PHOTO E.Leclerc Reviews 85,554

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the photos and products received, often noting the excellent colors and unexpected results. Many consumers find the ordering process easy and convenient, whether through the application or website, and appreciate the quick delivery service. The user experience is frequently highlighted as positive, with people enjoying the simplicity and efficiency of creating albums and selecting photos. However, some customers also noted issues with their orders, specifically regarding photo dimensions and cropping. A few people mentioned receiving photos in incorrect sizes or formats, and some experienced problems with images being cut off or appearing too dark compared to the original. There were also occasional reports of damaged items upon arrival or delays in receiving certain products.

What people talk about most

Quality

Clients share positive opinions on quality. Many reviewers praise the excellent photo quality, with some... See more

Product

Users describe positive interactions with product. Many customers are very happy with the quality of photos,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers are satisfied with the speed of... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and intuitive nature of the... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise the ease of ordering... See more

Based on these reviews

Rated 4 out of 5 stars

J’ai adore la qualité des photos est super. Par contre je comprends pas pk j’avais commander que des photos en format original, mais que j’ai plein de carrée et de grande

Rated 5 out of 5 stars

Site facile à utiliser. Impression de 1500 photos. Les photos correspondent à mes attentes. Seul point négatif : le titre de la photo n'est imprimé que partiellement au recto de la photo sinon, top... See more

Rated 5 out of 5 stars

J'ai l'impression que les photos se placent d'office je n'ai pas su gérer l'emplacement Au final ça reste un album sympa je réitère

Rated 5 out of 5 stars

We had a picture from an old post card of the town in France where we lived for almost 25 years. We had it "blown up" and printed on a foam board 120cm x 80 cm and we were surprised at the quality, th... See more

Rated 5 out of 5 stars

Je commende souvent des photos sur l’application photos Leclerc c’est pratique , les photos sont prêtes en peu de temps , en formats souhaités

Rated 5 out of 5 stars

Qualité et format top ! Hàte de faire developper d’autres photos, le plaisir des impressions mat, je suis conquise

Rated 5 out of 5 stars

J ai fait un album photo. Commande très facile en ligne. Livraison en magasin rapide. Retrait simple au comptoir.

Rated 5 out of 5 stars

Réception des photos rapide,site simple à accéder. Photo de bonne qualité . Fort agréable à regarder car je ne faisais plus développer mes photos .Experience à renouveler .

Rated 2 out of 5 stars

Impression photo grand format. Photo beaucoup trop sombre, surtout par rapport à l’originale fourni… J’ai commandé un agrandissement pas une retouche…

Company replied

Rated 5 out of 5 stars

Magnets supers sympas belle qualité de photo, ultra rapide. Emballage soigné. C’est top

Rated 5 out of 5 stars

tres jolie album beaucoup de chois de fon y compris les cliparts ainssi que les theme;

Rated 5 out of 5 stars

Tres belle qualité de photo, agréablement surprise du résultat. Je continuerai de commander les photos chez Leclerc photo.

Rated 3 out of 5 stars

Sur le lot 2 photos portraits inutilisables, coupé au niveau de la tête, j'ai du les réimprimer m. Si lon le reste des photos parfait😀

Company replied

Rated 5 out of 5 stars

2 commandes et qualité photo IMPECCABLE ! Avec l'effort de réduction faite par Leclerc, encore mieux !. Je recommande bien évidemment.

Rated 5 out of 5 stars

Application PHOTO E.Leclerc simple à utiliser sur le smartphone. Sélection des photos facilitée. Livraison rapide en centre LECLERC Culture

Rated 5 out of 5 stars

Once I understood the creation program, all was great, fab service and great print quality also

Rated 2 out of 5 stars

Photo looks much better on my phone, quality of this print is not as I had hoped. Also there is nothing on the back to attach it to the wall. Disappointing. I ordered a calendar at the same time whi... See more

Company replied

Rated 3 out of 5 stars

Photos peu qualitatives concernant les magnets. Entre la qualité d'origine de la photo et le rendu final, on perd en qualité.

Company replied

Rated 5 out of 5 stars

Le logitiel de creation d'album est simple a utiliser et l"approche en est intuitive

Rated 5 out of 5 stars

Quality , excellent. Service, excellent. Will use this sevice again, and recommend it to anyone.

Rated 5 out of 5 stars

I ordered photos from here recently and was extremely happy with them. The price was excellent and they were delivered very quickly. Will definitely be reordering again.

Rated 5 out of 5 stars

super service, quick and efficient, easy retrieval, great quality prints - thank you!

Rated 5 out of 5 stars

Conception simple et facile d'un album photos avec le logiciel Délais de fabrication et d'expédition rapide

Rated 5 out of 5 stars

Excellent pour cet chat de l'impression de photo

Rated 1 out of 5 stars

Photo non conformes aux dimensions commandées Remboursement ou réimpression impossible

Company replied

Rated 3 out of 5 stars

L’ensemble des photos son bien mais 2 photos on été mal imprimé la dimension n’était pas la bonne

Company replied

Rated 2 out of 5 stars

La dimension des photos n'est pas standard, c'est trop long ou trop large, ou pas assez long ou large...

Company replied

Rated 2 out of 5 stars

Format commandé 13x17 mais format des photos reçues disparate : 2 photos 12,5 x 12,5 et 1 format 12,5 x 22 ????

Company replied

Rated 2 out of 5 stars

beaucoup de photos faites en format carré au lieu de rectangle - modifié par vos services sans raison

Company replied

Rated 1 out of 5 stars

délai de production beaucoup trop long avec pour finir ré-édition de l' album photo !!!

Company replied

Rated 3 out of 5 stars

Attention la photo portait était abîmée dans un coin avec l emballage mal fait

Company replied

Rated 1 out of 5 stars

65 photos perdues car envoie en 2 parties de ma commande. Pas besoin d’en dire plus !

Company replied


Company details

  1. Photo Printing Service
  2. Photography Service

Information provided by various external sources

Développez vos photos en ligne, créez votre livre photo, déco murale, poster photo, photo sur toile ou autres cadeau photo à prix E.Leclerc avec photo.leclerc


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

86K reviews

5-star
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Rated 3 out of 5 stars

Photos ternes

Photos ternes

March 9, 2026
PHOTO E.Leclerc logo

Reply from PHOTO E.Leclerc

Bonjour Xavier,

Nous vous remercions de nous avoir contactés et sommes désolés d'apprendre votre déception.

Dans le cadre de la Garantie Satisfaction, nous vous proposons de vous rembourser si vous le souhaitez.

Il vous suffit de nous fournir une preuve de destruction de votre commande ( photos déchirées) à serviceclient@photoleclerc et dès réception, nous vous rembourserons votre commande.

Restant à votre disposition,

Méghane, chargée de clientèle Photo E.Leclerc

Rated 3 out of 5 stars

Sur le lot 2 photos portraits…

Sur le lot 2 photos portraits inutilisables, coupé au niveau de la tête, j'ai du les réimprimer m. Si lon le reste des photos parfait😀

February 17, 2026
PHOTO E.Leclerc logo

Reply from PHOTO E.Leclerc

Bonjour Gaelle,

Nous sommes désolés d'apprendre votre insatisfaction quant aux deux photos inutilisables. Nous avons procédé au remboursement des deux photos.
Restant à votre entière disposition,

Christelle chargée de clientèle Photo E.Leclerc

Rated 5 out of 5 stars

Old post care becomes work of art!

We had a picture from an old post card of the town in France where we lived for almost 25 years. We had it "blown up" and printed on a foam board 120cm x 80 cm and we were surprised at the quality, the colors, and unexpected results. We hight recommend this service. I'm looking for more things I can have printed at PHOTO E. Leclerc.

February 17, 2026
Rated 3 out of 5 stars

photos WhatsApp

Au moment de passer ma commande sur l'appli, je n'ai pas pu commander mes photos issues d'envois WhatsApp ou Messenger

February 10, 2026
PHOTO E.Leclerc logo

Reply from PHOTO E.Leclerc

Bonjour Brigitte,

Nous vous remercions de nous avoir contactés et sommes désolés d'apprendre votre déception.
Nous souhaitons en savoir plus; vous pouvez nous écrire par mail à serviceclient@photoleclerc.
Restant à votre disposition,
Méghane,chargée de clientèle Photo E.Leclerc

Rated 4 out of 5 stars

satisfaction

photos nettes, rapidité de service
Point négatif : ne pas pouvoir inserer de page entre celle qui sont déjà remplies de photos

February 7, 2026
Rated 1 out of 5 stars

Photo non conformes aux dimensions…

Photo non conformes aux dimensions commandées
Remboursement ou réimpression impossible

January 17, 2026
PHOTO E.Leclerc logo

Reply from PHOTO E.Leclerc

Bonjour Jules,

Nous vous remercions de nous avoir contactés et sommes désolés d'apprendre votre insatisfaction. Votre réclamation est en cours de traitement.

En espérant conserver votre confiance,

Oumaya, chargée de clientèle PHOTO E.Leclerc

Rated 5 out of 5 stars

Impression de 1500 photos

Site facile à utiliser.
Impression de 1500 photos.
Les photos correspondent à mes attentes.
Seul point négatif : le titre de la photo n'est imprimé que partiellement au recto de la photo sinon, top !

December 6, 2025

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