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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely delighted, cant recommend them enough. Found Greek and european Dermocosmetic famous brands all in one place. Smooth experience, will shop again soon!

Rated 1 out of 5 stars

I ordered a cream not received yet and the tracking number doesn't exist on GLS the carrier company. How can I track my parcel . Parcel tracking number:9540993825 Order number 139103 The problem is... See more

Company replied

Rated 5 out of 5 stars

Having purchased a specific after sun gel whilst on holiday in Zante every year, I was desperate to get hold of more but knew Covid was going to stop me doing so for the 2nd year running. I googled... See more

Company replied

Rated 5 out of 5 stars

I have used this company on several occasions to top up on products I buy in Greece but run low between visits. Prices are excellent and delivery charge is very reasonable. Packages arrive within a we... See more

Company replied

Company details

  1. Wellness Center

Information provided by various external sources

Pharmeden was created in 2009 as a partnership between beauty & health businesses in Greece. Our aim is to provide scientific advice and high quality products in order to promote health and well-being of customers. We have a vast range of products from vitamins to dermocosmetics.


Contact info

3.7

Average

TrustScore 3.5 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered on the 22/01/2023 and still…

Ordered on the 22/01/2023 and still have not received confirmation on email or a tracking update and it’s been 10 days. Tried to email them directly and have not received a response.

January 21, 2023
Unprompted review
Pharmeden logo

Reply from Pharmeden

hi Kirrily,

we just checked your order and it is dispatched . We have sent a dispatch confirmation email to
bloinky09@hotnail.com automatically through our system.
It seems your misspelled it during ordering and that is why you received no communication from us. We will send now the dispatch details again to your correct email

Rated 5 out of 5 stars

I am very happy with the service.I…

I am very happy with the service.I ordered 5 vichy shampoos amd I received them in 15-20 days to Australia. I had doubts before ordering because of some bad reviews but my experince was good. Thank you!

August 25, 2022
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

I placed an order WEB110223 and cancelled it moments after realising the volume of the product was significantly lower compared with what I was looking for. I cancelled the order within seconds of paying and was expecting this would be processed. I have waited for almost two weeks and have heard nothing from the company.

July 10, 2022
Unprompted review
Pharmeden logo

Reply from Pharmeden

Hi Mr. Francis,

your order was placed on the 6th and today is the 11th. Processing refunds may take a few days. If you had emailed us we could have done it sooner. Your order is now refunded.

Rated 1 out of 5 stars

Don’t order from this company

Placed an order on 09/03/2022 and still haven’t received my order after messaging the company over email I have received the same response multiple times and tracking info does not work

March 29, 2022
Unprompted review
Pharmeden logo

Reply from Pharmeden

Hi Sask,
we apologise for the incinvenience. As we have said our carrier experienced a hacker attack. It is out of our hands, it should be sorted soon

Rated 5 out of 5 stars

Really good service and prices

Really good service and prices. Received my delivery right on time. Even though I had to pay for the delivery and wait a little bit it was worth it and still at a very good price. Since I didn't know the website I was a bit sceptical but didn't have any problem.

March 27, 2022
Unprompted review
Rated 4 out of 5 stars

Great company

I order alot from this company and their product's and prices are great. The only things holding back from 5 star is the delivery times and prices. Will still use and hope it can be changed in the future. Many thanks

January 14, 2022
Unprompted review
Rated 1 out of 5 stars

If i could i would give 0 star

If i could i would give 0 star. I would not recommend buying from this company. First of all it doesnt tell you how much they charge you for delivery. Once i made an order it charged me so much, and when my order got stolen from my neighbour, they still didnt do anything about it. I am not happy at all.

November 25, 2021
Unprompted review
Pharmeden logo

Reply from Pharmeden

Parcel got stolen from your neighbour. This should be a police matter. How can we help with that? The parcel appears delivered and signed for. Still we apologise for not being able to help you anymore

Rated 5 out of 5 stars

HIGHLY RECOMMENDED

Having purchased a specific after sun gel whilst on holiday in Zante every year, I was desperate to get hold of more but knew Covid was going to stop me doing so for the 2nd year running. I googled the product, not thinking I’d find it but found Pharmeden selling it.

I placed order on Sunday 6 June and it arrived (from Greece) today (Saturday 12 June). No issues, well packaged and a nice added touch of a few free samples in the box. Will definitely buy from again and would be more than happy to recommend.

June 12, 2021
Unprompted review
Pharmeden logo

Reply from Pharmeden

Thank you for your kind words.... We wish you have a great time this summer!!!!

Rated 5 out of 5 stars

I ordered and 7 days later I had my…

Ten stars ⭐️ 😍
I ordered and 7 days later I had my staff beautifully wrapped up!
You get a tracking number so you can see where your items are.
Parcels from U.K. to Switzerland take 3 weeks these days so this was a speedy delivery.
I will recommend this company to my friends snd of course return.
Korres has the best products ever, I only use them and often give them as presents! Greece needs our support!
Thank you so much guys, you are a star!

February 13, 2021
Unprompted review
Pharmeden logo

Reply from Pharmeden

thanks a million!!!!

Rated 1 out of 5 stars

DONT ORDER WITH THEM !!!!

DONT ORDER WITH THEM !!!!! I MAKE AN ORDER THE 11TH OF JANUARY, I WAS WAITING FOR MORE THAN 10 DAYS , YESTERDAY I DECIDED TO EMAIL THEM
THEY TOLD ME THEY JUST CANCELLED MY ORDER AND WILL REFUND THE MONEY BECAUSE THEY DONT HAVE ANYMORE IN STOCK
AFTER WAITING FOR ALMOST 2 WEEKS !!!!!!! IM WAITING FOR MY MONEY BACK
NOW I HAVE TO WAIT 3 DAYS FOR THEM TO REFUND ME , THIS IS RIDICULOUS

January 21, 2021
Unprompted review
Pharmeden logo

Reply from Pharmeden

Hi Lisa,

we apologise for the inconvenience. Due to the situation surrounding Covid-19 our supplier had an issue importing one of the ordered products. We refunded your order in full. It takes 2-3 business days to see the refund in your credit card statement because bank payment gateways operate this way.

Rated 5 out of 5 stars

Highly Recommended

I ordered some Korres toiletries as the price was very good.The postage is expensive but it was still worth it.The package arrived today, about a week after I’d placed the order.Really surprised that it was so quick( considering everything that’s going on at the moment).Great service.

December 24, 2020
Unprompted review
Rated 5 out of 5 stars

Very happy with my order

Very happy with my order. It arrived sooner than I expected, will definitely buy again.

October 3, 2020
Unprompted review
Pharmeden logo

Reply from Pharmeden

thanks Tonia!!!!!

Rated 3 out of 5 stars

A bit surprised

I was delighted with Korres products on offer.I have not yet received my first order though estimated delivery to mainland U.K. is more than three weeks .Butwas shocked by £16 delivery charge which made the goods not as good a bargain as I thoug

September 18, 2020
Unprompted review

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