Bought Samsung galaxy s6 very good price,new. Wayne transferred every across from old phone. Always on end of telephone if needing any help or advice, would highly recommend, brilliant service than... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wayne was absolutely brilliant at explaining the difference between a couple of phones because my husband and I are really a couple of old dinosaurs when it comes to tech. He took his time with us and... See more
Fantastic service. On time easily contactable and I got a response within a comfortable time frame. I felt confident making payment. I received the phone. It was a gift for my husband who decided he w... See more
Wayne was very friendly and professional in his deliverance of service. He answer all questions and was very helpful when asked for advice. Delivery was quick and phone purchased was as described and... See more
Company replied
Company details
Written by the company
We're an independent mobile phone retailer based in Boston, Lincolnshire, serving thousands of customers across the UK with expertly checked second-hand phones and sealed, brand-new tech at unbeatable value. Founded by Wayne Stringer, our mission is to make quality technology accessible, affordable, and risk-free, whether you’re shopping from your sofa or on the school run. Quality devices for a trusted source that offers you the personal touch
Contact info
2 Ashton hall drive , PE21 7TG , Boston, United Kingdom
- 01205 500181
- sales@phonesfromhome.co.uk
- phonesfromhome.co.uk
5.0
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great place to buy your phone
Excellent experience great communication and phone was better than described. Will definitely buy from them again
April 14, 2026
The best of the best verry good service…
The best of the best verry good service honest and verry respectful 10+ highly recommend
April 26, 2026
Unprompted review
Bought an iPhone 15 Pro Max
Bought an iPhone 15 pro max , hassle free great price and quality , excellent customer service , opened the store at 9PM on Saturday night. Would definitely buy from him again
April 25, 2026
Unprompted review
Great service and straight forward…
Great service and straight forward communication exceptional value for money and great after service. Highly recommend these guys and I will continue to use in the future. Keep up the great service
April 25, 2026
Unprompted review
Second purchase from this company and…
Second purchase from this company and as previously experienced: great service, items as described and superfast delivery.
April 20, 2026
really nice and friendly man
really nice and friendly man, the phones amazing, extremely happy!
April 23, 2026
Unprompted review
Reply from Phones From Home
Thank you so much really appreciate you coming to us means a lot
Made my order guy was texting me as he…
Made my order guy was texting me as he was completing it to made sure I got the phone I wanted this shop could be possibly the best there is when it comes to mobile phones will definitely buy again
April 23, 2026
Reply from Phones From Home
Thanks again for your kind words welcome back anytime
Excellent service and great…
Excellent service and great communication
April 23, 2026
Unprompted review
Reply from Phones From Home
Thank you so much for taking your time to leave a review
Great customer service and was…
Great customer service and was available to answer all questions
Would recommend
April 22, 2026
Unprompted review
Reply from Phones From Home
Thanks again really appreciate it. Look forward to serving you again in the future.
Genuine and honest business
Great Experience shopping here, Wayne is a great guy! Very helpful, friendly and genuine guy! Would recommend to anyone!
April 22, 2026
Unprompted review
Reply from Phones From Home
Thank you so much, Fred. Look forward having more transactions in the future.
Absolutely amazing service from Phones…
Absolutely amazing service from Phones From Home! ⭐⭐⭐⭐⭐The whole process was smooth, quick, and stress-free. The phone is exactly as described—perfect condition and working flawlessly. Customer support was friendly and responsive, answering all my questions promptly.
Highly recommend to anyone looking for great deals and reliable service. Will never go anywhere else!
April 20, 2026
Unprompted review
Reply from Phones From Home
Thank you, Jade means a lot loyal customer hundred percent
Very good experience with wayne hassle…
Very good experience with wayne hassle free very good buyer pays a decent price and very polite 👍
April 20, 2026
Unprompted review
Reply from Phones From Home
Thank you, Michael. Look forward to seeing you again soon.
Excellent Experience
Fantastic service and quick delivery!
I recently bought a phone from this site and I’m very impressed. The ordering process was smooth, and the phone arrived exactly as described and very quickly. Great communication throughout. This is my 4th time I bought phones from them. Highly recommend!
April 17, 2026
Unprompted review
Reply from Phones From Home
Lovely review always nice to read thanks again
First class service and was very…
First class service and was very helpful and full of advice. Highly recommended
April 19, 2026
Unprompted review
Reply from Phones From Home
Thank you, Anthony. Glad you’re happy with the service. See you again soon.
Great product
Great product and was as described. Came super quick.
Great company. Recommended.
April 18, 2026
Unprompted review
Reply from Phones From Home
Thank you so much
Absolutely fantastic
Absolutely fantastic, very polite and friendly and the prices are incredible the best around in my eyes and will definitely be returning, this will be the shop I use going forward, give it a try if you haven’t as your missing out on something great.
April 18, 2026
Unprompted review
Reply from Phones From Home
Lovely review, thank you so much again
Would definitely recommend
Phone delivery quickly and exactly as described for the lowest price I could find online.
April 9, 2026
Reply from Phones From Home
Thank you so much for using our website. Look forward to seeing you back soon and don’t forget to use your discount code.✔️
Trustworthy and Reliable
Trustworthy and Reliable! Collects the device for you!
April 16, 2026
Unprompted review
Reply from Phones From Home
Thank you so much. Look forward to serving you again in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.