Philip Bannister &Co Reviews 

185
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally professional, friendly, and helpful, often going above and beyond to support them through complex processes. Many people highlight the excellent service received, noting that communication was clear, regular, and informative, ensuring they were always kept updated. The overall process is frequently described as smooth and efficient, with customers appreciating how the team navigates complex situations and makes stressful experiences much easier. Reviewers often felt well-supported and guided, leading to successful outcomes and a highly recommended service.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as exceptional, helpful, and... See more

Customer service

People report positive experiences with customer service, highlighting the staff's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience of selling and buying a property was turning into a nightmare for various reasons and the end seemed to get further and further away. Our saving grace was Bannisters estate agents Ello... See more

Company replied

Rated 5 out of 5 stars

We have just bought our very first home with the help of Philip Bannister & Co, and we honestly could not have asked for a better experience. From start to finish the process was smooth, and everyone... See more

Company replied

Rated 5 out of 5 stars

This is not the first time I have used the services of Philip Bannister & Co and I must admit the service is nothing less than perfect. This time like last I was assigned Jennie whom kept me updated... See more

Rated 5 out of 5 stars

The finest estate agent in East Yorkshire. A truly exceptional professional service from start to finish. Nicola , Natasha and Leah supported throughout and ultimately made the move happen. Thankyo... See more


Company details

  1. Real Estate Agency
  2. Real Estate Rental Agency

Information provided by various external sources

Philip Bannister is an Estate Agency and are committed to dealing with vendors and landlords as 'people', not just by numbers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

185 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(185)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Couldn’t have asked for a better team…

Couldn’t have asked for a better team in hessle , we had a few complications to say the least but always patient and always there for help and advice would highly recommend. Can’t thankyou enough

November 1, 2024
Unprompted review
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Reply from Philip Bannister &Co

Thanks Sue, take care.

Rated 5 out of 5 stars

The purchasing of my property has been…

The purchasing of my property has been very difficult but I have received great support from Jennie and all the team at Banister’s and thank so much.

November 1, 2024
Unprompted review
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Reply from Philip Bannister &Co

Thank you Roy, Jennie certainly is fantastic at her job!

Rated 5 out of 5 stars

We used Bannisters Hessle branch for…

We used Bannisters Hessle branch for the sale of our buy to let property. All the staff are very friendly and professional and handled the sale perfectly.

I would not hesitate to use them
In the future and recommend them to anyone who wants to buy or sell a house

Thanks for all your help.

September 24, 2024
Unprompted review
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Reply from Philip Bannister &Co

Thanks Alistair, a pleasure to deal with you.

Rated 5 out of 5 stars

First Time Buyer Purchase

Jennie was fantastic from start to finish in our buying process.

We was first time buyers so she made sure we knew what was happening with the process every step.

Definitely recommend Bannisters as an estate agent 🙂

August 1, 2024
Unprompted review
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Reply from Philip Bannister &Co

Thank you for the kind words, Emily. All the best :)

Rated 5 out of 5 stars

Very professional and supportive service

We can't thanks Jennie enough for the support and reassurance she gave us throughout the process. Philip Bannisters were not even our Estate Agent but gave us way more support than our own. Jennie kept in touch regularly and made sure she was aware of the whole chain. She pushed things when we came to a standstill, when even our solicitor seemed to have given up. We would definitely use Philip Bannister if buying/selling again and highly recommend.

July 25, 2024
Unprompted review
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Reply from Philip Bannister &Co

Hi Vicky, thank you for the lovely comments. Jennie is fab! :)

Rated 5 out of 5 stars

Great team effort in getting our sale…

Great team effort in getting our sale over the line. Sue in particular was incredible and without her input I am certain we would not have completed due to lack of communication with other parties.

Thankyou all at Bannister and Co would recommend to anyone

July 26, 2024
Unprompted review
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Reply from Philip Bannister &Co

Thank you Kayleigh, was a pleasure to assist you :)

Rated 5 out of 5 stars

Extremely helpful team

Jennie was amazing!
We were looked after from start to finish and always had reassurance from the team especially Jennie when we needed it! Being first time buyers is so daunting but we were helped every step of the way

June 28, 2024
Unprompted review
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Reply from Philip Bannister &Co

Thanks, Becca :)

Rated 5 out of 5 stars

Everyone in the Bannisters office were…

Everyone in the Bannisters office were professional, friendly, quick to respond and, most importantly, got the job done. We want to thank them for selling our house in a difficult market and helping us through the whole process. We wish them all the best for the future. Steve and Angela.

May 30, 2024
Unprompted review
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Reply from Philip Bannister &Co

Hi both, we really appreciate the feedback :)

Rated 5 out of 5 stars

Sue and the team at Philip Bannister …

Sue and the team at Philip Bannister provided an excellent service from start to finish. Sue has been amazing from getting viewings to securing a sale plus all the ongoing support through the process to completion. Sue and the team worked closely with me to ensure a positive outcome and I highly recommend Philip Bannister & Co. to any seller or buyers. EXCELLENT SERVICE well done.

June 4, 2024
Unprompted review
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Reply from Philip Bannister &Co

Hi Mr Cammack, thank you for the wonderful feedback. Take care.

Rated 5 out of 5 stars

Long distance selling

Working from long distance to sell the house. Very helpful phone calls and emails along the way so I didn't have to come back to Hull. Full confidence in the team and particularly Jennie who kept me informed at every stage.

May 24, 2024
Unprompted review
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Reply from Philip Bannister &Co

Thanks Elizabeth :)

Rated 5 out of 5 stars

Excellent

Dealt with Sue when selling my bungalow. Efficient service, done all viewings and kept us up to date with everything. Would recommend 100%

May 11, 2024
Unprompted review
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Reply from Philip Bannister &Co

Thank you, John.

Rated 5 out of 5 stars

We have just had a valuation on our…

We have just had a valuation on our house, Alex Bannister came and valued our home. A nicer well spoken individual who conducted himself so professionally, you would not meet anywhere nowadays. Well spoken and so informative, it was an absolute pleasure to meet, a credit to his parents, they must be very proud of him. I would have no hesitation to recommend Bannisters Estate Agents to any of my friends or family.

March 1, 2024
Unprompted review
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Reply from Philip Bannister &Co

Thank you Mr Edmonds, lovely words.

Rated 5 out of 5 stars

Excellent service

I can highly recommend Philip Bannisters to sell a property. They have recently sold my mothers bungalow - I have been impressed by their professionalism, knowledge and excellent communication. I was very pleased that the bungalow sold very quickly. Sue has at all times been highly efficient, supportive and kept me regularly updated on progress. In our opinion the sale couldn't have gone more smoothly. My many thanks to Sue and her team.

February 5, 2024
Unprompted review
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Reply from Philip Bannister &Co

That's so kind of you, thanks.

Rated 5 out of 5 stars

I have been dealing with Jennie and Sue…

I have been dealing with Jennie and Sue for a few months now. I have found them to be very helpful and efficient. They kept me informed along the way. Arranged viewings and nothing was too much trouble. I can certainly recommend this estate agents.

January 29, 2024
Unprompted review
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Reply from Philip Bannister &Co

Thank you!!

Rated 5 out of 5 stars

Professional and helpful

From start to finish, everyone was brilliant, from the initial valuation by Alex to Sue who was there for me on completion day. I was kept updated at every stage by Jennie, who was an absolute superstar, and must now be so relieved that she doesn't have to call me every week!
Thank you for all your help and support. I will definitely use Bannisters again if I decide to move.

January 29, 2024
Unprompted review
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Reply from Philip Bannister &Co

Thank you Alison, all the best :)

Rated 5 out of 5 stars

Simply the Best

I have been dealing with Philip Bannister's Hessle office for the past 8 years with both rental properties and the sale of property. I cannot praise them highly enough.
They are all extremely professional and efficient but more than that they are kind, helpful and always have time to answer any questions.
Zoe was so helpful with all my tenants,the easy ones and the difficult ones. Alex is great and his photography skills are just brilliant. Sue is a 'tour de force'! She liaises so well between buyers, solicitors and vendors - a real star!
So lovely to deal with a family firm that really cares about their clients and works so hard to please all their clients.
I will miss you guys so much but a massive Thank You to you All for everything you have done on my behalf. Yvonne

January 11, 2024
Unprompted review
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Reply from Philip Bannister &Co

What fantastic feedback, as always an absolute pleasure to work alongside you Mrs Welton. Hope to see you very soon :)

Rated 5 out of 5 stars

We have previously used Bannisters…

We have previously used Bannisters, absolutely brilliant service from Sue. She goes above and beyond her call of duty, kept me and my buyer informed at all times, did sales chasing, worth every penny, highly recommended their service.

November 17, 2023
Unprompted review
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Reply from Philip Bannister &Co

Thanks Rachel.

Rated 5 out of 5 stars

Staff at hessle branch are exceptional…

Staff at hessle branch are exceptional at there jobs and very professional and friendly when dealing with any situation that arises during the process.Would recommend to any buyers / sellers .

December 15, 2023
Unprompted review
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Reply from Philip Bannister &Co

Thanks :)

Rated 5 out of 5 stars

Thank you Jennie & Sue

Great communication from Jennie and Sue, nothing was ever a hassle. So pleasant whenever I spoke with them and made the whole process of going through my first mortgage a pleasure. Thank you so much, you’re both great at what you do!

November 29, 2023
Unprompted review
Philip Bannister &Co logo

Reply from Philip Bannister &Co

We certainly agree, Jennie and Sue are an incredible team!!

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