Phillips George Estate Agents Reviews 119

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Dealt with claire whom was awesome and helped me throughout the process. Guided me step by step and her team also contributed without any delays. Daniel aswell when claire was away. Awesome very... See more

Rated 5 out of 5 stars

We were the buyers (not the seller’s clients), but honestly Samantha was fantastic throughout the whole process. She kept us in the loop more than our mortgage adviser + solicitors, always making... See more

Company replied

Rated 5 out of 5 stars

We had ten months of excellent service from Phillips George. The whole team was excellent and completely dedicated to our successful sale. They worked with professionalism and expertise at all times,... See more

Company replied

Rated 5 out of 5 stars

The fact that we have used Phillips George twice in 2 years speaks volumes. The recent sale of our property was trying to say the least but Clare’s determination to get over the line was excellent. He... See more

Company replied

Company details

  1. Real Estate Agents

Information provided by various external sources

Phillips George Estate Agents is one of the leading independent estate and letting agents in Leicestershire, having built our reputation based on experience, knowledge and excellent customer service. We have combined this approach with the use of the latest technology to ensure our clients receive the best advice along with the most modern forms of advertising. Our ethos delivers speed, best price and the right applicants, whether you are selling or renting your home. If you are buying or selling a property, or you are a landlord looking for new tenants, investment advice or reliable property management, Phillips George provides expert results and prompt service from our highly regarded property professionals. Visit our contact page or call 0116 216 8178 today to speak with a member of the Phillips George team.


Contact info

4.9

Excellent

TrustScore 5 out of 5

119 reviews

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Rated 5 out of 5 stars

I cannot fault them

I cannot fault them. This is definitely the best estate agents that i have worked with. Thank you for all your help

November 17, 2023
Unprompted review
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Reply from Phillips George Estate Agents

Hi Rene. Its been a pleasure working with you too. Thanks for being such a great tenant and all the best for the future.

Rated 1 out of 5 stars

Hai my name hazai

Hai my name hazai
Last week booking view appointment for this week today Thursday 17:15 no 12 Stonehaven Road Leicester today morning ring me Phillips George letting agent confirm for view property today I’m say yes
Confirm I’m coming 17:15
15 minutes before agent ring me that property gone
I’m say that not fair I’m say first view the property Avery body then take application form then decide who gonna suitable person, I’m take unpaid holiday today waste my money waste my day waste my time
Please don’t do same like other people
It’s no good
Thanks

August 10, 2023
Unprompted review
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Reply from Phillips George Estate Agents

Hi Hazai. Thanks for taking the time to leave a review. We called you to confirm the appointment on the morning of the viewing. At this stage the property was still available. Subsequently, someone who had viewed the property previously called to reserve the property. The landlord accepted their offer. We called you straight away to cancel the viewing, a full an hour and 15 minutes before your viewing was due to take place. We also sent an email and text message to ensure you received the message that the viewing had been cancelled. Naturally I understand your frustration at missing out, but unfortunately the rental market is incredibly competitive at the moment and landlords are entitled to choose the tenant they want, when they want. The alternative would have been to show you a property that had already been reserved, which wouldn't make any sense. However, if we can help you find another property then we will of course be happy to do so. In the meantime, all the very best with your search.

Rated 5 out of 5 stars

I highly recommend Phillips and George…

I highly recommend Phillips and George Estate Agents.
They say one of the most stressful things in life is buying or selling a house and from my first experience I can confirm this. However this time round it was greatly improved with the help and support from Phillips and George. They were attentive with excellent advice from day one. They continued with efficiency and profession throughout the process and I had a very pleasant experience.

June 16, 2023
Unprompted review
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Reply from Phillips George Estate Agents

Hi Alex. Thanks for taking the time to write your review. It was a pleasure helping you move and i'm so pleased that this time round was a much better experience for you! Thank you again for your business and we all hope you are very happy in your new home!

Rated 5 out of 5 stars

Fantastic service kept informed every…

Fantastic service kept informed every step of the way can’t fault them at all would definitely use again very friendly

July 7, 2023
Unprompted review
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Reply from Phillips George Estate Agents

Hi Julia. Thanks for taking the time to write a review for us. It was a pleasure helping you sell the property. If we can ever be of assistance in the future then don't hesitate to get in touch.

Rated 5 out of 5 stars

Everyone at Phillips George went above…

Everyone at Phillips George went above and beyond to help. Nothing was too much trouble. Clare and Sam kept me informed every step of the way. Would highly recommend.

June 16, 2023
Unprompted review
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Reply from Phillips George Estate Agents

Hi Sam. Thanks so much for your kind review. It was a pleasure helping you to move. You've got a lovely home and i hope you are happy there for many years to come!

Rated 5 out of 5 stars

If we could give 10 stars we would!!

If we could give 10 stars we would!!
Dan,clare and all the staff we dealt with were top class,they helped us through the painful process of selling our dads house and always kept us informed and responded promptly throughout with any queries we had-big or small.I speak on behalf of my brother and sister when I say a big Thankyou to you all at Phillips George.

December 1, 2022
Unprompted review
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Reply from Phillips George Estate Agents

Hi Donna. Thanks so much for taking he time to write a review. These things can be stressful so i'm glad we were on hand to help. Thank you again for your business and if you ever need us again we'll always be on hand to help.

Rated 5 out of 5 stars

We brought our house from a seller who…

We brought our house from a seller who used Philips George. I was really pleased as a buyer, with their communication and support they offered. I would definitely recommend them to anyone

May 19, 2023
Unprompted review
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Reply from Phillips George Estate Agents

Hi Steve. Thank you for taking the time to write a review. It was a pleasure helping you buy your first home! We hope you are very happy in your new home for many years to come.

Rated 5 out of 5 stars

Phillips George Estate Agents

Claire and the complete team at Phillips George really work to get your property sold, we have sold two property's through them and I can say hand on heart they are true professionals,
nothing is flowered up you just get told how it is, and with selling houses that's what needs to happen, from the first meeting with Claire to final completion the team are doing their best for you.
Easily the best estate agents in Leicester.

May 5, 2023
Unprompted review
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Reply from Phillips George Estate Agents

Hi Ronnie. What a lovely review, thank you. You guys were great to deal with. We had ups and downs but we always made the best of it. Loved working with you! If you need us in the future you know where we are.

Rated 5 out of 5 stars

The quality of Care

Following the death of our mother, We were advised to contact the Sales and Lettings company
Phillips George.

They came straight to the house when we asked them to, took great detail of the building, contents and outside area, including the general location. and provided some awesome advice.
In the meantime, my sister had seeked advice from another estate agents, and we had been provided with their brief quote.

As a direct result of the Phillips George advice, My brother and I carried out some simple work in and outside the building, as a direct result, the house went up for sale and we finally were offered and accepted some £30,000 more than our sister's quote., this also being in the face of this latest falling house prices.

The house is now the property of a lovely young couple and child. We wish them as much fun, love and freedom which we also received.

I have to try to let you understand the high quality of not only the advice, the work carried out by Phillips George, but the freedom to talk as and when we needed to, I pinpoint all staff, but the main point of that contact was Samantha Vannuil.

She kept a totally positive and clear line of information coming through to us and the young couple, and I have to take my hat off for the absolute professionalism that was provided.

Thank you Sam and the team.
We will be visiting you soon for a little personal thanks

Kind Regards
Robin and Yvonne Green

February 10, 2023
Unprompted review
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Reply from Phillips George Estate Agents

Hi both. Thank you for taking the time to do a review for us. I'll certainly pass your feedback on to Sam, she will be pleased. It's nice to get a positive outcome for our clients and i'm glad you were able to achieve this through using our services. Thank you again for your business and all the best for the future.

Rated 5 out of 5 stars

Selling through Phillips George Estate…

Selling through Phillips George Estate Agents was the best decision we made! From the first phone call to the last, Arjan, Clare and the team were always on hand to help us sell our home and reach completion. The team are very friendly, experienced and knowledgeable. Clare would not give up chasing all parties in the chain to get to completion, going above and beyond what any estate agent would normally. I can't thank them enough for making our experience so much better than it could have been. If you are looking to sell your home, look no further and contact Phillips George!

November 25, 2022
Unprompted review
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Reply from Phillips George Estate Agents

Hi David. Thanks for taking the time to do a review for us. We see a lot of different cases on a day to day basis and i have to say yours was up there as being the most stressful for our clients. Nevertheless, we got there! If you are ever mad enough to move again you know where we are.

Rated 5 out of 5 stars

Professional service all the way…

Professional service all the way through from the initial valuation to the final selling of the property. All the staff at Wigston Phillip George branch are committed to be friendly and helpful with constant updates of where the selling process is.

March 3, 2023
Unprompted review
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Reply from Phillips George Estate Agents

Hi Steve. Thanks for taking the time to do a review for us. Glad to get that one sorted now we just need to finish the second one!

Rated 5 out of 5 stars

Excellent customer service

Not living locally the whole team from start to completion kept us informed all the way.
Clare especially kept all communication flowing.
Many thanks

January 31, 2023
Unprompted review
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Reply from Phillips George Estate Agents

Hi Sally. Thanks for taking the time to write a review for us. It was a pleasure helping you sell your parents home for you. Thank you again for your business and all the very best for the future.

Rated 5 out of 5 stars

Leave your negotiating to Sam

This is the second half of my review of the same Estate Agent. I wrote in two times because the house sale process is necessarily long. My comments will follow through what I already wrote before. Phillips George is a 5 stars agency. I never thought I would face that many challenges. After all it was my first house sale. Relocation (including children school, house sale and purchase, contents removal) is described as one of the most stressful events in life. Sam kept me informed constantly without overwhelming discussions. I received a prompt email when I couldn't answer my mobile. Thankfully I was spared from negotiating which is quite challenging for me. I was able to address the issues without letting them stressing me up. I handed my house keys to Sam on completion day congratulating her for the excellent service.

October 17, 2022
Unprompted review
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Reply from Phillips George Estate Agents

Hi Marco. Thanks for taking the time to write not 1 but 2 reviews. I don't think we've ever had a client do that! Massively appreciated. I'm so glad the journey ended as well as it started. Thank you so much for your business and all the very best for the future.

Rated 5 out of 5 stars

Professional and Comprehensive Service

As a buyer Phillips George were able to offer convenient viewing opportunities; rather than being placed on a waiting list as with some agents; and a no-hassle viewing experience. During the purchase I was kept well informed of all the necessary details and liaison with the seller was handled well; with additional assistance after completion. On balance, Phillips George provide a comprehensive, professional yet personable service. Thank you!

December 9, 2022
Unprompted review
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Reply from Phillips George Estate Agents

Hi Sharon. Thank you very much for taking the time to write a review. I'm really pleased you were happy with the service you received. I hope you are very happy in your new home for many years to come!

Rated 5 out of 5 stars

Fantastic Service

We instructed Phillips George based on a friends recommendation. From the outset we were impressed with Clare's knowledge of the local market and her honest and mature approach. Clare and her colleagues organised multiple viewings and we received several offers within the first few days. We happily accepted an offer for the full asking price after 7 days on the market.

It was refreshing to deal with an Agency that actually delivered on its promises. We would certainly recommend Phillips George and intend to use their services on any future sales.

January 17, 2023
Unprompted review
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Reply from Phillips George Estate Agents

Hi Rob. Thanks so much for the review. You guys were superb to deal with. I really enjoyed our time working together. No on to new ventures for you. Really looking forward to working with you again. Thanks again for your business!

Rated 5 out of 5 stars

Excellent service

Excellent service
Claire & the team couldn’t do enough for me
From selling my previous house to buying a new property
Always keeping me updated & chasing up when necessary
Would highly recommend 👍🏻👍🏻

December 22, 2022
Unprompted review
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Reply from Phillips George Estate Agents

Hi Julian. Thank you so much for taking the time to write a review. I really appreciate it. It was a pleasure helping you with both ends of your house move. I'd love to see what you do to your new place once it is all finished! Thank you again and good luck with the new house!

Rated 5 out of 5 stars

Best service from the Estate Agents and…

Best service from the Estate Agents and i am so thankful to all the staff members specially Samantha and Claire always there to help and answer any queries and for the guidance i will remember u all for the rest of my life for helping me in getting me a House thanks alot everyone

January 11, 2023
Unprompted review
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Reply from Phillips George Estate Agents

Hi Lloyd. Thank you so much for taking the time to write this review. Being a first time buyer can be pretty daunting. I'm really pleased that we were able to make that process a good one for you. You were a lovely client to deal with and we are all so happy that you found your dream home. All the very best for the future.

Rated 5 out of 5 stars

Excellent from start to finish

In order of my interaction, the staff here, from Daniel, Samantha, Clare and Ruta, were all professional, highly skilled, pleasant and got the job done from beginning to end. Working with me as a vendor for valuation, viewing, offer management and finally completion. I could not be more grateful and it is absolutely refreshing to work with such a competent organisation, great voices, lively and animated personalities & wonderful people.

December 29, 2022
Unprompted review
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Reply from Phillips George Estate Agents

Hi Richard. What a lovely review. You were an absolute pleasure to have as a client. Thank you so much for your business and all the very best for the future.

Rated 5 out of 5 stars

Thank you Phillips George for providing…

Thank you Phillips George for providing a fantastic service selling my house. Sam was very efficient, always on top of everything and always happy to answer any queries along the way. Would definitely recommend and use again in the future.

November 30, 2022
Unprompted review
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Reply from Phillips George Estate Agents

Hi Kimberley. Thanks so much for your kind review. It was a pleasure having you as a client and helping you move. Thank you again for your business and all the very best for the future.

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