The patience and encouragement from the instructors is just what I needed, I arrived feeling nervous and overwhelmed having never ridden a geared bike. But with the skill and enthusiasm of the instru... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Steve B was the instructor that delivered our CBT session. He was calm, patient, and tailored the session to our existing knowledge while ensuring we understood all the important safety info. He was t... See more
The whole team from the office to the trainers are fantastic. Friendly and easy to talk to and accommodating around dates when making a booking. The trainers all have their own approaches but are cons... See more
I went to the Phoenix Centre at Crystal Palace. It’s quite a nice place, big and open, next to the athletics stadium. But it was our instructor Darren that made it special. He was great, a mixtu... See more
Company details
About Phoenix Motorcycle Training - Crystal Palace
Written by the company
Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!
When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.
Contact info
Ledrington Road, Ledrington Road, SE19 2BB, London, England, United Kingdom
- 020 8819 4231

Compulsory Basic Training (CBT)
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The patience and encouragement from the…
The patience and encouragement from the instructors is just what I needed, I arrived feeling nervous and overwhelmed having never ridden a geared bike. But with the skill and enthusiasm of the instructors was taught to ride and passed CBT. I feel confident with the first step to being a safe rider and will definitely use Phoenix’s training to move forward to larger bikes in the future.
Fantastic team
The whole team from the office to the trainers are fantastic. Friendly and easy to talk to and accommodating around dates when making a booking. The trainers all have their own approaches but are consistent with the quality of training and their patience is very helpful for those who might not immediately get to grips with the controls, will be recommending to anyone who tells me they want to get their bike licence!
Very helpful
Very helpful, would recommend to others...see you in a few months for my full license!
Crystal Palace CBT - Saturday
Steve B was the instructor that delivered our CBT session. He was calm, patient, and tailored the session to our existing knowledge while ensuring we understood all the important safety info. He was thorough in ensuring we had the adequate skills at the training centre to be safe to ride out on the streets. Would highly recommend
Kudos to the boys at Phoenix
The instructor Steve B was friendly, professional and very informative. Great session. The facilities are a little stone age.
I didn't like the CB125F but that is personal preference. Overall a great time with good people.
Really enjoyed despite the rainy day
Really enjoyed despite the rainy day
The instructors are really kind and helpful
Can't wait to do full motorbike licence in same place
A really enjoyable day
I went to the Phoenix Centre at Crystal Palace. It’s quite a nice place, big and open, next to the athletics stadium.
But it was our instructor Darren that made it special. He was great, a mixture of informative professionalism and ‘say it like it is’ honesty, combined with a fun sense of humour. For me, the highlight of the day was when we went out on the road. Darren seemed to see everything before we did and gave constant tips, warnings and encouragement, all delivered in a calm, reassuring manner.
I was quite nervous beforehand but right from the start he made me feel right at home.
I learnt loads, gained a lot of confidence and basically had a really enjoyable day.
Thanks Darren
I had Darren as my instructor and was…
I had Darren as my instructor and was amazing at his job made me feel comfortable and relaxed and he was very supportive
Fantastic!
Great staff.
1st I done a try ride with Marc, which I highly recommend so you are ready for CBT.
Then I done my CBT with Steve & he was fantastic. Highly recommend Phoenix.
Looking forward to booking a big bike try ride next!
Instructor very knowledgeable but…
Instructor very knowledgeable but yelling instructions for the 2 hour ride through the radio increased the likelihood of error. It was not usually clear who he was telling off as he didn't use names and therefore the error likelihood increased. Disapointed as have never had this experience before with Phoenix.

Reply from Phoenix Motorcycle Training - Crystal Palace
I had a great experience overall.
I had to have an extension on my initial CBT as I was a complete novice to riding, The first experience was a bit difficult for me but the instructors where patient with trying to get me to understand the parts of riding motorcycle that I found confusing. It was clear that I wasn't able to safely go out on the road first time around but I was encouraged that all I needed was a bit more time for the sake of safety and comprehension.
I was told not leave it too long between continuing and was advised to do a 1 hour Pre-CBT so the skills I did manage to learn don't fade. Which I did and it was a great help to me getting my head around the things I struggled with. This allowed me to attend the continuation of my CBT with renewed confidence and thankfully pass!
The instructors that I came across where all welcoming, helpful and polite, Had time for everyone attending and tried to keep us all engaged and involved as a group even if some of us needed a bit more guidance than others. I will 100% be using Pheonix to complete my DAS in the near future and I definitely recommend it to others.
They teach you the right thing and they…
They teach you the right thing and they will make sure you do the right thing,
They provide a good quality service and good communication.
Gave me all the resorces ,information…
Gave me all the resorces ,information and support i needed to pass my cbt from having no expeeince
Great company to use
And all instructors are great
Amazing tuition
Amazing instructors, good bikes, and supportive and engaging customer service and bookings support.
Lessons and CBT
I had some lessons and completed my CBT with the team at the Crystal Palace center.Sam,Paul,Steve and Pete were brillant and it was an excellent experience from start to finish.Thank you for your instruction and advice.
Instructor Ken was amazing to learn…
Instructor Ken was amazing to learn from and will continue my journey to get my A license in Crystal palace.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.