Philip Kingsley Customer Service is abysmal with operators treating you with contempt. I have been trying to get a refund for products that do not work for my hair and all I get is delays and more del... See more
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See what reviewers are saying
I purchased the Philip KIngsley Body Building shampoo and conditioner because it claimed to "pack volume and bounce into fine or limp hair". The products did no such thing - they made my hair soft an... See more
Absolutely awful customer experience! Seems to take 4-5 working days just for an email reply. On top of all of that after being promised next day delivery I am still waiting for my order after 2 we... See more
An example of customer satisfaction. Firstly I'm surprised there are only three reviews thus far, however this looks to be the appropriate site. I ordered a Lorna Luxe campaign set (hair product... See more
Company details
Written by the company
Here at Philip Kingsley, we're proud to have curated a unique triple offering of Trichological clinics, prescribed subscription treatments and ready-to-buy hair care products. All three of these are backed by decades of expertise and advice, housed in our extensive guide to hair loss, thinning and other hair concerns. As the science of hair care evolves, so do we. Our selection ranges from cult favourites such as Elasticizer - the bestselling deep-conditioning treatment - to more recent innovations, including our new Density range that helps slow hair loss and treatment subscriptions for male pattern hair loss. Many of our products are vegan-friendly, and avoid unnatural ingredients like parabens and sulphates wherever possible. We never test on animals, we're C02 negative and we're striving towards a planet-friendly bio-plastic future with our packaging. With free delivery & samples with every order, its never been a better time to discover your new favourite hair care brand.
Contact info
Green Street 54, W1K 6RU, London, United Kingdom
- 0207 237 7100
- retail@Philipkingsleyproducts.com
- philipkingsley.co.uk
2.5
Poor
42 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 2 weeks
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Can't get enough of elasticiser!
January 28, 2021
Unprompted review
One of the worst distributors in…
One of the worst distributors in Russia. It does not develop a retail network in Russia, but refuses to work for customers who have boutiques in their region and want to sell philip kingsley. I do not recommend contacting Geocosmed in Russia. Their working policy is not aimed at development, but at personal enrichment and degradation of brand development in Russia. Instead of opening new stores and doing good advertising for the philip kingsley brand, distributor geocosmed focused all sales only on its company through its affiliated sites. I hope that the management of Philip Kingsley will take note of this review and the distribution policy in Russia will change for the better, but so far it is only 1 star.
February 21, 2020
Unprompted review
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