Pharmulous are a great online pharmacy, who I go with for my weight loss injections, fairly priced and great communication. Orders always arrive on time and you get notified of every step. I had my ma... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Booked a consultation with Dr Mel after reaching my goal weight. She is so open and friendly and incredibly supportive and helpful with her guidance and advice. I felt very reassured after speaking wi... See more
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Have been using Pharmulous for a couple of years now, for a variety of treatments. Including one involving a face to face consultation. They are great, everyone I've encountered has been professional... See more
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Very easy to reorder my second pen from Pharmalous, straightforward but thorough consultation, love the fact I can choose day for delivery too makes it so much easier to be around for post man. Love... See more
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Company details
Written by the company
Pharmulous is a UK GP-led online pharmacy and doctor service providing safe, convenient access to clinician-reviewed treatments. Patients can complete a secure online consultation, receive medical guidance from experienced clinicians, and have approved treatments delivered discreetly to their door. Our GP-led team focuses on high standards of care, clear medical advice, and a simple, reliable service for patients across a range of health and wellbeing needs.
Our commitment to safe, GP-led care
Written by the company
- Trusted online healthcare, led by experienced clinicians
- Pharmulous is a UK GP-led online pharmacy and doctor service focused on providing safe, reliable, and convenient access to treatment. Every consultation is reviewed by qualified clinicians, ensuring treatments are prescribed responsibly and with patient safety in mind. We are committed to delivering discreet care, clear medical guidance, and a high standard of service for every patient.
- Medical care reviewed by experienced UK clinicians
- Pharmulous is a GP-led service where every consultation is carefully reviewed by qualified clinicians. Our team focuses on providing safe, responsible prescribing and clear medical advice so patients can access treatment with confidence.
- Access treatment without visiting a clinic
- Complete a secure online consultation from the comfort of your home. If treatment is appropriate, prescriptions are approved by our clinicians and delivered discreetly to your door, saving time while maintaining high standards of care.
- Confidential treatment delivered to your door
- We understand the importance of privacy when seeking healthcare. Pharmulous provides a confidential service with discreet packaging, secure consultations, and a dedicated support team committed to delivering a safe and professional experience.
Contact info
Argent House, 175 Hook Rise South, KT6 7LD, Surbiton , United Kingdom
- 02035976817
- info@pharmulous.co.uk
- pharmulous.co.uk
Your Trusted Pharmacy
4.8
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Pharmulous
Thank you for your review. We’re glad the service was clear and delivered exactly as promised. It’s great to know everything ran smoothly for you.
Very happy with my results so far
I posted on here previously awarding the company 4* simply because I’d only just received the product and not yet used it for long. The experience in acquiring the product was easy and straight forward and delivery was swift. No awkward questions or phone calls.
I’ve now been using this product for three weeks and have lost approx 4.5kg which I’m very happy with. I have found however that within a few hours of injecting my stomach feels uncomfortable, I get terrible acid reflux and just don’t want to eat and even find drinking difficult. This wears off over the next three days and by day four I feel just about ok. I have zero appetite and hunger which is great. By day 5 my appetite and hunger begin to return and by day 6 I’m positively hungry and can’t wait for breakfast but once I’ve eaten a small amount I’m satisfied. Day 7 I feel I’ve not had an injection at all and need the next one to curb my appetite and hunger again which of course I can’t do until the next day. It does make me worry about what will happen once I’ve reached my goal weight and don’t have the injections to stop me from eating. Will I be starving and pile the weight back on? Only time will tell but for now I’m just over the moon at my weight loss so far and hope it continues. Next week my dose increases so it will be interesting to see how, if at all, that affects me.
If you are wondering whether to spend the money on this I’d definitely recommend giving it a go.
March 31, 2026
Reply from Pharmulous
Thank you for taking the time to share such a detailed update on your experience. We’re delighted to hear that the ordering process was straightforward, delivery was swift, and that you’ve been pleased with your progress so far.
We also appreciate you sharing how you’ve been feeling after your injections. As everyone responds differently to treatment, it’s important that any side effects or concerns about appetite, hunger, or longer-term maintenance are reviewed properly. Please do get in touch with our clinical team if you would like support or advice around this, especially as your dose changes.
Thank you again for your thoughtful review and recommendation. We’re pleased to have supported you so far and look forward to continuing to help you on your journey.
Reply from Pharmulous
Thank you for your feedback. We’re pleased to hear that you were happy with our response times and that your delivery arrived as planned.
We appreciate you taking the time to share your experience and look forward to supporting you again.
Quick responses to emails
Quick responses to emails. Help and advice available if required.
March 24, 2026
Reply from Pharmulous
Thank you for your kind feedback. We’re pleased to hear that you found our responses prompt and that support and advice were available when needed.
We appreciate you taking the time to share your experience and look forward to assisting you again.
Reply from Pharmulous
Thank you so much for your review! We are glad to hear our delivery time has met your expectations. Here at Pharmulous we always aim to prioritise supporting our valued customers so we are very happy to know our customer service is of high standard. We hope to continue to provide you the best service.
Excellent service and prompt delivery.
March 31, 2026
Reply from Pharmulous
Great to hear we have provided you with excellent service! Thank you for taking the time to write your wonderful review. We hope our delivery and care continues to be of a 5-star standard!
Have always stayed with these providers…
Have always stayed with these providers never let me down always on time and a reasonable price
March 31, 2026
Reply from Pharmulous
Thank you for your wonderful words, and your loyalty- we really appreciate it! We are so glad to know we have been trustworthy and budget-friendly. We hope to continue to provide you with the best care.
Continue to provide a good service at a…
Continue to provide a good service at a very competitive price.
March 24, 2026
Reply from Pharmulous
Thank you for your great feedback! We are glad we have been consistently providing service up to your standards at a competitive price and we hope to continue this standard in the future! We appreciate your loyalty; if you ever need anything from us please do reach out!
The ordering process is easy and…
The ordering process is easy and choosing a delivery date is convenient
March 20, 2026
Reply from Pharmulous
Thank you for your kind feedback. We’re pleased to hear that you found the ordering process easy and the delivery date option convenient.
We appreciate you taking the time to share your experience and look forward to supporting you again.
Excellent Provider, Great Approach to Maintenance and Superb Clinicians
Today I met with Dr Amel to discuss my maintenance needs over the next 6-12 months as I am at goal weight and about to go through surgery which I have to stop Mounjaro for. Dr Amel was very personable, showed great interest in my needs, taking a holistic case by case approach rather than a blanket approach and discussed my options. She let me know about Pharmulous 12 months from last order support, which allows (if you meet qualifying BMI for this which is lower than initial medication uptake criteria) to re-order the medication if I require the support from a maintenance perspective which is great flexibility. As a user of the medication herself, she was able to offer not only medical advise but personal experience which really differentiates the service offered. Thank you for your time today, I will be in touch again post-op! I have no qualms about recommending Dr Amel and Pharmulous after being under their care 6/7 months.
March 31, 2026
Unprompted review
Reply from Pharmulous
Thank you for your detailed and thoughtful review. We’re delighted to hear that your consultation with Dr Amel was so positive and that you felt supported with a personalised, holistic approach to your maintenance plan.
It’s great to know that the flexibility around ongoing support and the ability to plan ahead has been helpful for you, especially as you prepare for surgery. We’re particularly pleased that you found the consultation both informative and reassuring.
We truly appreciate your kind words about Dr Amel and your recommendation. Wishing you all the best with your upcoming procedure, and we look forward to supporting you again when you’re ready.
Pharmulous are the best choice
Pharmulous are the best choice for weight loss treatment. They are 100% looking after your best interest whilst offering the flexibility of weight loss maintenance planning, truly understanding how key this is to every single patient on their journey. Also with great 20min consultations for advice and help make it feel much more personal and shows a high level of responsible care. I would never go anywhere else.
March 31, 2026
Unprompted review
Reply from Pharmulous
Thank you for your feedback. We’re delighted to hear that you feel supported throughout your weight loss journey and that our approach to maintenance and personalised care has made a positive difference.
It’s great to know the consultations have helped provide reassurance and guidance along the way. We truly appreciate your trust in Pharmulous and your kind recommendation.
Excellent price & service
March 20, 2026
Reply from Pharmulous
Thank you for your kind feedback. We’re delighted to hear that you were happy with both our pricing and service.
We appreciate you taking the time to share your experience and look forward to supporting you again.
Very simple process from start to…
Very simple process from start to finish, although the questionnaire doesnt always allow the flexibility of answers you might want to give, but easily sorted out in the review.
Would recommend
March 26, 2026
Reply from Pharmulous
Thank you for your feedback. We’re pleased to hear that you found the process simple from start to finish and that any limitations in the questionnaire were resolved during the clinical review.
We appreciate your suggestion, as it helps us improve, and thank you for your recommendation.
Since there has been a charged for the…
Since there has been a charged for the postage it takes up to a week before I get my pen due to work commitments I tried selecting specified day an still never got my pen . So I have to end up picking it up myself anyway. There are no updates like there was before when parcel would be posted out. I’ve also had to go down a dose but got charged for the higher dose an have messaged twice regarding refund for difference n still havnt heard back from the team!! Do better … I do want to add prior to the price hike nd postage charge I have never had a problem - however now I feel I should look elsewhere !!
March 26, 2026
Reply from Pharmulous
Thank you for your feedback, and we’re glad to hear that you were satisfied with your previous orders and service.
We’re sorry to hear about your recent experience and appreciate you bringing this to our attention. We would like to reassure you that our postal service has been upgraded to a guaranteed next day delivery service from dispatch, with the cost set at a subsidised rate to help support this level of service.
We are proud of our communication process, as patients are kept informed throughout their order journey from approval to dispatch. Once your order is shipped, you receive a confirmation email with a tracking link, allowing you to follow your delivery from the point of dispatch. Many of our patients also value the ability to select a preferred delivery date, and where orders are approved in time, we ensure they are dispatched to arrive on that chosen date.
We can confirm all your order update emails including approval and dispatch ones were sent to your registered email address successfully.
In relation to your order adjustment, any price difference is typically refunded within 5 working days, and we can see that our team has already been in contact to confirm this with you.
We’re sorry that this experience did not meet your expectations on this occasion and would be happy to support further if needed.
Excellent!
Have been using Pharmulous for a couple of years now, for a variety of treatments. Including one involving a face to face consultation. They are great, everyone I've encountered has been professional and friendly, putting me at ease. Their site is easy to use, their prices are competitive and service is quick. Highly recommend.
March 12, 2026
Reply from Pharmulous
Thank you for your wonderful review and for being with Pharmulous for the past couple of years. We’re delighted to hear that you’ve had such a positive experience across a range of treatments, including your face-to-face consultation.
It’s great to know our team has made you feel at ease and that you’ve found our service, pricing, and website easy to use. We truly appreciate your recommendation and your continued support.
Reply from Pharmulous
Thank you for your kind feedback. We’re pleased to hear that you were happy with our service and fast delivery.
We appreciate you taking the time to share your experience and look forward to supporting you again.
Excellent service
Excellent service, ordered in the morning delivered the following morning, been using for six months now and they have been faultless every time
March 18, 2026
Reply from Pharmulous
Thank you for your kind review and for being with Pharmulous for the past six months. We’re delighted to hear that you’ve consistently had a faultless experience and that your orders arrive quickly.
We truly appreciate your continued support and look forward to assisting you again.
Reply from Pharmulous
Thank you for your kind feedback. We’re pleased to hear that you’ve consistently experienced a quick and reliable service, and that any issues have been handled promptly.
We appreciate your support and look forward to assisting you again.
Impressive GP-Led Prescriber
I was very impressed with this doctor-led service. They will make a proper assessment whether they are able to prescribe to you rather than just auto rejecting everyone with any complications. They provided prompt and well informed responses to my queries. You do pay for delivery, but it is the guaranteed next day service rather than the tracked 24 most others use, so the parcel was delivered to my flat door rather than just left in the lobby.
March 24, 2026
Reply from Pharmulous
Thank you for your thoughtful feedback. We’re delighted to hear that you found our GP-led approach thorough and that you felt properly assessed and supported throughout.
It’s great to know our communication and delivery service met your expectations, particularly the added reliability of next day delivery. We really appreciate you taking the time to share your experience and your kind words.
Every month I have the same great…
Every month I have the same great service. Will never use anyone else.
March 24, 2026
Reply from Pharmulous
Thank you for your continued support and kind words. We’re delighted to hear that you consistently receive great service each month.
Your loyalty means a lot to us, and we look forward to continuing to support you.
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