I LOVE these presets and courses this company does. I Discovered them several years ago and bought lots of the presets back then. I purchased some new ones recently and asked about my old account if i... See more
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Minor issue fixed almost instantly and very courteously. Not only that, they checked to make sure I was satisfied.
Your videos are wonderful and energetic Serge. I have bought most of your courses and they are all extraordinary. My favorite training videos by far. I am amazed at the professionalism and great way... See more
I have been a fan of Serge for a couple of years. Constant email alerts are the only downside to subscribing. There are on line videos where magic and sales happen. Downloads of books, info, guides in... See more
Company details
Written by the company
Photoserge is here to help you create better photos to increase your chances of success as a photographer. Serge Ramelli will help you master your camera, develop in Lightroom and take it to the next Level with Photoshop and other software!
Contact info
331 cleveland street , 33755, Clearwater, United States
- support@photoserge.com
- photoserge.com
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Hasn’t replied to negative reviews
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The Quality of My Photography Took a Quantum Leap
I have completed courses, attended webinars and in-person workshops with Serge. I have learned so much and the quality of my photography has taken a quantum leap thanks to Serge's advice and support.
The Best !
I been following and using photoserge presets and course for quite some time and have learned a great deal. recently my computer crashed and i lost all my software,presets,apps etc. team at Photoserge had me back up and running with all my previously purchased materials as i couldn't access. huge thanks Patrick !
Excellent photo workshop experience
Since 2022 I have been participating in Serge Ramelli's Photo workshops. They have changed my life and my whole photography experience.
The personal attention, the excellent planning and the experience of a beautiful final product leaves me totally satisfied.
I addition I have made some wonderful contacts with photographers who I will stay in touch with for ever,
Top notice organization.
Their customer service folks respond quickly and with the correct results. The presets are extremely helpful in getting the look I want from my photos. Will continue to buy from Photoserge.
Great Courses for Photographers
Photo Serge has some excellent courses - He is very engaging and enthusiastic, and takes you through everything step by step so at the end you feel everything has been covered and you are much better informed.
I have used the support email a few times and the response is very good.
Good qualité
Very nice preset, both high-quality and plentiful.
Customer support is responsive ( special mention to Patrik)
The preset explanation vidéos are appreciated
I was really wrapped when Serge said…
I was really wrapped when Serge said that my photo was a good shot.
Constant spam
Made an account a few years back, now I receive about 3, 4 spam emails per day from this website, despite having unsubscribed multiple times.
Great customer support
I had mistakenly purchase some of Serge’s courses only to realize that I already had them. I contacted Serge’s customer support and was immediately helped by a man named Patrik. He was very responsive and was a great help.
I have used Serge’s customer support before when I had difficulty installing presets. Immediately they helped me.
I would highly recommend Serge both for his masterful skills—and his ability to teach them—and for his great customer support.
Downloaded Lightroom presets
I was given the opportunity to download some of the Lightroom presets offered by Serge Ramelli and took him up on the offer.
I'm actually a long-term follower of Serge Ramelli on his YouTube channel and have found information offered by him to be clear and concise.
What an experience
What an experience, I have been a fan a follower and a student of Serges for some time, this was my third workshop and I have to say was one of the best experiences I have had, the guidance and the attention to the students he gives it is no wonder he gets so many of the same people return for more workshops with him, its a real family atmosphere and you get to make new friends for life.
Prompt Response with Concern Resolution.
I received a prompt email response to my posted concern that conveyed notifying me that the concern was fully resolved. The content of the email was polite and professional.
In addition to serving top tier…
In addition to serving top tier training and photography products, Serge provides stellar customer service as well, specifically Pat. I had an issue with inadvertent multiple accounts that Pat resolved with minimal fuss and frustration. I also greatly appreciated the security check Pat requested before servicing my request. All in all, a superb experience and example of exemplary customer service.
I asked a question
I asked a question, and Serge's team was straight on to it. I am loving the courses i have purchased and am having fun using the presets.
Work well done
Everyone was willing to put time and effort into correcting the issues I was having with my account. Patrik very quickly found the problem and got it corrected.
My question and problem were quickly…
My question and problem were quickly understood and corrected immediately.
I checked-in on my course library on…
I checked-in on my course library on 4/16/2025 at Photoserge.com. For some reason almost all had been deleted or removed. I shot off a couple of emails to PhotoSerge support letting them know about the problem. I was extremely pleased that within a short period of time my courses had been restored to my library. Thank you, Patrik! I appreciate you exceeding my expectations on resolving this issue!
Really good customer service
Really good customer service! fast, concise, responses that address the questions asked.
I emailed for help and received it…
I emailed for help and received it wonderfully quickly. Problem solved in no time at all
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