Phlebotomy Services Ltd Reviews 

490
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and welcoming medical staff who consistently go above and beyond to make every procedure completely stress-free, painless, and remarkably comfortable for everyone involved. Reviewers repeatedly highlight the outstanding care provided during appointments, noting how professionals expertly handle complex situations and successfully assist individuals who struggle with severe needle phobias. Some reviewers were happy with the remarkably quick turnaround times and the extremely seamless booking system that allows for easy scheduling. Consumers also appreciated the high efficiency of receiving prompt test results alongside attentive, professional support throughout their entire visit.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professional, friendly, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick, professional, and painless... See more

User experience

Consumers find user experience to be positive, describing the entire service from online booking to the blood... See more

Booking process

Customers had positive experiences with the booking process, highlighting good availability and smooth... See more

Customer service

People report positive experiences with customer service, highlighting that staff members are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you so much for allowing our 11 year old such a positive experience after so much dread, blood phobia and past medical traumas, it’s helped him in such a huge way, he was so proud of himself and... See more

Rated 5 out of 5 stars

Having been told I have to wait 3 weeks for a repeat blood test at my local surgery I looked on line and came across your services . From the moment I contacted you I was re assured - offered an appo... See more

Rated 5 out of 5 stars

Phlebotomy Services were extremely helpful when I was looking for a private blood test. The planned and quoted for my requirements and assisted in deciding on the best test for my circumstance. T... See more

Rated 5 out of 5 stars

A big thank you to the whole team at Phlebotomy Services Ltd! Gill and the team made the entire process from booking to testing very easy to manage and completely stress-free. I opted for a hom... See more


Company details

  1. Blood Testing Service
  2. Specialized Clinic

Written by the company

CQC-registered private phlebotomy service, established for 17 years, providing professional blood testing at home, at work or from our clinic in Warwickshire. Experienced, handpicked team of phlebotomists covering the UK, Scotland, NI & Wales Private blood testing with or without a GP referral. Blood kit collection and centrifuge services – mobile and clinic-based. NHS blood test forms accepted to help reduce waiting times. Corporate health testing, workplace lead monitoring. Clinical research & trial services. On-site blood testing for gyms, health clubs & sports teams. Nationwide mobile phlebotomy support for leading laboratories. Locum phlebotomy cover for healthcare providers. Specialist phlebotomy support for children and patients with additional needs. Phlebotomy Services Ltd is an independent, family-run CQC-registered phlebotomy provider, established in 2009 by founder Jayne Atkins. What began as a small home-visit service supporting patients with needle anxiety has grown into a trusted nationwide provider, with a clinic and offices in Warwickshire and a carefully selected network of experienced phlebotomists across the UK. Providing professional blood collection services for individuals, NHS patients, healthcare providers, laboratories, businesses, research & sporting clients. We are proud to be a trusted partner to organisations including the Anthony Nolan Trust, supporting their vital donor and clinical services across the UK. From home and workplace appointments to clinic-based testing, clinical research and specialist nationwide contracts, our approach remains the same: professional, reliable and personal. Although we have grown, we remain committed to the values on which the business was built – high standards & care for every patient. We believe we are large enough to deliver nationally, but small enough to care personally.


Contact info

4.9

Excellent

TrustScore 5 out of 5

490 reviews

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4.9

All reviews

(490)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from Phlebotomy Services

Excellent service from Phlebotomy Services Ltd., who responded to my email request within hours. I was immediately given a choice of appointments at my home for my blood test. I am classed as extremely vulnerable to infection and I received assurance that my safety was a priority. Becky my phlebotomist on the day was kind, reassuring and extremely proficient. I don't normally give blood easily. Becky had no such problem!!
Thank you Phlebotomy Servives. I will be using your services again.

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

5 Star review!

5-star service from Phlebotomy Services LTD! From start to finish, the entire process was seamless and stress-free. Becky was fantastic—her calm and professional demeanor on the day of my blood test instantly put me at ease, I felt completely relaxed throughout. The attention to detail and care shown made the whole experience incredibly smooth not to mention how fast the results came back. I can’t recommend them enough and will definitely use their services again

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

First class service

First class service. Veronica at North Northants Centre was / is excellent in taking blood samples - no waiting, business like and no bruising afterwards. Pleasant manner too.

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Had a really good experience

Had a really good experience, was slightly nervous but was put at ease, really friendly staff, all really polite aswell, appointment was timely was in and out within 15 mins. I’m satisfied it was worth paying to go private.

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

I have been a few times with my daughter with special needs, they are friendly, helpful but above all amazing with my daughter and with what they do, would highly recommend

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, as always, from Jane, Liz, & all the team at Phlebotomy Services.
Laura very helpful in explaining the range of tests that they were able to carry out, and I had a home visit from Becky, due to my present mobility issues.
I was kept informed of appointment date, time, and full cost, so every confidence in a full recommendation.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

This service was excellent

This service was excellent, I was late due to traffic and they called me to check if I was still attending. Upon my arrival they're very professional, offered conversation through the process and were very efficient and informative.

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

I have been using this local phlebotomy…

I have been using this local phlebotomy service since Covid in 2020. I have always found the staff very professional, efficient and rely on them for a calming home, virtually pain-free experience.
I wouldn’t hesitate to recommend them to any needle phobics.

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, would highly recommend.
Everything was extremely well organised and efficient - admin staff made sure we were well informed and all was ready in place for our appt (we needed to use forms from our NHS GP). Phlebotomist arrived promptly and was really friendly and polite and put patient immediately at ease. As result everything went well and samples were delivered promptly to lab for us. Superb service and staff.

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Most Comfortable Blood Test I’ve Ever Had!

The service from start to finish was brilliant. Warm and friendly welcome as soon as I opened the door, lovely receptionist that had a nice chat with my son while I went into the consultation room. The lady that did my blood test made me feel very comfortable and relaxed and was super lovely. I didn’t feel a thing! She was very helpful too, packing the sample into the envelope and pointing me in the right direction to the priority post box close by. I would 100% recommend and will definitely be using them again.

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. My Wife is anxious about blood draws, and unfortunately she needed several over recent months. The Kenilworth team are lovely to work with. Special call out to Liz on scheduling and Becky the phlebotomist on all of our visits. Becky made the procedures very calm, completely painless and conversational.

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

This is our second time visiting Phlebotomy Service Ltd. for our son, who is 2 years old. We live in Leeds, and we needed a private phlebotomy service that could provide their services to a toddler needing special support. Our first contact was exceptional: prompt responses from Liz, with detailed answers to our questions. The language was always kind and understanding. On the day of the appointment, we met Jayne, who was amazing with our son. Jayne had no trouble drawing blood from our little one, and he soon forgot the entire event. Jayne was very loving and understanding and took her time to get things done right. We felt no rush at all, and she took the time that was needed to ensure our son was comfortable. After the bloods, they arranged for a trusted lab to carry out the tests we needed and kept us informed on all the results. Needless to say, when our son needed a repeat test, we drove 2 and a half hours to Jayne. They are always welcoming, remembering our names and the name of our little boy. There is a peace we feel when we walk through the doors that we cannot explain. Thank you so much for your support with our son.

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly professional and reliable service

Been using the services here for around 3-4 years now maybe longer , I travel from the Tamworth area as at first I couldn’t find anywhere local , after using the service I continue to travel here yearly - the service has always been friendly professional and reliable and is well worth the travel knowing I’m in good hands

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

I can’t recommend Phlebotomy Services highly enough. It’s easy to get an appointment, they’re super friendly, fairly priced, and I didn’t feel a thing!

October 1, 2024
Unprompted review

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