Pharmulous Reviews 1,170

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 905 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism, friendliness, and helpfulness of the staff, which makes interactions pleasant and reassuring. The ordering process is frequently described as easy and straightforward, with many appreciating the clear communication and thorough consultations provided. Reviewers are particularly impressed with the fast and reliable delivery service, noting that orders arrive on time, are well-packaged, and often include the convenience of choosing a specific delivery day. However, some people mentioned occasional issues with delivery, such as items not being received or delays, and a few reviewers expressed dissatisfaction with customer service communication, citing slow replies or conflicting information. There were also instances where the re-ordering process was described as inefficient, with discrepancies in order details causing delays.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, reliability, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering system and timely... See more

Customer service

Reviewers mention positive feedback about customer service, with many expressing satisfaction with the... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pharmulous are a great online pharmacy, who I go with for my weight loss injections, fairly priced and great communication. Orders always arrive on time and you get notified of every step. I had my ma... See more

Company replied

Rated 5 out of 5 stars

Booked a consultation with Dr Mel after reaching my goal weight. She is so open and friendly and incredibly supportive and helpful with her guidance and advice. I felt very reassured after speaking wi... See more

Company replied

Rated 5 out of 5 stars

Have been using Pharmulous for a couple of years now, for a variety of treatments. Including one involving a face to face consultation. They are great, everyone I've encountered has been professional... See more

Company replied

Rated 5 out of 5 stars

Very easy to reorder my second pen from Pharmalous, straightforward but thorough consultation, love the fact I can choose day for delivery too makes it so much easier to be around for post man. Love... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Women's Health Clinic
  4. Pharmacy
  5. Vitamin and Supplements Store
  6. Weight Loss Service

Written by the company

Pharmulous is a UK GP-led online pharmacy and doctor service providing safe, convenient access to clinician-reviewed treatments. Patients can complete a secure online consultation, receive medical guidance from experienced clinicians, and have approved treatments delivered discreetly to their door. Our GP-led team focuses on high standards of care, clear medical advice, and a simple, reliable service for patients across a range of health and wellbeing needs.

Our commitment to safe, GP-led care

Written by the company

Trusted online healthcare, led by experienced clinicians
Pharmulous is a UK GP-led online pharmacy and doctor service focused on providing safe, reliable, and convenient access to treatment. Every consultation is reviewed by qualified clinicians, ensuring treatments are prescribed responsibly and with patient safety in mind. We are committed to delivering discreet care, clear medical guidance, and a high standard of service for every patient.
Medical care reviewed by experienced UK clinicians
Pharmulous is a GP-led service where every consultation is carefully reviewed by qualified clinicians. Our team focuses on providing safe, responsible prescribing and clear medical advice so patients can access treatment with confidence.
Access treatment without visiting a clinic
Complete a secure online consultation from the comfort of your home. If treatment is appropriate, prescriptions are approved by our clinicians and delivered discreetly to your door, saving time while maintaining high standards of care.
Confidential treatment delivered to your door
We understand the importance of privacy when seeking healthcare. Pharmulous provides a confidential service with discreet packaging, secure consultations, and a dedicated support team committed to delivering a safe and professional experience.

Contact info

Promotion box for Pharmulous

Your Trusted Pharmacy

Over 100 Private Treatments

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Very happy.

April 22, 2026
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Reply from Pharmulous

Thank you for your review. We are delighted to hear that your delivery was so quick and that you were very happy with the service.

Rated 5 out of 5 stars

Super Speedy

Yet again, can't fault Pharmulous.
My order was approved, shipped and received within 20 hours.
Highly Recommend

April 21, 2026
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Reply from Pharmulous

Thank you for your review. We are delighted to hear that your order was approved, shipped and received so quickly. We really appreciate your continued support and recommendation.

Rated 5 out of 5 stars

Timely delivery of product

Timely delivery of product, easy to use ordering system.

April 14, 2026
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Reply from Pharmulous

Thank you for your feedback. We are delighted to hear that you found the ordering system easy to use and that your product was delivered in a timely manner.

Rated 5 out of 5 stars

The order is easy and quick

The order is easy, and the delivery is quick

April 20, 2026
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Reply from Pharmulous

Thank you for your feedback. We are so pleased to hear that you found the ordering process easy and the delivery quick.

Rated 5 out of 5 stars

Brilliant Transition after Previous Awful Experience.

After having the most horrendous experience with Dr Frank’s by not getting any response via email and phone lines were unavailable, culminating in going without medication for 4 weeks, I contacted by phone Pharmulous, relieved I could actually speak to someone. I explained my predicament and was reassured that they would be able to help, to fill in the relevant on-line form and also send a video in. I was assessed the next day and sent my prescription straight away. The level of care and professionalism is in a different league to what I have previously experienced and feel extremely pleased to have been able to move over to Pharmulous.

April 17, 2026
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Reply from Pharmulous

Thank you for taking the time to share such detailed feedback.

We’re truly sorry to hear that you had such a difficult experience before coming to us, but we’re so pleased that our team was able to step in and support you when you needed it most. It’s especially reassuring to know that being able to speak to someone directly, receive clear guidance, and have your assessment and prescription handled promptly made such a positive difference. We’re delighted to have you with Pharmulous and really appreciate your kind words about our care and professionalism.

Rated 5 out of 5 stars

It was a smooth process

It was a smooth process. Very efficient and easy to navigate the site. Speedy delivery.

April 17, 2026
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Reply from Pharmulous

Thank you for taking the time to leave a review.

We’re so pleased to hear that you found the process smooth, efficient, and easy to follow, and that your delivery arrived quickly too. We really appreciate your support.

Rated 5 out of 5 stars

Safe Hands

My go to maintenance provider - user friendly, efficient, knowledgeable, and with added great delivery. Cannot go wrong. Definitely in safe hands.

April 10, 2026
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Reply from Pharmulous

Thank you for your review.

We’re delighted to be your go-to provider for maintenance and to hear that you’ve found our service user-friendly, efficient, and knowledgeable. It’s also great to know our delivery has added to your positive experience. Your trust means a great deal to us, and we truly appreciate your support.

Rated 5 out of 5 stars

Good quick service

April 17, 2026
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Reply from Pharmulous

Thank you for your review.

We’re pleased to hear you found our service quick and efficient. Your feedback is much appreciated, and we’re glad we could provide a positive experience.

Rated 5 out of 5 stars

Great service for Mounjaro maintenance

Great service for Mounjaro maintenance. simple pricing no silly discount codes to use. definitely recommend!

April 16, 2026
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Reply from Pharmulous

Thank you for your fantastic feedback.

We’re so pleased to hear that our Mounjaro maintenance service has worked well for you and that you value our clear, straightforward pricing. We really appreciate your recommendation and your support.

Rated 5 out of 5 stars

Always on time and a very supportive…

Always on time and a very supportive aftercare team

April 8, 2026
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Reply from Pharmulous

Thank you for your kind review.

We’re so pleased to hear that our delivery has been reliable and that our aftercare team has been there to support you. Providing ongoing care is very important to us, so your feedback means a lot.

Rated 5 out of 5 stars

Excellent service

April 15, 2026
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Reply from Pharmulous

Thank you for your review.

We’re very pleased to know you had an excellent experience with our service. Your support is truly appreciated, and we’re glad we could help.

Rated 5 out of 5 stars

Great service

Great service! So easy to order, arrives quickly. I don't know where I would be without you! Thank you.

April 14, 2026
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Reply from Pharmulous

Thank you for your lovely feedback.

We’re thrilled to hear that you found the ordering process so easy and that your delivery arrived quickly. Your kind words mean a great deal to us, and we’re so pleased to be able to support you.

Rated 5 out of 5 stars

Simple and easy to navigate around the…

Simple and easy to navigate around the system.
Very informative and quick on response.
Delivery was super quick.

April 14, 2026
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Reply from Pharmulous

Thank you for your review.

We’re so pleased to hear that you found the process simple to use, the information helpful, and our responses quick and clear. It’s also great to know your delivery arrived so promptly. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Fabulous life changing fan fir 3 years…

Fabulous life changing fan fir 3 years only bought by u

April 14, 2026
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Reply from Pharmulous

Thank you so much for your feedback.

We’re delighted to hear that your experience has been so positive and that you’ve chosen to stay with us for the past three years. Your continued support means a great deal to us, and we truly appreciate your loyalty.

Rated 4 out of 5 stars

Orders don’t take long

Orders don’t take long. So far so good

April 13, 2026
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Reply from Pharmulous

Thank you for your feedback.

We’re glad to hear your orders have been arriving promptly and that everything has gone smoothly so far. We appreciate your support and look forward to continuing to provide a great experience.

Rated 5 out of 5 stars

I’ve had such a positive experience…

I’ve had such a positive experience with Pharmulous throughout my whole weight loss journey. From the very beginning, the support has been amazing, especially the 1:1 consultation.

It was so reassuring to speak directly with the doctor, and even more lovely as I recognised them from TikTok—it made the whole experience feel much more personal and genuine. They really took the time to listen, answer my questions, and put me at ease.

I’ve felt supported every step of the way and wouldn’t hesitate to recommend Pharmulous to anyone considering starting their journey. Truly a 5-star service!

April 16, 2026
Unprompted review
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Reply from Pharmulous

Thank you so much for sharing such a thoughtful review.

We’re delighted to hear that your experience with Pharmulous has been so positive from the very start. It means a great deal to know that the 1:1 consultation helped you feel reassured, supported, and truly listened to. We’re especially pleased that the personal connection made the experience feel even more genuine for you. Your recommendation and kind words mean so much to our team.

Rated 5 out of 5 stars

Excellent service

Excellent service, will never use anyone else! Thanks to Dr Mel and her TikTok.

April 16, 2026
Unprompted review
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Reply from Pharmulous

Thank you so much for your review.

We’re thrilled to hear you had such a positive experience with us. Dr Mel will be so pleased to know her support and even her TikTok content made such an impact. We really appreciate your trust and kind words.

Rated 5 out of 5 stars

Flexible maintenance

My weight loss experience was initially with another company. Having reached my goal last year I was very happy, but found it difficult to maintain my goal weight. My previous company didn't offer any support with weight gain other than to offer dietary tips. Having struggled with my weight all my adult life I know enough weight tips to write the book myself! Luckily I found Pharmulous and Dr Amal who understands weight loss and maintenance. I am now embarking on a flexible programme that will help me to regain my target weight and maintain it by only using Mounjaro as and when I need to,

April 16, 2026
Unprompted review
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Reply from Pharmulous

Thank you for sharing your journey with us.

We’re delighted to hear that you’ve found the flexible support you were looking for with Pharmulous. Maintaining weight loss can be just as challenging as reaching a goal in the first place, so it’s wonderful to know that Dr Amel’s understanding and approach have helped you feel supported in a way that works for you. We wish you every success as you continue towards your target weight and long-term maintenance.

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