I've used this company on and off for over 10 years. They are fast, reliable, cheaper than Royal Mail and easy to reach by phone. Never had a priblem with them.
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This company is no longer operational. The website says that they can't take your order online, but to phone them to place it. The phone isn't answered and it goes to answering machine. The telep... See more
We have used Pharos for several years now and virtually never have any problems. On the rare occasions that things don't go like clockwork (mostly due to customers mistakes or demands) we love the fac... See more
Company replied
My grand daughter and her partner have just purchased their first house: lovely but short on pictures. She's a teacher so I bought them a print of Elizabeth Forbes' 'School is Out' and had it fram... See more
Company replied
Company details
Information provided by various external sources
Online parcel delivery company using the world's biggest carriers at wholesale prices. Perfect for sending documents, packets and parcels from the UK to anywhere in the world. Our express service can get a document on a desk in many countries within 24 hours. For a really great economical service our standard service with one easy price to most of Europe cannot be beaten. Full tracking as standard. Friendly and helpful advice who answer the phone.
Contact info
40 George Street, PH15JL, PERTH
- 08456 478 479
- info@pharosparcel.co.uk
- pharosparcel.com
3.7
Average
154 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Terrific Customer Service
I sent a parcel to Venice Italy. Found this company on Martins Money website and they are great. Nothing is too much trouble for them and the value for money is excellent. I shall be telling everyone that listens to use this company. Thank You Pharosparcels. 5 stars... A special Thank You to Jet for going that extra mile for me.
January 16, 2013
Unprompted review
Pharos Parcels provide a prompt & efficient service!
I wanted to bring some household items back from the UK over Christmas and Pharos Parcels had been recommended by a friend who also lives in Mallorca. I wrapped the items and completed the collection and delivery details on line on 3rd January, then left for the airport. By the time we had got back home to Mallorca a few hours later my Mum called to say the packages had already been collected! All 3 packages arrived just 3 working days later on 8th January, even though I had not opted for the rapid service. I will definately be using Pharos Parcels again and next time I am in the UK I can take advantage of the cheap shopping knowing that my purchases can be shipped back for less than the cost of booking an extra suitcase on the flight.
January 9, 2013
Unprompted review
Wonderful service - *exactly* as advertised
Delighted with both the service and excellent value for money offered by Pharos parcels. We live in a remote inland area of Spain and they delivered a large box door to door, well within the time specified and working around a Spanish Bank Holiday. The online forms were very clear and easy to fill in, and the whole process totally straightforward. I would happily recommend them to anyone wanting to send a parcel to Spain - incredible value for money too. It's very nice to be able to praise good service these days, and Pharos absolutely provided it.
May 3, 2012
Unprompted review
Superb service!
I have used this company 4 times to send parcels to Spain. The service has been excellent and I have recommended Pharosparcel to friends and neighbours.
February 21, 2012
Unprompted review
Fast, reliable service
I used this company to send a large box of goodies to my son in Ibiza. I was amazed by the speed of delivery, having previously used Royal Mail, which takes over six weeks to deliver to Ibiza.
With Pharosparcel the booking process was simplicity itself. The box was collected the next day and was delivered to his home five days later, as promised. Brilliant.
I will definitely be using this company again, and would recommend it to everyone.
Thank you so much.
December 23, 2011
Unprompted review
They charged me three times for one parcel!!!
I give one star to this company because I cant write a review with no stars.
Yesterday I did the online process to send a parcel and I received a message saying "your payment could not be processed", I tried again and the same... Finally I paid with another card.
Today I found out that they charged me three times!!!
I can't recommend this company to anyone!...
I used this company for their good prices and I finished paying 75 pounds for just one parcel...
October 17, 2011
Unprompted review
Reliable + Fast
A great courier delivery service! I used to send my uni books home for summer. Arrived on time with no damage. Recommend to anyone wanting to use a alternative to royal mail.
June 14, 2011
Unprompted review
Excellent, Reliable Company
I would just like to take this opportunity to thank everyone at
pharosparcel.com for my recent parcel delivery. From booking stage
online, to parcel delivery today, everything arrived in perfect
condition and on time.
Wish the same could be said for parcel2go.com. After waiting close to a
month for a parcel to be picked up I gave up! As the item was a xmas
present for Xmas they left me with nothing to open on Xmas day, no
apologies or nothing.
I cancelled and rebooked with pharosparcel. Next day it was picked up as
scheduled.
I will be recommending your services both to my friends and people
online and will be sure to send more disgruntled customers your way.
Many thanks once again and I wish the whole team at pharos parcel a
happy new year. You have made me extremely happy today!
January 5, 2011
Unprompted review
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