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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely delighted, cant recommend them enough. Found Greek and european Dermocosmetic famous brands all in one place. Smooth experience, will shop again soon!

Rated 1 out of 5 stars

I ordered a cream not received yet and the tracking number doesn't exist on GLS the carrier company. How can I track my parcel . Parcel tracking number:9540993825 Order number 139103 The problem is... See more

Company replied

Rated 5 out of 5 stars

Having purchased a specific after sun gel whilst on holiday in Zante every year, I was desperate to get hold of more but knew Covid was going to stop me doing so for the 2nd year running. I googled... See more

Company replied

Rated 5 out of 5 stars

I have used this company on several occasions to top up on products I buy in Greece but run low between visits. Prices are excellent and delivery charge is very reasonable. Packages arrive within a we... See more

Company replied

Company details

  1. Wellness Center

Information provided by various external sources

Pharmeden was created in 2009 as a partnership between beauty & health businesses in Greece. Our aim is to provide scientific advice and high quality products in order to promote health and well-being of customers. We have a vast range of products from vitamins to dermocosmetics.


Contact info

3.7

Average

TrustScore 3.5 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Love this website!

I am quite impressed by the range of products and the offers. I would absolutely recommend this company to anyone! My 5 Star Rating is for the excellent customer service I received from Pharmeden!

June 18, 2020
Unprompted review
Rated 5 out of 5 stars

I'm very pleased with the fast delivery…

I'm very pleased with the fast delivery service and the low prices!
My parcel arrived on time and in great condition despite the situation caused by Covid!

Highly recommended company - 5 out of 5!!!

June 18, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY from Pharmeden! Your products DO NOT arrive!

DO NOT BUY from Pharmeden! They have unreliable delivery service and your product never arrives from Greece!

I lost 52 GBP and customer service did not do anything when I contacted them. They failed to (a) resolve the delivery problem (b) send a replacement product,or (c) offer me a refund

The courier selected and managed by Pharmeden signed for the delivery themself and never delivered it to my house. I lodged a complaint with the courier.

Much worse is Pharmeden’s consistent, unhelpful attitude and failure to take responsibility - as I’m sure they will continue to do.

DO NOT trust this company!

May 23, 2020
Pharmeden logo

Reply from Pharmeden

Hi Andrea,

your order was delivered Parcel force according to their website. We cannot refund or resend an order that is confirmed as delivered

Rated 1 out of 5 stars

Avoid Pharmaden - order never arrived - they refused to help

Pharmaden seems to be a reasonable... until it comes to delivery. They have real problems managing their couriers and your package is unlikely to arrive.

When things go wrong, they will hang you out to dry, claiming that the delivery is outside of their responsibility.

May 21, 2020
Unprompted review
Pharmeden logo

Reply from Pharmeden

Hi Charles or Mark,

again have you made an order with us? Because we do not have any orders under this name.

Rated 1 out of 5 stars

Absolute joke

Absolute joke!

They claim to have the best prices on the internet then in tiny print at the bottom of the checkout page is the extortionate delivery costs! I thought i was getting 50% off 4 bottles of shower gel then ended up paying double the amount for delivery.

Total false economy and what feels like dishonest advertising.

April 23, 2020
Unprompted review
Rated 5 out of 5 stars

Speedy delivery

Speedy delivery - arrived within 4 days of ordering, securely packaged and with a free sample to try 😃
Will definitely use again

February 21, 2020
Unprompted review
Pharmeden logo

Reply from Pharmeden

thanks a million!!!

Rated 5 out of 5 stars

Great experience ordering from Pharmeden

Ordered a number of items for delivery to UK. Have a great selection, including some items difficult to find in the UK. Everything arrived in good time, packed nicely. I would recommend this business & will use them again myself.

January 5, 2020
Unprompted review
Pharmeden logo

Reply from Pharmeden

thanks!!! have a great new year!!!

Rated 2 out of 5 stars

pharmeden’s carbon footprint

I’ve stopped buying from Pharmeden Because of high carbon footprint. The products are sent from Greece by airmail. If they start sending products by rail I’ll be happy to go back.

December 16, 2019
Unprompted review
Pharmeden logo

Reply from Pharmeden

Hi Kris,

we totally share your concerns on environmental issues but unfortunately at the moment there is no other way to send products worldwide, in a timely and safely manner

Rated 1 out of 5 stars

Nuk product

Nuk product. They advertise beautiful pictures but in reality you will never get what you paid for. Ignoring horrible customer service.

September 21, 2019
Unprompted review
Rated 5 out of 5 stars

Iliana went above and beyond to provide…

Iliana went above and beyond to provide the best service - She really followed up over and over to make sure the items were delivered at the right time. I wish all customer service was to Iliana's standard! I cannot recommend her enough.

Thank you once again for all of your continued work to achieve what I really needed.

Also amazing English - which made speaking to the Greek office a breeze.

Monique.

July 12, 2019
Unprompted review
Pharmeden logo

Reply from Pharmeden

Thanks a million Monique!!!!

Rated 5 out of 5 stars

Fantastic - 100% recommend

Amazing prices saved myself over £40 compared to the prices of the products sold here in the UK! Placed my order on Monday night and received the items Friday morning which is extremely quick considering everything was shipped from Greece and the website stated it could take up to 10days for them to even be dispatched! So I am extremely impressed with the speed of delivery and will definitely be using Pharmeden again.

June 14, 2019
Unprompted review
Pharmeden logo

Reply from Pharmeden

Thank you Katerina. Have a lovely Weekend!!!!

Rated 5 out of 5 stars

Fantastico

This company has excellent, well priced genuine items with super fast delivery within 3 days. I ordered some Korres products from Pharmeden and their prices can’t be beaten neither can their choice of fragrances. The products were well packaged and I received some complimentary freebies too which was a nice touch. I am very pleased with the service and would definitely use again.

April 26, 2019
Unprompted review
Pharmeden logo

Reply from Pharmeden

many many thanks for that !!!!!

Rated 5 out of 5 stars

Fantastic!!

Fantastic!!! All original and quality items. Delivery to uk in 3 days. Well packed and secure . Samples added. Costs of delivery slightly on high end but you can decide if you want to go for it before you place order as the delivery fees are clearly stated. Will definitely order again. Thank you Pharmeden

April 8, 2019
Unprompted review
Pharmeden logo

Reply from Pharmeden

thank you Katarzyna!!!!!

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