Philip Bannister &Co Reviews 

185
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally professional, friendly, and helpful, often going above and beyond to support them through complex processes. Many people highlight the excellent service received, noting that communication was clear, regular, and informative, ensuring they were always kept updated. The overall process is frequently described as smooth and efficient, with customers appreciating how the team navigates complex situations and makes stressful experiences much easier. Reviewers often felt well-supported and guided, leading to successful outcomes and a highly recommended service.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as exceptional, helpful, and... See more

Customer service

People report positive experiences with customer service, highlighting the staff's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience of selling and buying a property was turning into a nightmare for various reasons and the end seemed to get further and further away. Our saving grace was Bannisters estate agents Ello... See more

Company replied

Rated 5 out of 5 stars

We have just bought our very first home with the help of Philip Bannister & Co, and we honestly could not have asked for a better experience. From start to finish the process was smooth, and everyone... See more

Company replied

Rated 5 out of 5 stars

This is not the first time I have used the services of Philip Bannister & Co and I must admit the service is nothing less than perfect. This time like last I was assigned Jennie whom kept me updated... See more

Rated 5 out of 5 stars

The finest estate agent in East Yorkshire. A truly exceptional professional service from start to finish. Nicola , Natasha and Leah supported throughout and ultimately made the move happen. Thankyo... See more


Company details

  1. Real Estate Agency
  2. Real Estate Rental Agency

Information provided by various external sources

Philip Bannister is an Estate Agency and are committed to dealing with vendors and landlords as 'people', not just by numbers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

185 reviews

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No recent history of asking for reviews

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4.8

All reviews

(185)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

I have bought and sold several over the years. The service we received from the team at Bannisters was the best I have experienced. Everything from the initial meeting, the marketing and promotion and the advice was spot on. I would particularly like to thank Charlotte who's advice and guidance in completing a difficult sale was invaluable.

December 2, 2023
Unprompted review
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Reply from Philip Bannister &Co

Thanks, we're so pleased you had a great experience!

Rated 5 out of 5 stars

Very supportive agents

Bannisters were very supportive keeping us well informed throughout our sale all the way to completion and beyond. the photos taken by Alex were excellent.
Jennie always made sure she returned our calls,
we were not just ignored after our offer was accepted like some agents, she established the length, strength and validity of the house chain, she then kept our sale on track over the following weeks, she was also supportive to our buyer with advice and guidance.

September 11, 2023
Unprompted review
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Reply from Philip Bannister &Co

Thanks Mr Logan, a pleasure to deal with you!

Rated 5 out of 5 stars

We have just purchased our bungalow…

We have just purchased our bungalow through Phillip Bannisters and can't praise them enough for all of their dedication to us as purchasers,Sue was especially helpful and kept us updated regularly.

September 8, 2023
Unprompted review
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Reply from Philip Bannister &Co

Thanks Mr Stubbs!

Rated 5 out of 5 stars

Outstanding service

We purchased our ideal bungalow through Philip Bannister Hessle and I would like to praise the outstanding service we received from the staff and especially Sue McAuley. We were given very little information from our own estate agent and solicitor but Sue was able to keep us informed at all times and resolve situations that were out of our control and offered reassurance that she would do her best to get the answers that we required ( which she did). We cannot thank her enough. We would highly recommend Sue and her team.

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

Sue was the best and most helpful agent we have ever dealt with

Sue was more than helpful through the whole process of our purchase of the bungalow, she kept in touch with all parties involved and kept us fully informed on a regular basis. Sue was the most helpful agent we have ever dealt with and we would highly recommend bannisters to buy or purchase a property.
Thankyou Sue for all your help.

August 11, 2023
Unprompted review
Rated 5 out of 5 stars

Great service and helpful throughout

Jennie dealt with my purchase of a house throughout.
She was very lovely, polite and helpful throughout the whole process which was fantastic for me being a first time buyer.
I would definitely use this company again as they made the process as streamlined as possible and were always happy to help.

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

Bannisters were fantastic!

Bannisters were fantastic!
Jennie dealt with my house sale from start to finish & I found her extremely supportive, professional & reassuring throughout. Completely put my mind at ease & made a very stressful time much more manageable.
Would definitely use this company in the future.
Thank you so much Jennie.

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

100% recommend

Jenny and the team was great from start to finish, always trying her best to get answers and keeping you fully updated through the move. Would 100% recommend!

June 14, 2023
Unprompted review
Rated 5 out of 5 stars

Would highly recommend.

We mainly dealt with Jennie from the team. She always made everything so clear and straightforward and when she wasn’t in the office her colleagues also dealt with all our queries thoroughly and promptly. Everyone was so friendly and efficient. We are not expecting to move again anytime soon but if we do then Philip Bannister will be on the top of our list of estate agents. Highly recommended.

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

Detailed Attention to our Search

We recently bought a house through Philip Bannister. Jennie from Philip Bannister had made a genuine effort to understand our circumstance and stayed in touch regularly during our search. We lost the house we wanted but a month later it came back on the market and Jennie rang us immediately. Her diligent attention to detail and her relationship with us and our search meant we didn't miss the opportunity to get our dream house. We're hugely grateful to Jennie and a massive thank you to everyone at Philip Bannister for such care and attention. And I haven't even mentioned the 'welcome to your new home' pack they gave us. Amazing!

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

We have very recently sold a property through Philip Bannister & Co and I would just like to say a big thank you to all the staff involved but especially to Sue and Jennie. The property was marketed and sold within a couple of weeks and from that point Jennie kept us regularly updated ( as well as chasing up the solicitors ). Nothing seemed to he too much trouble ! We would not hesitate to recommend Philip Bannister & Co.

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

From start to finish I could not fault…

From start to finish I could not fault their professionalism in every aspect.We were well advertised, informed and the team were pushing for others to progress in the push to finalize contracts.
Excellent.

April 28, 2023
Unprompted review
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Reply from Philip Bannister &Co

Thanks for the kind words Paul :)

Rated 5 out of 5 stars

The best estate agent

We were over the moon shortly after viewing the property and our offer was accepted.Little did we know our dreams were about to be shuttered thanks to the mini budget and our mortgage advisor!!!Credit to Sue,she's on another level when it comes to her work ethics.she went way and beyond to make sure we got our dream home,and also for the other members of Bannister we are very grateful.

January 25, 2023
Unprompted review
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Reply from Philip Bannister &Co

Thank you so much Yvonne 😊

Rated 5 out of 5 stars

Fantastic,Sue and the team have sold 6…

Fantastic,Sue and the team have sold 6 properties for us with the year. Sue has great tenacity and keeps a breast of chasing solicitors, buyers etc👍

February 27, 2023
Unprompted review
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Reply from Philip Bannister &Co

Always a pleasure Steve.

Rated 5 out of 5 stars

What an amazing estate agents!

What an amazing estate agents. Jennie was absolutely amazing, she explained everything throughout. Would 100% recommend.

February 3, 2023
Unprompted review
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Reply from Philip Bannister &Co

Thank you luke 👍🏼

Rated 5 out of 5 stars

Amazing service!!

We purchased our house through Philip Bannister Hessle and Sue couldn’t have been more helpful. We struggled with our own estate agents but Sue chased everything up and gave us advice. Would definitely recommend anyone to this branch.

January 20, 2023
Unprompted review
Rated 5 out of 5 stars

I would like to Thank-you Philip…

I would like to Thank-you Philip Bannister & Co company and SUE! She helped to purchase my dream house. Very very professional lady and so heart women helping me step by step and update me with everything! I will defiantly recommend you to everyone i know and if I ever wanted to buy house i will only return to you! Thank-you so much!

January 6, 2023
Unprompted review

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