Pharmulous are a great online pharmacy, who I go with for my weight loss injections, fairly priced and great communication. Orders always arrive on time and you get notified of every step. I had my ma... See more
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Review summary
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Booked a consultation with Dr Mel after reaching my goal weight. She is so open and friendly and incredibly supportive and helpful with her guidance and advice. I felt very reassured after speaking wi... See more
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Have been using Pharmulous for a couple of years now, for a variety of treatments. Including one involving a face to face consultation. They are great, everyone I've encountered has been professional... See more
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Very easy to reorder my second pen from Pharmalous, straightforward but thorough consultation, love the fact I can choose day for delivery too makes it so much easier to be around for post man. Love... See more
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Company details
Written by the company
Pharmulous is a UK GP-led online pharmacy and doctor service providing safe, convenient access to clinician-reviewed treatments. Patients can complete a secure online consultation, receive medical guidance from experienced clinicians, and have approved treatments delivered discreetly to their door. Our GP-led team focuses on high standards of care, clear medical advice, and a simple, reliable service for patients across a range of health and wellbeing needs.
Our commitment to safe, GP-led care
Written by the company
- Trusted online healthcare, led by experienced clinicians
- Pharmulous is a UK GP-led online pharmacy and doctor service focused on providing safe, reliable, and convenient access to treatment. Every consultation is reviewed by qualified clinicians, ensuring treatments are prescribed responsibly and with patient safety in mind. We are committed to delivering discreet care, clear medical guidance, and a high standard of service for every patient.
- Medical care reviewed by experienced UK clinicians
- Pharmulous is a GP-led service where every consultation is carefully reviewed by qualified clinicians. Our team focuses on providing safe, responsible prescribing and clear medical advice so patients can access treatment with confidence.
- Access treatment without visiting a clinic
- Complete a secure online consultation from the comfort of your home. If treatment is appropriate, prescriptions are approved by our clinicians and delivered discreetly to your door, saving time while maintaining high standards of care.
- Confidential treatment delivered to your door
- We understand the importance of privacy when seeking healthcare. Pharmulous provides a confidential service with discreet packaging, secure consultations, and a dedicated support team committed to delivering a safe and professional experience.
Contact info
Argent House, 175 Hook Rise South, KT6 7LD, Surbiton , United Kingdom
- 02035976817
- info@pharmulous.co.uk
- pharmulous.co.uk
Your Trusted Pharmacy
4.8
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I have no words to describe how amazing…
I have no words to describe how amazing the service they provide special mention to Amel for being a life saver. Amel was very knowledgeable and caring with my inquiries. I highly recommended this company
April 16, 2026
Unprompted review
Reply from Pharmulous
Thank you so much for your feedback.
We’re delighted to hear you had such a positive experience with our service. Amel will be especially pleased to know her knowledge and care made such a difference. We truly appreciate your recommendation and your kind words.
The re-order process is inefficient.
The re-order process is inefficient.
Have I lost weight since the last order? No
Still proceeds to ask my current weight, height, asks my target weight and target bmi so asks for my height...whi h has not changed in about 40 years...
Then receive a message stating that the order I have placed is at odds with a mysterious "form" which supposedly contains a different dosage from the order I have placed (and paid for at this point) and that the order cannot be dispatched until this error is resolved. When I tell them I don't know which form they refer to.
THEN they send another message stating that the "form" has a date in February as my last dose, despite ordering in March...
Sort this stupidity out
April 13, 2026
Reply from Pharmulous
Thank you for your feedback.
We are sorry to hear that you found the reorder process frustrating.
Certain details, including your current BMI and target BMI, are requested with each order as part of the clinical review process as they can change over time as treatment progresses. To make this as straightforward as possible, the form includes a built-in BMI calculator, so this does not need to be calculated manually.
In your case, our team also needed to clarify the date of your last injection, as this needs to be updated when using the reorder option and had not been amended on this occasion. For patient safety, we are unable to dispatch medication until any discrepancies have been resolved.
We appreciate that this may feel repetitive, however these checks are in place to support safe and appropriate prescribing. We do value your feedback and will continue to review our processes to improve the customer experience while maintaining these important clinical safeguards.
Always have a good experience
April 10, 2026
Reply from Pharmulous
Thank you for your review. We’re so pleased to hear you always have a good experience with Pharmulous. Your feedback is greatly appreciated.
Always a very good service
April 10, 2026
Reply from Pharmulous
Thank you for your feedback.
We really appreciate your continued support. It’s great to hear you’ve consistently found our service to be of a high standard.
Best Pharmacy
Excellent service and support everytime. Prices are very competitive. Will be staying with Pharmulous.
April 13, 2026
Unprompted review
Reply from Pharmulous
Thank you for your review. We’re pleased to hear you’ve been happy with our service and support, and that you’ve found our prices competitive. It means a lot to know you’ll be staying with Pharmulous. We really appreciate your continued support.
Excellent customer service
Excellent customer service. All questions answered in a timely and professional manner.
April 1, 2026
Reply from Pharmulous
Thank you for your kind review. We’re delighted to hear that you were pleased with our customer service and that your questions were answered in a timely and professional manner. We really appreciate your support.
Reply from Pharmulous
Thank you for your kind review. We’re delighted to hear you were pleased with our service and communication. We really appreciate your support.
Reply from Pharmulous
Thank you for your kind review. We’re delighted to hear you found the process easy and the response fast. We really appreciate your support.
Reply from Pharmulous
Thank you for your kind review. We’re so pleased to hear that your delivery arrived quickly. We really appreciate your support.
very helpful
very helpful, super fast processing and delivery. Always answer and queries
April 8, 2026
Reply from Pharmulous
Thank you for your kind review. We’re so pleased to hear you’ve found our service helpful, with fast processing and delivery. It’s also great to know our team has been able to answer your queries promptly. We really appreciate your support.
MJ journey
Great company. Easy ordering and keeps you up to date. Will continue my journey with Pharmalous. I can't fault them.
April 8, 2026
Reply from Pharmulous
Thank you for your review. We’re delighted to hear you’ve found the ordering process easy and our updates helpful throughout your MJ journey. It means a lot to know you’ll be continuing with Pharmulous, and we really appreciate your support.
Good service
Ordered repeat medication- prescribed and due diligence done by the prescriber. Received medication promptly. Liz
April 8, 2026
Reply from Pharmulous
Thank you, Liz, for your kind review. We’re pleased to hear you were happy with the service and that your repeat medication was prescribed promptly, with the appropriate checks carried out by our prescriber. It’s great to know your medication arrived quickly too. We really appreciate your support.
Pharmulous are reliable
Pharmulous are reliable and always respond quickly to messages. It took a few processes to get the initial prescription approved but they are thorough in their screening. After that it has been a straightforward re ordering process and their prices are competitive.
April 1, 2026
Reply from Pharmulous
Thank you for your kind feedback. We’re glad to hear you’ve found Pharmulous reliable, responsive, and competitively priced. Our screening process is designed to be thorough to ensure safe and appropriate prescribing, so we really appreciate your patience during the initial approval stage. We’re pleased the reordering process has been straightforward since then.
only way I could get medication I…
only way I could get medication I really needed quickly! 10/10 recommend
April 7, 2026
Reply from Pharmulous
Thank you for your review. We’re so pleased to hear we could help you get the medication you needed quickly. Providing a fast, reliable service is really important to us, and your recommendation means a lot.
Reply from Pharmulous
Thank you for your kind review. We’re pleased to hear that you were happy with the quick service.
We appreciate your feedback and look forward to assisting you again.
Notifications
Usually I get notified when you have dispatched my order and then Royal Mail update with delivery day/time.
This time I received no notifications at all so missed the first attempt of Royal Mail delivering
April 7, 2026
Reply from Pharmulous
Thank you for your feedback, and we’re sorry to hear you missed the initial delivery attempt.
Our dispatch confirmation emails are sent directly by Pharmulous once your order has been shipped, and these include your tracking details, which can be used to monitor your delivery from the point of dispatch.
Notifications from Royal Mail are generated by them directly and are unfortunately outside of our control. For this reason, we always encourage customers to use the tracking link provided in our dispatch confirmation email to follow the progress of their order.
If you have any further concerns, please don’t hesitate to get in touch and we’d be happy to help.
Reply from Pharmulous
Thank you for your kind review. We’re pleased to hear that you found our service efficient and professional, with fast delivery.
We appreciate you taking the time to share your experience and look forward to supporting you again.
Very reliable service
When ordering online, I can't help but wonder how happy I will be with the service. Pharmulous have been fabulous!
Top notch service and delivery, thank you.
March 26, 2026
Reply from Pharmulous
Thank you for your kind review. We’re delighted to hear that you’ve had such a positive experience and that we’ve been able to meet your expectations.
Providing a reliable and seamless service is very important to us, so it’s great to know this has come through. We really appreciate your support.
Fantastic service
Fantastic, quick service. Delivered on time and ice pack was still frozen.
March 27, 2026
Reply from Pharmulous
Thank you for your great feedback. We’re delighted to hear that your order arrived quickly, on time, and in the correct condition.
We appreciate you taking the time to share your experience and look forward to supporting you again.
Reply from Pharmulous
Thank you for your great feedback. We’re really pleased to hear that you were happy with the service, support, and fast delivery.
We appreciate you taking the time to share your experience and look forward to helping you again.
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