Last Christmas I ordered two separate photobooks. One arrived and one did not. In January I contacted Jessops. It transpired they thought only one book had been ordered, eventually finding the seco... See more
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Gave Jessops one star, because there's not an option for zero stars. Took my Tamron lens to Jessops for a repair, expressly stating to the salesman that I didn't require any other work carrying out. A... See more
Tried Jessops for 6 x 4 prints and impressed with the quality. Did a side by side comparison with a PhotoBox premium 6 x 4 print of the same image - and big difference in quality. Better colours, grea... See more
Ok, so you asked, quite honestly terrible, I keep getting daily emails and recommended adds for last minute offers, orders and Christmas deliveries, yet nearly 3 weeks after ordering I still haven'... See more
Company replied
Company details
Written by the company
Jessops Photo are photo printing specialists, offering a wide range of products to turn your memories into something even more special. Whether you simply want to print digital photographs from your digital camera on high quality photo paper, or you want to create something a little more unique like a canvas print, photo calendar or poster, you’ll find it in our extensive range of products.
Contact info
Third Avenue, SL7 1EY, Marlow, United Kingdom
- 020 3322 3387
- photocs@jessops.com
- photo.jessops.com
Hasn’t replied to negative reviews
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10 / 10
I’ve used soo many different photo printing companies and was sick of my photos not looking crisp. I’d been road tripping the whole of the West coast of America, taken some insanely beautiful photos on my iPhone and I didn’t want them ruined by bad service.
I found Jessops had 5 stars on trusty Which? And it was great move. I was willing to pay the extra to have amazing prints developed to remember the trip of a life time. I had some prints blown and they didn’t blur. Also they have a great feature where you can print the size of the photo in the size it was taken for example you can print Panos off your iPhone and they come out perfectly! Wish I had known about Jessops sooner - legend of a company
Quick service!
Easy to use website
Easy to use website. Pictures upload quickly and a wide range of products. Great fun making the photo books and a brilliant way of sharing holiday memories.
Quality Photobook
I used Jessops (Cewe) for my first photobook for a wedding client. Was worried about how it might turn up but needn't have. The process was easy, the book, paper and print quality was excellent. I shall definitely use them again.
Loved the pic😍
Delivered on time
Delivered on time. Quality of pictures excellent. Very happy
very easy to use program with lots of…
very easy to use program with lots of products.
fast and reliable delivery
Excellent quality
Brilliant. Fantastic quality and arrived quickly. Thank you very much.
Easy to use and prompt service.
Hardcover book with glossy paper
Hardcover book with glossy paper: great quality.
Shipping a bit slow, but that was free.
A very positive experience
A very positive experience. My framed poster print came as scheduled and is superb quality. Excellent quality control and workmanship.
Generally a very good experience.
Generally a very good experience, resulting in a fine album of holiday pictures, delivered really speedily. My only gripes were...
1) I couldn't find a decent help screen. (e.g. How to remove photos from your list, once you have them in the book. How to add pages in among the ones already there. You could do these things, but the methods were not obvious.).
2) Even when you had set it so that photos already selected were removed from the selection list, some were still left there.
Overall very pleased with the quality of my album.
Bad customer service.
Ordered 2 canvasses online to collect in Inverness store. They were a present I needed to have before 23 June. Received an email saying they been dispatched on 14 June, should be arriving 21 June but I’d get an email or text to advise me. 21 June arrived - no text or email, so I did live chat on website. They gave me Inverness store number and I called Friday 22. Rude staff member kept interrupting me when I was trying to explain! Then he said I wouldn’t have got an arrival notification because under new data protection rules my details can’t be kept! He checked and said the canvasses were both there. I was at work, but luckily my stepdaughter managed to collect them during her break in the afternoon. I will never use this facility again.

Reply from Jessops Photo
Great service from customer service…
Great service from customer service staff and quick turnaround on photo book
Almost a five I have a bit of a problem…
Almost a five I have a bit of a problem downloading new versions, but this
could be my lack of IT experience.
Really pleased with my photo and how…
Really pleased with my photo and how quickly my order was processed and delivered.
Sent photos for printing online
Sent photos for printing online, system was easy to use, photos came within time frame given and the colours are good. the price for 200+ prints was competitive.
Easy to use
Easy to use. Quick delivery after ordering. Great quality although some of my photos though memorable are not!
Honestly well worth my time
Honestly well worth my time. I wanted professional looking prints, and that’s exactly what i got. The price for it was amazing as well. Count recommend more!
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