Phonely.ie 

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See what reviewers are saying

Rated 3 out of 5 stars

Pro: Good service overall. Nice bonus of screen protector and soft case Con: Delivery took longer than suggested. Ordered Saturday afternoon, arrived Wednesday. No dispatch confirmation received. No... See more

Rated 4 out of 5 stars

Phone had over 90% battery efficiency, but was grubby around the camera lens and there were smudge marks and light scratches on the screen, so would not consider it in excellent condition, as advertis... See more

Rated 5 out of 5 stars

Recently bought an iPhone 11 Pro off phonely and I couldn’t be happier with what came! Initially we had a bit of a mix up with colours as I originally ordered gold but it wasn’t in stock and I was ema... See more

Rated 5 out of 5 stars

I’ve ordered the iPhone 11 on Friday bank holiday weekend and got it delivered the morning after on Saturday. There was a free very cool transparent cover, screen protector and charger with it. The ph... See more

Company details

  1. Cell Phone Store

Information provided by various external sources

Phonely is all about value. In fact, the whole concept behind what we do is based on finding new ways for customers to save. Ever since opening our first location in 2018, Phonely has brought innovation to the world of refurbished electronics changing the way devices are bought and sold. Born out of vision and a desire to answer the needs of customers wanting to have the best and save the most, Phonely has continued to grow, consistently providing customers with great new opportunities.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant phone

Brilliant phone. Not a scratch on it . Battery health is like new . Def be ordering again from these guys . And super fast delivery .

May 7, 2021
Rated 5 out of 5 stars

Just got my refurbished iPhone 8

Just got my refurbished iPhone 8, today from phonely and I am very impressed. Not a scratch, looks brand new. Came with tempered glass screen protector too and was not expecting that.
Keep up the excellent work, much appreciated.

May 6, 2021
Unprompted review
Rated 5 out of 5 stars

Great service - excellent quality/value

I’ve ordered the iPhone 11 on Friday bank holiday weekend and got it delivered the morning after on Saturday. There was a free very cool transparent cover, screen protector and charger with it. The phone looks like new, no scratches. Amazing service, great price, will 100% recommend Phonely!

May 4, 2021
Rated 5 out of 5 stars

Excellent service

Excellent service. Phone in perfect condition. Really appreciated the cover and screen protector added as a gift from Phonely. We’ll buy again for sure. Thanks

May 3, 2021
Rated 5 out of 5 stars

Best deal and excellent service! Will definitely buy from Phonely again!

Cheapest deal I found for the iPhone 11 in excellent condition. Irish business and the customer support was very fast they answered all questions. 12 month warranty on the phone too which is great in case there were any issues with this refurbished phone so I am confident that I chose the right place to get my new iPhone. The phone also came beautifully packaged with a free screen protector and cover which is excellent as I forgot to order those separately.

May 1, 2021
Rated 5 out of 5 stars

Purchased iPhone XS

Purchased iPhone XS and came as described, in excellent condition. Great they included case and screen protector. Took 2 days to arrive. Only thing I hadn’t thought of when purchasing was around the battery health but more than happy with what I got and the condition of the battery for refurbished phone. Was at 85%.

April 29, 2021
Rated 1 out of 5 stars

the phone itself looks great physically but major downside in the battery health

the phone itself looks great physically but there is one major downside and that's on the inside the phone on the day of received out of the box only had 85% battery health now I would of expected this if I had chosen the acceptable quality option but I spent the extra money on the excellent option and one of the main reasons I did that was because I thought it would guarantee a new battery with 100% battery health, I am disappointed at the fact it only has 85%. the phone other then that looks great and works well but I already know the battery health is going to be an issue for me as the XS is already known to be slightly poorer in regards to how long a full charge lasts and now with this poor battery health it will be worse

April 27, 2021
Unprompted review
Phonely.ie logo

Reply from Phonely.ie

Hello and thanks for taking your time to review our company . I totally agree that to receive phone with 85% battery life can be disappointing , but i can assure that 85% is still totally acceptable and good battery life even if you go to apple shop they will tell you the same , and we tell this in our description that we guarantee anything between 85-100% battery life .
And about the condition of the phone , good and excellent refers to the physical condition of the phone but not to functionality, all our phones goes through same testing process and only after all test are passed they are graded to good and excellent ( so for example excellent phone can have 85% battery life and good condition one can have 100% battery life )
Thanks again for taking your time and for buying from us .

Rated 4 out of 5 stars

Great service

The delivery came a week later, but because of COVID that’s understandable. But I got the tracking code the same day I bought the phone.

April 26, 2021
Phonely.ie logo

Reply from Phonely.ie

Hello and thanks for taking time to review us . We apologies for the delay of An post and we are already working to get contract with different deliveries companies to avoid this in future .
Thanks again for buying form us and trusting our company
Phonely Team

Rated 5 out of 5 stars

Service was class

Service was class, phone came next day which was fantastic! I ordered the iphone SE 2020 and it was in immaculate condition and even came with a free screen protector and case. Highly recommend!!!

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

I absolutely love my new Iphone11 it’s…

I absolutely love my new Iphone11 it’s in excellent condition (brand new) . I ordered it on a Thursday got an email not long after saying it was shipped and received it the following morning. So fast I couldn’t believe it. I will definitely be recommending you to friends. The phone came with a charger a cool box and a free case and screen protector. Absolutely brilliant!!!

April 18, 2021
Rated 5 out of 5 stars

Highly recommend

Coudnt find a better price for the iphone 11 anywhere else. the phone is in perfect condition with no scratches and perfect battery health. Service great too. I highly reccommend.

April 16, 2021
Rated 5 out of 5 stars

Excellent service!

I ordered a phone, and it was ready to be collected within 24 hours.
Communication was excellent, but the shop was hard to find.
Regardless, the phone was in perfect condition and well priced.
I would highly recommend Phonely to anyone looking for a new phone!

April 15, 2021
Unprompted review

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