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Phoenix Motorcycle Training - Crystal Palace Reviews 

1,304
TrustScore 5 out of 5

4.8

Ledrington Road, Ledrington Road, SE19 2BB London, England, GB


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Rated 5 out of 5 stars

I went from being a complete novice on a motorcycle in May, needing a bit more time to complete my CBT to passing my Mod 1 in July & Mod 2 in August on the first Attempt of each. The instructors reall... See more

Company replied

Rated 5 out of 5 stars

Steve B was the instructor that delivered our CBT session. He was calm, patient, and tailored the session to our existing knowledge while ensuring we understood all the important safety info. He was t... See more

Rated 5 out of 5 stars

Great Training Company The trainers are genuinely committed to getting you to the standard needed to pass. Great people work here. The office staff are proactive & friendly too. The company... See more

Rated 5 out of 5 stars

I went to the Phoenix Centre at Crystal Palace. It’s quite a nice place, big and open, next to the athletics stadium. But it was our instructor Darren that made it special. He was great, a mixtu... See more


Company details

  1. Motorcycle Driving School
  2. Motorcycle Dealer

About Phoenix Motorcycle Training - Crystal Palace

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.

Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!

When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.

Contact info

  • Ledrington Road, Ledrington Road, SE19 2BB, London, England, United Kingdom

  • 020 8819 4231
Promotion box for Phoenix Motorcycle Training - Crystal Palace

Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 81% of negative reviews

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4.8

All reviews

(1,304)

1,079 reviews in the last 12 months

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Rated 5 out of 5 stars

So grateful!

Couldn’t recommend the team enough for the way they helped me in my lessons and with my cbt. Would highly recommend!

September 5, 2025
Rated 3 out of 5 stars

The teaching was good

The teaching quality was good; however, the CBT felt pointless. After completing the intensive training and two hours of riding, I believe they should have issued a full license.

Additionally, the office was quite messy. It’s just a temporary setup, which includes unsanitary temporary toilets.

September 2, 2025
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Reply from Phoenix Motorcycle Training - Crystal Palace

Thank you for the time to review Phoenix. and well done on completing your CBT and I am pleased you felt the training was to a good standard.

The syllabus and training requirement for the CBT are laid out in legislation and we are authorised by the Driver and Vehicle Standards Agency to deliver those to the correct standard, which is what we do. This is in place to ensure that every rider on the road is as safe as they can possibly be.

At our Crystal Palace centre, the whole site is under going a £12M refurbishment, funded by the Mayor of London. This includes the toilet facilities i the area we teach. Permanent facilities are available in the main building which is a 6 minute walk away, but in the meantime we have provided temporary facilities for customers to negate the walk to the main building if you so wish. They are cleaned regular and in your joining instructions we do highlight this as a short term fix to a longer term refurbishment of the site, to which we do not have control.

Again, well done on completing your training session.

Rated 5 out of 5 stars

I…Great teaching

I’m deaf person and I got step by step training until I understood and being able to cover every unit. My instructor, Peter, was amazing, incredibly patient, very experienced and encouraging. He made it possible that my dream to come true. For every step, Peter was able to provide alternative for me and making easy. Also because my interpreter was available only on weekends, Phoenix made it possible for me to do every lesson on weekends. Thank you very much to my instructor Peter and to Phoenix motorcycle company.

July 7, 2025
Rated 5 out of 5 stars

Very welcoming team

Very welcoming team. A high dedication to safety on the road and your safety in particular. Patience and understanding for new riders and experienced riders alike. Would recommend to anyone.

August 29, 2025
Rated 5 out of 5 stars

Very welcoming !!

Very welcoming , professional, patient.
We learnt a lot , they are really knowledgeable . Safety 1st class .
What can I say ?! They are the best school in all London, i mean it .
Thank you so much guys !!

August 20, 2025
Rated 5 out of 5 stars

Amazing

I’ve been with a couple of riding schools but this one is the best one I have found they are thorough understanding and committed to helping out nervous riders. I passed my mod 1 and mod 2 with these guys and I can’t fault them in anyway

August 15, 2025
Rated 5 out of 5 stars

Amazing experience

Great experience with Nick being my trainer. Felt confident in my ability before heading on the road and was pleased to pass. Thanks so much to everyone who helped me pass at Phoenix Crystal Palace.

August 7, 2025
Rated 5 out of 5 stars

Fantastic CBT Experience at Crystal Palace

I decided to do my CBT at Crystal Palace and I couldn’t be happier with my experience. My instructor, Sam, was incredibly patient and supportive throughout the day. Thanks to his guidance, I went from never having been on a bike before to feeling confident riding a 125cc manual out on the road. I genuinely appreciate how encouraging and knowledgeable he was, making the whole process enjoyable and stress-free. Highly recommended!

- he then helped me structure what i would do next to progress to an A2 license :)

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

CBT TRAINING

Amazing instructors that help you all the way and give you the confidence you need to succeed.
Thank You Guys

August 2, 2025
Rated 5 out of 5 stars

Excellent

Marc was incredibly friendly and straight talking. My CBT was fun and very helpful. I plan to come back for further lessons.

July 27, 2025
Rated 5 out of 5 stars

100% recommend

First time trying to ride a bike, the team in person and online where super helpful and friendly, manged to complete my CBT in no time thanks to them in no time, will definitely do my full bike liscence with them :)

July 19, 2025
Rated 5 out of 5 stars

Great experience from start to finish!

Great experience from start to finish!
Both of my instructors, Mark and Darren, were super helpful and knowledgeable.

They guided me through the full DAS and helped me pass both parts first time. I’d highly recommend them to anyone learning to ride!

July 25, 2025

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