Pharmacyplushealth Reviews 

227
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 186 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, friendly, and knowledgeable, often taking the time to explain procedures thoroughly and provide caring support. Many people found the service to be highly efficient, prompt, and easy to use, with appointments frequently on time and processes running smoothly from start to finish. However, some customers also noted issues with the booking process, experiencing situations where appointments were not honored or the necessary services were unavailable upon arrival, leading to wasted time or inconvenience.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their politeness, knowledge, and... See more

Service

Clients share positive opinions on service, highlighting its ease of use and booking process. Many reviewers... See more

Customer service

People report positive experiences with customer service, highlighting the staff's politeness, helpfulness,... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process, with many finding it easy to use and book,... See more

User experience

Reviewers consistently report positive feedback about the user experience, highlighting the ease of booking... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Open app Your location Pharmacy+Health - Flamborough High St, Flamborough, Bridlington YO15 1JX Pharmacy Horner Hub (Hornerinfo Hub) I went on holiday without my medication and the pha... See more

Rated 5 out of 5 stars

A wonderful pharmacy. I’ve been visiting for more than a year now on a regular basis on weight management jabs. Appointments have always been on time and, most importantly, the advice has been infor... See more

Company replied

Rated 5 out of 5 stars

Attended the Tieve Tara pharmacy in Castleford with my wife for flu jabs. The job was completed at the time we made the appointments for by a very pleasant pharmacist who had a great sense of humour.... See more

Rated 5 out of 5 stars

I attended for a Covid jab. On arrival I was greeted by a friendly courteous member of staff and was quickly directed to the Pharmacist, Noreen. The purpose of the jab was explained fully and was c... See more


Company details

  1. Pharmacy
  2. Blood Testing Service
  3. Travel Clinic
  4. Weight Loss Service

Written by the company

Our pharmacies are based in the heart of local communities. Our friendly and caring teams are ready to make it quicker, easier and more convenient to access clinical consultations for a wide range of common health conditions. Our pharmacists are highly trained professionals, clinically qualified to treat a range of common health conditions. Get the treatments you need for everyday health conditions – when you need them. Appointments available now for our new NHS Pharmacy First Service. Book online, for seven common conditions and take some pressure off your GP. We offer NHS services such as Blood pressure checks, contraception service, NHS Covid-19 Booster, NHS Flu vaccination, NHS prescription service, NHS New Medicines Service, and more. Additional non-NHS services to improve lifestyle and health include: Weight management service, Ear wax microsuction service, and Travel health service for travel vaccines. Simply choose the service, and find a Pharmacy+Health branch near you. Once you've selected the pharmacy branch, you can book a date and time that's convenient for you. If you’d like to find out more about your local pharmacy or the services our teams can offer, take a look at our branch pages on our website.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

227 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(227)

183 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All very positive

All very positive, professional and reliable; great to have local support!

December 22, 2025
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Reply from Pharmacyplushealth

Hi there, thank you for your review and the great rating! We’re really pleased you had a positive experience with our team.

If you need us again, you can book appointments directly at www.pharmacyplushealth.co.uk.

We really appreciate your support!

Rated 5 out of 5 stars

Amazing service

Amazing service, very polite staff and helpful

January 1, 2026
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Reply from Pharmacyplushealth

Hi there, thank you for your kind review. We’re really pleased to hear you found the team informative, professional, and polite during your visit to our branch.

If you need us again, you can book appointments directly at www.pharmacyplushealth.co.uk.

We really appreciate your support!

Rated 5 out of 5 stars

Easy and prfoessional process

Easy booking and professional staff

December 30, 2025
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Reply from Pharmacyplushealth

Hi there, thank you for your kind review. We’re really happy to hear you found the booking process easy and our team informative and helpful during your visit to our branch.

If you need us again, you can book appointments directly at www.pharmacyplushealth.co.uk.

We really appreciate your support!

Rated 5 out of 5 stars

The whole Travel Advice and vacation…

The whole Travel Advice and vacation process was very smooth and I would recommend it to anyone.

December 11, 2025
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Reply from Pharmacyplushealth

Hi Mrs Elizabeth, We’re very happy to hear you had a great experience using our Travel Health Service. If you ever need clinical services again, you can skip the wait and book appointments for both NHS and private services directly on www.pharmacyplushealth.co.uk.

Rated 5 out of 5 stars

Pharmacist was helpful with what the jabs required for travel to India e…

Pharmacist was helpful with what e required to travel to India. Also informative whilst administering the jabs required

December 16, 2025
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Reply from Pharmacyplushealth

Hi, We’re very happy to hear you had a great experience using our Travel Health Service. If you ever need clinical services again, you can skip the wait and book appointments for both NHS and private services directly on www.pharmacyplushealth.co.uk.

Rated 5 out of 5 stars

I'm taking the jab to help me lose…

I'm taking the jab to help me lose weight and I can not express the helping have had from all the staff looking after me exceptionall thank you .

December 18, 2025
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Reply from Pharmacyplushealth

Hi, We’re happy to hear you've had a great experience with our team on our Weight Management Programme. If at any point you need to be seen for common conditions or for our clinical services, you can skip the wait and book appointments for both NHS and private services directly on www.pharmacyplushealth.co.uk.

Rated 5 out of 5 stars

Excellent attention and caring for their patients

Amazing attention and care for the patients

December 23, 2025
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Reply from Pharmacyplushealth

Hi there, thank you for your kind review. We’re really pleased to hear you found the team informative, professional, and polite during your visit to our branch.

If you need us again, you can book appointments directly at www.pharmacyplushealth.co.uk.

We really appreciate your support!

Rated 5 out of 5 stars

She listened perfectly to my situation…

She listened perfectly to my situation and expanded clearly to helping me.

December 15, 2025
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Reply from Pharmacyplushealth

Hi, thank you for your review! We're very happy to hear you felt supported throughout your consultation appointment with us! If you need us again, you can now skip the GP wait and book a wide range of clinical consultations through our website on www.pharmacyplushealth.co.uk

Rated 5 out of 5 stars

My assessment interview with Gurpreet…

My assessment interview with Gurpreet was very helpful. She was very professional and helpful

December 16, 2025
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Reply from Pharmacyplushealth

Hi, thank you for your review! We're very happy to hear you felt supported throughout your consultation appointment with us! If you need us again, you can now skip the GP wait and book a wide range of clinical consultations through our website on www.pharmacyplushealth.co.uk

Rated 1 out of 5 stars

Booked a flu vaccine appointment only…

Booked a flu vaccine appointment only to be told when I arrived it wasn't avaliable and they had no knowledge of the booking.

December 14, 2025
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Reply from Pharmacyplushealth

Hi Andrew, Thank you for taking the time to leave your feedback, and we’re very sorry for the inconvenience caused. This is not the experience we aim to provide, and we understand how frustrating this must have been.

If you would still like to book a flu vaccination, please contact the branch directly and our team will be more than happy to arrange an appointment at a time that’s convenient for you. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Great customer service

Great customer service

December 11, 2025
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Reply from Pharmacyplushealth

Hi, thank you for your review! We're very happy to hear you felt supported throughout your consultation appointment with us! If you need us again, you can now skip the GP wait and book a wide range of clinical consultations through our website on www.pharmacyplushealth.co.uk

Rated 1 out of 5 stars

You were sending me lots of reminder…

You were sending me lots of reminder text messages not to forget my appointment for my flu vaccine. I also received an e mail the day before the appointment to confirm my appointment. When i turned up on the appointed time i was told that the pharmacist was not there and it could not be done.
Dreadful service, waste of time.

December 18, 2025
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Reply from Pharmacyplushealth

Hi Miss Eleni, Thank you for taking the time to leave your feedback, and we’re very sorry for the inconvenience caused. This is not the experience we aim to provide, and we understand how frustrating this must have been.

If you would still like to book a flu vaccination, please contact the branch directly and our team will be more than happy to arrange an appointment at a time that’s convenient for you. Thank you for sharing your experience with us.

Rated 5 out of 5 stars

Professional

Professional, punctual, polite

December 14, 2025
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Reply from Pharmacyplushealth

Hi, thank you for your review! We're very happy to hear you had a great experience with our branch team! If you need us again, you can now skip the GP wait and book a wide range of clinical consultations through our website on www.pharmacyplushealth.co.uk

Rated 5 out of 5 stars

Great friendly pharmacy run by…

Great friendly pharmacy run by Gurpreet. Highly recommend.

December 10, 2025
Pharmacyplushealth logo

Reply from Pharmacyplushealth

Hi, thank you for your review! We're very happy to hear you had a great experience with our branch team! If you need us again, you can now skip the GP wait and book a wide range of clinical consultations through our website on www.pharmacyplushealth.co.uk

Rated 1 out of 5 stars

04/12/2025 I popped in today to pick up…

04/12/2025 I popped in today to pick up my prescription about 1 ish... the girl with the dark hair in a ponytail and glasses... behind the counter is always soooo rude... she rudly points at you and says "wait a minute!..." with out you saying anything... she rolls her eyes... she doesn't hand you your prescription... she leaves it on her side of the counter ... and walks off.
She always has a really bad attitude. She's the worst one... I hate going in here because of her. That and the empty shell of a "pharmacy"
The other girl that works there isn't much better. She was stood chatting to the one who is always rude and ignoring customers, the last time that I went in.
The male working there was very polite and professional... unlike the other two girls. When they ignored me last time.. he came and served me.
The wait times in here are horrendous... you also have to wait several days before even thinking of going to pick up your prescription.
I'm going to go on the app and change pharmacy's as this one is going down hill fast!...
I wouldn't recommend this pharmacy at all!...

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

kindness service

kindness service

December 10, 2025
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Reply from Pharmacyplushealth

Hi there, thank you for your review and the great rating! We’re really pleased you had a positive experience with our team.

If you need us again, you can book appointments directly at www.pharmacyplushealth.co.uk.

We really appreciate your support!

Rated 2 out of 5 stars

Forgot to tell me they had to cancel my appointment

Had run out of private flu vaccines (completely understandable given the circumstances) however nobody had been in touch to let me know. I only found out when I called if I could move my appointment to an earlier point in the day and the very polite member of staff explained they had none in stock. Apparently I should have been contacted by head office, however the only correspondence I had was an email the night before my appointment confirming it. By no means poor customer service from the staff at my local pharmacy, but poor communication from the business itself.

December 11, 2025
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Reply from Pharmacyplushealth

Hi Zara, Thank you for taking the time to leave your feedback, and we’re very sorry for the inconvenience caused. This is not the experience we aim to provide, and we understand how frustrating this must have been.

If you would still like to book a flu vaccination, please contact the branch directly and our team will be more than happy to arrange an appointment at a time that’s convenient for you. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Poor communication

Despite several reminders about my flu jab appointment, when I arrived they told me that they only had vaccine suitable for under 50 Yr old.
I could have been told so that I didn't waste my journey

December 9, 2025
Rated 5 out of 5 stars

I attended for a Covid jab

I attended for a Covid jab. On arrival I was greeted by a friendly courteous member of staff and was quickly directed to the Pharmacist, Noreen.
The purpose of the jab was explained fully and was completed successfully.
I was pleased to learn that Noreen was authorised to prescribe NHS medicines. I will definitely make this my first stop for any qualifying medication.

December 2, 2025
Unprompted review

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