I ordered a photo in necklace on December 18th, Never got it. I emailed them on December 30th to ask where my order was. I got a reply on the 31st saying that it was "successfully despatched" and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolute scam of a company. My daughter placed an order 2nd January for a sentimental order, promised delivery in 7 days & STILL not received it. 1st email said it had been dispatched, 2nd one said it... See more
Same story as most of the other reviews on here. Unfortunately we didn't check the reviews before ordering. Partner ordered a necklace for her sister which held a sentimental picture inside and we've... See more
I ordered a necklace on 3rd March but I didn’t receive a despatch date, i read the reviews below and panicked as i thought this would be a scam. I emailed the company and they responded within a coupl... See more
1.9
Poor
26 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Great Product.
To be honest, I was nervous with my order after reading the other reviews. I was able to track my order (YODEL) with a two hour delivery slot. It was delivered within the time frame stated in the website. So happy with the product. Image is clear and projects onto the wall.
December 9, 2022
Unprompted review
Ordered from this company and haven't…
Ordered from this company and haven't received my parcel at all. Emailed them s few times no response at all. Yodel where supposed to deliver and they where useless aswell. All they want is your money and you won't receive your parcel theives 😠😠😠
December 5, 2022
Unprompted review
DISGUSTING LOW LIFE SCAMMERS
Absolutely disgusted with this company, I ordered a necklace and 3 bracelets on the 26th of September and I still haven’t received them. I have been emailing them since the 4th October asking for a refund and apart from two measly automated responses I’ve heard absolutely nothing! They are scammers and fraudsters and absolutely disgustingly. I am fuming with this company and will never buy from them ever again!
October 21, 2022
Unprompted review
So I left a bad review saying don’t buy…
So I left a bad review saying don’t buy from these, the items don’t arrive….and then they turned up! However no dispatch email or correspondence with them. The item is amazing though so old review deleted
September 14, 2022
Unprompted review
Do not order items don't arrive
I ordered 2 necklaces for fathers day and they have not arrived , no replies from any of my emails , no response from the what's app number and no other way to contact them. What a disgraceful company , are they scammers ? They should be taken down !!
June 17, 2022
Unprompted review
Do not purchase from here
Do not purchase from here. I ordered a necklace as wedding gift for the bride over a month before the wedding with a picture of her late grandmother. The item was ordered 30th March 2022, it has still not arrived. I have tried emailing the company, and after receiving two responses telling me to wait a few more days, they are now not responding at all. The telephone number on the website does not call, and there is no response from WhatsApp both via message and telephone. This company is disgraceful and I will be seeking legal advice.
May 30, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.