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Phoeracosmetics Reviews 404

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TrustScore 3.5 out of 5

3.6

Health & Medical
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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quick delivery service, noting that products arrive promptly. Many also appreciate the quality of the products, finding them effective and long-lasting, with some highlighting the smooth application and good coverage. However, some people were dissatisfied with the product itself, specifically regarding color accuracy and condition upon arrival. Several reviewers received items that were not the color shown online or were damaged. There were also instances of incorrect products being sent, leading to frustration and disappointment.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the foundation,... See more

Quality

Reviewers mention ambiguous feedback about quality. Many consumers praise the affordable and excellent... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the speed of delivery, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I have ordered this lovely foundation. Glides on easily and provides a silky finish. Very pleased, good value for money and was sent quickly. SPF/FPS 20+ UVB and goes a long... See more

Company details

  1. Health & Medical

Contact info

3.6

Average

TrustScore 3.5 out of 5

404 reviews

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Replied to 15% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Highly recommended

Having ordered from this company many occasions, I was disappointed to find items missing from my most recent order. However, after emailing the customer services to explain, I received the missing items two days later.
I would highly recommend phoera product's and have always been happy with items I have ordered

January 7, 2022
Rated 2 out of 5 stars

Products are poor quality

Products are poor quality, would be better getting stuff from drugstore

Order number is PHOERAUK6580. Foundation did not go on well and dried my skin. The matte waterproof lipstick came off very quickly. The mascara was clumpy. I have yet to try the eyeshadow or soo glow but I'm not in any rush to do so.

January 5, 2022
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Reply from Phoeracosmetics

Hi we are very sorry to hear this, we see you are not a verified customer, which product is it that you purchased also please confirm your order number so we can check if you ordered from us. We will do our utmost to get this issue resolves for you.

Rated 5 out of 5 stars

Fantastic products.

Absolutely love the products. Mascara, foundation, brushes, eye shadow so much I immediately ordered more. Reasonably priced and great quality. It’s so important to me that they aren’t tested on animals. Sharon Meenagh

January 4, 2022
Rated 1 out of 5 stars

Ordered a few items but you sent the…

Ordered a few items but you sent the wrong colour out l should have 102 nude but received 105.
I reorded the 102 but still not had it delivered yet.
Also the pump does not work l am having to open the bottle to get it out.
I would ❤ love to receive some free samples to see if you can convince me to use your products again.
Maggie Bray

December 5, 2021

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