PharmaMarket Reviews 

9,499
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

On 24.12.2022 there was an issue with my order (3 the same items were different from what i had ordered, rest was ok). As of 29.12.2022 the problem was already solved. Taking into account Christmas... See more

Company replied

Rated 5 out of 5 stars

The best service ever! Given the holidays rush delivery was immaculately and quickly done :):):) thanks for the little gifts :):):) didn't expect those :):):) love!

Rated 5 out of 5 stars

I always shop around for my online personal care orders and PharmaMarket often tops the list. Always quick delivery and sometimes nice free samples.

Rated 5 out of 5 stars

Super fast delivery. I got a great discount on a well known brand and my order qualified for free delivery too! I would, absolutely, recommend this company.

Company details

  1. Online Pharmacy

Written by the company

PharmaMarket, jouw online drogist met een ruim aanbod, 55 jaar expertise, snelle levering en veilige betaling!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(9,499)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nizoral shampoo

This product here is cheaper than in other online shops,and it also was delivered very fast,Thank you.

January 13, 2023
Rated 3 out of 5 stars

PharmaMarket is hard to reach

We made an order which was supposed to arrive within 5 business days (according to the website). Instead, we were informed that some of the items would arrive almost four weeks after the order was placed, and the payment was already charged. The delay made the order irrelevant for us (we were in the Netherlands for a short period), and we had a hard time reaching PharmaMarket to cancel. After a while, we have finally received a refund on our card.

December 3, 2022
PharmaMarket logo

Reply from PharmaMarket

Hello Yotam, 
Thank you for contacting us. We have canceled your order and the refund has taken place on 14/12.
Because you paid with VISA/Mastercard it depends on your monthly closing. Normally the positive deposit is back on your card one month later.
Kind regards and we wish you all the best in 2023.

Rated 4 out of 5 stars

Good service

On 24.12.2022 there was an issue with my order (3 the same items were different from what i had ordered, rest was ok).
As of 29.12.2022 the problem was already solved. Taking into account Christmas holidays, I consider this as fast. So for the speed i would give 5 from 5.
For communication with the customer, I would give 3 from 5.

December 23, 2022
PharmaMarket logo

Reply from PharmaMarket

Hello Anna, thank you for your message. We will ofcourse solve this issue. You have sent us an email yesterday, my collegue already confirmed by email that we will send the product to you, So I don't really understand why you say the matter is not solved. Surely contact us if you have any more questions!

Rated 1 out of 5 stars

Awful experience

Awful experience! They have sent my parcel to "nowhere"! 30 minutes walk from my home! And I couldn't even find it. Near my home I have another post NL. Why they didn't bring my parcel home and at least there, I have no idea!

December 21, 2022
PharmaMarket logo

Reply from PharmaMarket

Hello Anna, thank you for your message. We understand your frustration, but it is PostNl who does the delivery. We have no control on that part. You should surely contact PostNl, we shall do it to. My collegue has answered your email, we will communicate further through email to solve this matter.

Rated 2 out of 5 stars

Delivery issues

When I was ordering the goods it was stated that delivery is on Saturday. On Saturday it was stated that package is not at the post yet, and on Sunday it was scheduled for Monday.on Monday morning,it was rescheduled for Tuesday. My child has atopic dermatit and I was so looking forwards for the cream that would ease it.
Besides the delivery issue, the website is very user friendly, discounts are welcoming, as well as products are of a great quality.

December 17, 2022
PharmaMarket logo

Reply from PharmaMarket

Hi Tetiana,

We apologise for the longer waiting times.
Due to the holidays, the delivery services needed a bit more time to deliver the packages.
We hope your package has already arrived.
For further questions, please feel free to contact us via chat, email, phone and Facebook.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look