I went from being a complete novice on a motorcycle in May, needing a bit more time to complete my CBT to passing my Mod 1 in July & Mod 2 in August on the first Attempt of each. The instructors reall... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I went from being a complete novice on a motorcycle in May, needing a bit more time to complete my CBT to passing my Mod 1 in July & Mod 2 in August on the first Attempt of each. The instructors reall... See more
Company replied
Steve B was the instructor that delivered our CBT session. He was calm, patient, and tailored the session to our existing knowledge while ensuring we understood all the important safety info. He was t... See more
Great Training Company The trainers are genuinely committed to getting you to the standard needed to pass. Great people work here. The office staff are proactive & friendly too. The company... See more
I went to the Phoenix Centre at Crystal Palace. It’s quite a nice place, big and open, next to the athletics stadium. But it was our instructor Darren that made it special. He was great, a mixtu... See more
Written by the company
Ledrington Road, Ledrington Road, SE19 2BB, London, England, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I think the training was A class from the start. I noticed an immediate shift in improvement from the 1st day of the try ride.
I would say that if you want to seriously learn to ride then look no further. Peter, Sam and Darren are all very good teachers and want the students to succeed.
I will be back to do my full license training for sure!
Very good trainer with good experience in spotting your error and provide the much needed advice for improvement. On road experience was good too. Always put the safety as the top priority no matter how good you are at riding. For other potential first time riders, if you wish to pass it, please do your homework first, check out online videos first and learn how to use clutch and how to ride.
Great instructors who gave you time and support to complete task.
Fantastic.
Thank you Darren Wynne and Pete .
Darren especially for making me smile all day and for taking me out on the road .
Brilliant day .
Thank you all .
Brilliant instructors Steve and Clare, extremely polite, clear, and patient with their students. Highly recommend Phoenix for their outstanding team!!
Good experience. Everyone very professional. Would definitely recommend.
Passed my A licence first time shout out all that trained me many thanks Leon
The friendly and experienced team got me through My CBT without any problems. I'll go back there for my full license training.
My son recently completed his training here. He was happy with his trainer and even though he didn't pass the first time. The fact that he had to re-do his test until the organisation was satisfied is an indication of high standards and the fact that safety is taken seriously. The booking process was easy and the follow-up communication was excellent. I recommend this service.
Great teachers with lots of experience and knowledge.
A great learning environment. Knowledgeable and approachable instructors who seem to genuinely care about developing you as safe and competent rider.
All staff are friendly helping a lots definitely recommend
Can absolutely recommend Phoenix to anyone. I got my full license with them. Scheduling was very efficient and
training + test days were also done extremely well. Peter did a great job preparing me & I passed both Mod1 and Mod2 at the first try.
I completed my cbt course at crystal Palace and the whole day from start to finish was a complete joy, nothing was a problem, and no question was a stupid question, the 2hr ride at the end was made relaxed and easy by wynn who gave me clear polite instructions followed by complements on the ride all the way through, I will be back soon to take my full licence
Clear instructions during the training and useful information on safety and hazards
As a deaf person taking the CBT test and having had some pre CBT ride lessons beforehand, I found each of the instructors I was taught by were very accommodating with my communication needs and very patient when I misheard a direction and when i asked them to repeat instructions as well.
Throughout the whole experience they were very good at offering alternative ways to communicate and using clear visual hand signals when teaching.
10/10 would recommend.
The staff was very professional and patient alongside with great knowledge of bikes and how to teach you weather it's your first time or just refreshing your know how im so pleased to have found them and with their training i passed
Couldn’t recommend the team enough for the way they helped me in my lessons and with my cbt. Would highly recommend!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.