I've used this company on and off for over 10 years. They are fast, reliable, cheaper than Royal Mail and easy to reach by phone. Never had a priblem with them.
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This company is no longer operational. The website says that they can't take your order online, but to phone them to place it. The phone isn't answered and it goes to answering machine. The telep... See more
We have used Pharos for several years now and virtually never have any problems. On the rare occasions that things don't go like clockwork (mostly due to customers mistakes or demands) we love the fac... See more
Company replied
My grand daughter and her partner have just purchased their first house: lovely but short on pictures. She's a teacher so I bought them a print of Elizabeth Forbes' 'School is Out' and had it fram... See more
Company replied
Company details
Information provided by various external sources
Online parcel delivery company using the world's biggest carriers at wholesale prices. Perfect for sending documents, packets and parcels from the UK to anywhere in the world. Our express service can get a document on a desk in many countries within 24 hours. For a really great economical service our standard service with one easy price to most of Europe cannot be beaten. Full tracking as standard. Friendly and helpful advice who answer the phone.
Contact info
40 George Street, PH15JL, PERTH
- 08456 478 479
- info@pharosparcel.co.uk
- pharosparcel.com
3.7
Average
154 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Always reliable
I have used Pharosparcels for several years, they are prompt on collection and reliable on delivery
April 8, 2016
Unprompted review
Reply from Pharosparcel
Thank you Wendy for your review.
Fiona
Pharos Parcel
Outstanding Pharoh Parcel!!
Very simple, easy, friendly prompt and reliable service! I cannot ever use a different service, Pharoh were outstanding!!!!
April 7, 2016
Unprompted review
Reply from Pharosparcel
Thank you Sarah, for your kind words, I hope you continue to think of us when sending your parcels
Fiona
very safe and quick service, I would recommend this company :-)
April 7, 2016
Unprompted review
Reply from Pharosparcel
Dear Nikolett,
Thank you very much for your kind words and recommendation.
With Kind Regards,
Fiona McLellan
Pharos Parcel
One of the top parcel services. I recomend anyone.
I have used Pharos for overseas and locally and I recommend them to everyone. They are very helpful on phone or live chat. Girl in the office called A.....(not going to publish her name ) she was extremely helpful.
I will recommend anyone if they need to send a parcel overseas or local.
Kay
April 7, 2016
Unprompted review
Reply from Pharosparcel
Dear Kay,
Thank you for taking the time to leave a review. It is great for the staff to know you appreciate them and we are very lucky here to have such great staff.
I hope you have a lovely weekend and again thank you for taking the time to review our parcel delivery service.
With Kind Regards,
Fiona
Excellent
I used to send two packages from Newcastle to Majorca. The service was perfect ; they picked up on time and arrived undamaged. We asked for change the collection day because we had a problem and they solved very quickly.
April 7, 2016
Unprompted review
Reply from Pharosparcel
Dear Fransisca,
Thank your very much for your kind review.
Whilst we subcontract to carriers to deliver your parcel we are delighted you contacted us as we do try to be customer friendly and love talking with our customers.
I hope you will use us again in the future for your parcel delivery to Majorca.
With Kindest Regards,
Fiona McLellan
Pharos Parcel Ltd
Good experience.
My parcels were picked up in UK by a very polite, friendly and helpful driver, on time as well. The delivery to Portugal was amazing as the delivery address is quite difficult to locate due to its remoteness, the parcels were delivered on time. Easy to track online. In all a really good experience. Many thanks.
April 7, 2016
Unprompted review
Reply from Pharosparcel
Dear Mr/Mrs Harrison.
Thank you for your review.
We used UPS to collect and deliver your parcel to Portugal and yes their drivers tend to be very professional.
I am glad you had a good experience.
With Kind Regards,
Fiona McLellan
Pharos Parcel Ltd
Good prices
They have a very competitive prices to send parcels abroad or nationwide but unfortunately they still don't cover certain areas for example the south of Spain, but very good in general
April 7, 2016
Unprompted review
Reply from Pharosparcel
Dear Douglas,
Thank you very much for your review.
We cover all of Spain including the Balerarics the only place we have to give you a different quote for is the Canary Islands which because it is in the Atlantic parcels have to go by air rather than road.
Was it the Canaries you were wanting to send to?
Fiona
Pharos Parcel Ltd
Reply from Pharosparcel
Thank you for your review Claudia,
We're really happy that you are really happy!
Fiona
Fast, efficient and very affordable
I used Pharosparcel to ship boxes from London to Italy. They were by far the cheapest option available (ca. 25GBP per box of 30kg). The shipment is performed by UPS and 5 days later (3 business days) the packages were there.
I definitely recommend Pharosparcel and have actually already done so with my friends
April 7, 2016
Unprompted review
Reply from Pharosparcel
Dear Edoardo,
Thank you for your review and thank you so much for recommending us to your friends.
We really appreciate it.
Fiona
Pharos Parcel Ltd
Reply from Pharosparcel
Dear Elena,
Thank you for your kind words.
We do try to give the best service we can.
Fiona
Pharos Parcel Ltd
Great Service
Collected my parcels when they said they would and delivered them ahead of time. What more can you ask?
April 6, 2016
Unprompted review
Reply from Pharosparcel
Dear Ms Ford,
Thank you for your review.
Delighted your liked our service.
With Warm Regards,
Fiona
Delivery of framed picture to grand daughter
My grand daughter and her partner have just purchased their first house: lovely but short on pictures. She's a teacher so I bought them a print of Elizabeth Forbes' 'School is Out' and had it framed. I contacted Pharos on line, printed out the delivery slip and wrapped the picture. It was collected the next day and, the day following, delivered intact to my grand daughter's house, 284 miles distant from our home in Cornwall. Terrific.
April 6, 2016
Unprompted review
Reply from Pharosparcel
Dear Ellison,
I am delighted you enjoyed using our service.
We try to make parcel delivery quick, cheap and eas, we are always at the end of the phone if you every have any queries.
Fiona
Pharoparcel awesome
It was easy to navigate the web page and place my order. I sent an e-mail re the possibility of dropping off the parcel my email was promptly responded to with a map of 3 places where my parcel could be dropped off at. The parcel arrived in Portugal in under a week, before I returned. Would definitely recommend this service.
April 6, 2016
Unprompted review
Reply from Pharosparcel
Dear Beatrice,
Thank you very much for your kind review.
Please do pass our details around to your friends we really appreciate recommendations.
With Kindest Regards,
Fiona
Pharos Parcel
First class
First class service for very competitive prices, will use again.
April 6, 2016
Unprompted review
Reply from Pharosparcel
Thank you Kimj,
We have built our business on recommendations so please keep us in your favourites box!
With Kindest Regards,
Fiona
Reply from Pharosparcel
It's a pleasure Daniel, thank your for taking the time to leave a review.
Fiona
Pharos Parcel
Reply from Pharosparcel
Thank you David.
Glad you are happy.
Fiona
MY PARCEL
EVERYTHING DELIVERING PARCEL WAS GREAT , TRACKING PARCEL COULD HAVE BEEN MORE UPTO DATE / ACCURATE
April 6, 2016
Unprompted review
Reply from Pharosparcel
Hi Nick,
Thank you for taking the time to do a review on our services.
It's a weird one our tracking should talk in live time to UPS but sometimes there is an issue with it we are upgrading the website and hoping to resolve this issue.
Anytime you need information thoough please dont hesitate to phone us as we can contact the preferred desk and get you the most up to date tracking on your parcel for you.
With Kindest Regards,
Fiona McLellan
Pharos Parcel Ltd
Excellent Pharos delivery service
Brilliant professional service, would definitely use them again. Collected from home in uk and delivered to spain within 5 days, very reasonably priced.
April 6, 2016
Unprompted review
Reply from Pharosparcel
Thank you Debbie,
It is a great service to Spain and a lot of people recommend us to others to use it.
Fiona
Pharos Parcel Ltd
great service
had my doubts about a parcel being delivered in 4 days from dundee to south of italy but it was ! delighted and a great price as well.thanks again
April 6, 2016
Unprompted review
Reply from Pharosparcel
Dear Antonio,
Thank you very much for taking the time to leave us a lovely review.
Did you know we have a drop in parcel shop in George Street, Perth where you can buy boxes, bubble wrap and we can even wrap your parcels for you?
Do drop in next time you are sending a parcel.
Fiona
Pharos Parcel Ltd
Excellent company!
I bought my parcels to be delivered in Spain and they only took 3 days! Amazing, great service! I will use it again.
April 6, 2016
Unprompted review
Reply from Pharosparcel
That's great Maria,
Thank you so much for taking the time to leave a review.
With Kindest Regards,
Fiona
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