I went from being a complete novice on a motorcycle in May, needing a bit more time to complete my CBT to passing my Mod 1 in July & Mod 2 in August on the first Attempt of each. The instructors reall... See more
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I went from being a complete novice on a motorcycle in May, needing a bit more time to complete my CBT to passing my Mod 1 in July & Mod 2 in August on the first Attempt of each. The instructors reall... See more
Company replied
Steve B was the instructor that delivered our CBT session. He was calm, patient, and tailored the session to our existing knowledge while ensuring we understood all the important safety info. He was t... See more
Great Training Company The trainers are genuinely committed to getting you to the standard needed to pass. Great people work here. The office staff are proactive & friendly too. The company... See more
I went to the Phoenix Centre at Crystal Palace. It’s quite a nice place, big and open, next to the athletics stadium. But it was our instructor Darren that made it special. He was great, a mixtu... See more
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Ledrington Road, Ledrington Road, SE19 2BB, London, England, United Kingdom

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I had some lessons and completed my CBT with the team at the Crystal Palace center.Sam,Paul,Steve and Pete were brillant and it was an excellent experience from start to finish.Thank you for your instruction and advice.
Instructor Ken was amazing to learn from and will continue my journey to get my A license in Crystal palace.
Great Training Company
The trainers are genuinely committed to getting you to the standard needed to pass.
Great people work here.
The office staff are proactive & friendly too.
The company holds itself accountable
A special thank you to Steve, Caz & Marc
Das Full License holder now
Absolutely amazing experience .instructors were brilliant would recommend them to anybody
All was on Schedule , well organised and punctual , I had a rewarding experience with this training.
I have used Phoenix Motorcycle Training a few times now. The instructors are very helpful, relaxed but above all, clear in communication and expectations. Definitely focus on safety and competence. I shall be using PMT again soon to begin practicing and honing My knowledge on a bigger bike and soon after, attempt My full test.
I found this school through Google and decided to book with them because of the positive reviews. I paid for the training and expected to be treated professionally and with respect.
At the beginning, everything seemed fine, but once I started road training with one of the instructors, my experience became very disappointing. That instructor was rude and spoke to me in a very disrespectful way. On one occasion, there was a misunderstanding about the traffic light because he was behind me, and even though it was not my fault, he became angry. Through the headset, I heard him use offensive language toward me, including calling me “d£he£d,” which I found completely unacceptable.
What made it worse was that there was another trainee with us, and I could clearly hear that the instructor spoke to him in a much kinder and more relaxed way, even when he made mistakes. However, when it came to me, the instructor was often harsh, rude, and impatient. I was respectful throughout the training and gave them no reason to treat me this way.
I stayed until the end because I had already paid and wanted to complete my training, and I did receive my certificate. However, the way I was treated made the experience very uncomfortable and upsetting.
I also want to be fair and mention that there was another instructor who was very good. He was professional, supportive, and spoke to me with respect, and I really appreciated that. Unfortunately, my overall experience was affected by the behaviour of the other instructor.
Because of this experience, I would not recommend this school to my friends or to others looking for professional training.

Reply from Phoenix Motorcycle Training - Crystal Palace
Excellent customer service, from the representatives over the phone to the instructors down at the centre in Crystal Palace. I went for the fast-track course, for which I was given a green light after an assessment day, in which I dealt with Darren, and he was relaxed and helpful.
Preparing for my Mod 1 & 2, I was under Mark's instruction. I am an experienced driver, but not in the UK, and some old bad habits were flagged, and thanks to clear instructions, I was able to pass both tests.
I can only say good things about the team at Phoenix, and I definitely recommend anyone to invest their time and money in their expertise to prepare you for the tests in the most efficient way possible.
Thank you, Phoenix!
Great place to learn. Small classes, taken at a good pace to ensure you are confident in each step before proceeding.
Really builds your knowledge.
I really enjoyed the training and road ride, it was brilliant. The instructor Steve was excellent, he was very informative and a helpful guide throughout the whole day. Highly recommend him as the go to person when looking for moped/scooter/ motorbike training.
I recently completed my CBT training with Sam and had a really great experience. Sam was very patient, professional, and explained everything clearly, which helped me feel confident even though I was a bit nervous at the start.
The training was well structured, covering all the important safety checks, bike control, and road awareness. Sam made sure I understood each step before moving on, and he gave helpful tips that made riding much easier.
What I appreciated most was his calm teaching style and the way he encouraged questions. By the end of the session, I felt much more comfortable riding on the road.
I would definitely recommend Sam to anyone who is planning to take their CBT.
Amazing expirience recomending it hundred percent
Amazing trainers with so much patience even when something should be so easy.
I had various trainers over the courses and all gave clear instructions, explained everything again if needed etc.
I passed my mod 2 first time.
Can t thank enough Steve and Marc as teachers in mod 1 and 2 very well communicating and teaching give me a lot much confidence that I have before start riding a big motorbike absolutely recommmand phoenix
Had a wonderful experience definitely recommend
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