, 2025
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Reply from Pharmacyplushealth

Hi there, thank you for your review and the great rating! We’re really pleased you had a positive experience with our team.

If you need us again, you can book appointments directly at www.pharmacyplushealth.co.uk.

We really appreciate your support!

Rated 5 out of 5 stars

Amazing service

Amazing service, very polite staff and helpful

January 1, 2026
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi there, thank you for your kind review. We’re really pleased to hear you found the team informative, professional, and polite during your visit to our branch.

If you need us again, you can book appointments directly at www.pharmacyplushealth.co.uk.

We really appreciate your support!

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