Pro: Good service overall. Nice bonus of screen protector and soft case Con: Delivery took longer than suggested. Ordered Saturday afternoon, arrived Wednesday. No dispatch confirmation received. No... See more
Phonely.ie
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See what reviewers are saying
Phone had over 90% battery efficiency, but was grubby around the camera lens and there were smudge marks and light scratches on the screen, so would not consider it in excellent condition, as advertis... See more
Recently bought an iPhone 11 Pro off phonely and I couldn’t be happier with what came! Initially we had a bit of a mix up with colours as I originally ordered gold but it wasn’t in stock and I was ema... See more
I’ve ordered the iPhone 11 on Friday bank holiday weekend and got it delivered the morning after on Saturday. There was a free very cool transparent cover, screen protector and charger with it. The ph... See more
Company details
Information provided by various external sources
Phonely is all about value. In fact, the whole concept behind what we do is based on finding new ways for customers to save. Ever since opening our first location in 2018, Phonely has brought innovation to the world of refurbished electronics changing the way devices are bought and sold. Born out of vision and a desire to answer the needs of customers wanting to have the best and save the most, Phonely has continued to grow, consistently providing customers with great new opportunities.
Contact info
13 Liffey Street Upper, Dublin 1, Dublin, Ireland
- +353876024084
- email@phonely.ie
- phonely.ie
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Brilliant phone
Brilliant phone. Not a scratch on it . Battery health is like new . Def be ordering again from these guys . And super fast delivery .
Just got my refurbished iPhone 8
Just got my refurbished iPhone 8, today from phonely and I am very impressed. Not a scratch, looks brand new. Came with tempered glass screen protector too and was not expecting that.
Keep up the excellent work, much appreciated.
Great service
Great service. Very responsive. Great quality product. Will definitely use again!!
Great service - excellent quality/value
I’ve ordered the iPhone 11 on Friday bank holiday weekend and got it delivered the morning after on Saturday. There was a free very cool transparent cover, screen protector and charger with it. The phone looks like new, no scratches. Amazing service, great price, will 100% recommend Phonely!
Excellent service
Excellent service. Phone in perfect condition. Really appreciated the cover and screen protector added as a gift from Phonely. We’ll buy again for sure. Thanks
First class phone
First class phone. It’s perfect. Great service very efficient. Well recommended you.
Best deal and excellent service! Will definitely buy from Phonely again!
Cheapest deal I found for the iPhone 11 in excellent condition. Irish business and the customer support was very fast they answered all questions. 12 month warranty on the phone too which is great in case there were any issues with this refurbished phone so I am confident that I chose the right place to get my new iPhone. The phone also came beautifully packaged with a free screen protector and cover which is excellent as I forgot to order those separately.
Purchased iPhone XS
Purchased iPhone XS and came as described, in excellent condition. Great they included case and screen protector. Took 2 days to arrive. Only thing I hadn’t thought of when purchasing was around the battery health but more than happy with what I got and the condition of the battery for refurbished phone. Was at 85%.
the phone itself looks great physically but major downside in the battery health
the phone itself looks great physically but there is one major downside and that's on the inside the phone on the day of received out of the box only had 85% battery health now I would of expected this if I had chosen the acceptable quality option but I spent the extra money on the excellent option and one of the main reasons I did that was because I thought it would guarantee a new battery with 100% battery health, I am disappointed at the fact it only has 85%. the phone other then that looks great and works well but I already know the battery health is going to be an issue for me as the XS is already known to be slightly poorer in regards to how long a full charge lasts and now with this poor battery health it will be worse

Reply from Phonely.ie
Great service
The delivery came a week later, but because of COVID that’s understandable. But I got the tracking code the same day I bought the phone.

Reply from Phonely.ie
Top class service highly recommended…
Top class service highly recommended brilliant products and a gift thrown in thanks so much will be back again
Service was class
Service was class, phone came next day which was fantastic! I ordered the iphone SE 2020 and it was in immaculate condition and even came with a free screen protector and case. Highly recommend!!!
Great service
Great service, phone immaculate condition as promised! Would highly recommend to all my friends and family!
I absolutely love my new Iphone11 it’s…
I absolutely love my new Iphone11 it’s in excellent condition (brand new) . I ordered it on a Thursday got an email not long after saying it was shipped and received it the following morning. So fast I couldn’t believe it. I will definitely be recommending you to friends. The phone came with a charger a cool box and a free case and screen protector. Absolutely brilliant!!!
Excellent customer service and super…
Excellent customer service and super fast delivery. I had to return my order as was not working but there was no hassle and I had a replacement within 2 days. I would highly recommend
I bought 2 IPhone XR for my kids and…
I bought 2 IPhone XR for my kids and they were so happy with them
Highly recommend
Coudnt find a better price for the iphone 11 anywhere else. the phone is in perfect condition with no scratches and perfect battery health. Service great too. I highly reccommend.
Excellent service!
I ordered a phone, and it was ready to be collected within 24 hours.
Communication was excellent, but the shop was hard to find.
Regardless, the phone was in perfect condition and well priced.
I would highly recommend Phonely to anyone looking for a new phone!
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