Disappointed that my Phil Smith hairdryer has packed up within 3 years (used twice a week) after my Clairol Big Shot lasted over 30!!
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See what reviewers are saying
sister has been using Big it up product - meadowfoam polymer volume boosting spray - for some time - cant find it anywhere in the shops. Email to the address on website AND filled in the form on sa... See more
Absolutely love the new professional hair care range, especially their Miracle Primer. Best product I’ve found to moisturise and tame my frizz. I use it on damp hair before I blow dry and also a... See more
Bought on line the Long & Strong shampoo & conditioner; smell great & make hair really soft & shiny. Also bought the keratin smooth spray, pleased with that too. Regularly used the coco licious heat... See more
Company details
Information provided by various external sources
Cruelty Free salon professional hair care products sold exclusively at Sainsbury's and online at philsmithhair.com
Contact info
PSBG, Unit 4.07, Tea Building, 56 Shoreditch High Street , E1 6JJ, London, United Kingdom
- 01722 324999
- ellie@psbg.co.uk
- philsmithhair.com
2.6
Poor
134 reviews
No history of asking for reviews
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Falls apart every brush
I bought one of the hairbrushes - the brush keeps popping out of the handle. It's so annoying. Every other stroke and I have to put it back in. DO NOT BUY.
August 4, 2020
Unprompted review
Reply from Philsmithhair
Hi Louise,
Thank you for taking the time to leave us a review - I’m terribly sorry to hear of this. If you would like to take this concern further, please email ellie@psbg.co.uk along with accompanying images, and she will be able to advise.
Many thanks,
Hannah
Prompt delivery
Prompt delivery. This product works very well for soft curls.
August 4, 2020
Unprompted review
First class company.
Once again fabulously fast and efficient service from Phil Smith hair. The products are brilliant, just right for my very fine hair. Would definitely recommend this company.
August 3, 2020
Unprompted review
Excellent choice of products
Excellent choice of products, great quality and price. Really good communication, products are always packed really well & turn around from ordering to receiving your products is very quick. Order £10 or more & delivery is free. A great company & one I will be using from now on. I would highly recommend them & a big bonus for me is they are cruelty free & carry the leaping bunnies logo.
August 1, 2020
Unprompted review
Super quick service
Super quick service. Easy online ordering experience
July 28, 2020
Unprompted review
Brilliant product and very efficient…
Brilliant product and very efficient service.
July 28, 2020
Unprompted review
Just what my wife wanted.
July 28, 2020
Unprompted review
Satisfied customer
No need to write a review - service exactly as expected. Order arrived promptly and accurately. First time I'd ordered direct from Phil Smith but will do so again. Thank you.
July 27, 2020
Unprompted review
The service was good but the delivery…
The service was good but the delivery was not. One conditioner and one shampoo containers were damaged, hence shampoo and conditioner was sticking inside the postal bag.
July 24, 2020
Unprompted review
I love Phil Smith hair products
I love Phil Smith hair products. I use the Big It Up range. I have quite fine hair and the shampoo and conditioner leave it feeling lovely and soft without electricity! I also love the fact that it’s not tested on animals.
July 24, 2020
Unprompted review
I bought the Phil Smith be gorgeous big it up....waste of money!gorgeous…
I bought the Phil Smith be gorgeous collection, big it up shampoo and conditioner it has left my hair flat and dull with no shine and worst of all it is extremely fly away and static. A waste of £8, I will have to throw it away as it is useless. Back to the pound shop for me!
July 20, 2020
Unprompted review
Reply from Philsmithhair
Hi Sandy,
Sorry to hear of your experience using our BIG IT UP range. If you have any future concerns, please email ellie@psbg.co.uk and we can advise further.
Many thanks,
Hannah
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