Monitor was out of stock when I ordered it. I was away on vacation when I got a message that it had been dispatched. Had to find someone to be home when it arrived. Also for a .ie retailer, I would ex... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The order has not been received yet. As far as I know it has been shipped, however it's still stuck in the transit since the 3rd of April.
All the items were as ordered and packed well.
ordered a few times now. I was looking for a shop that ships within Europe so there would not be delays with customs/extra charges. Prices on photospecialist are excellent compared to other online re... See more
Company details
Information provided by various external sources
Photospecialist is a leading specialist of photographic and video equipment with 40 years of experience. Competitive prices, expert advice and excellent service
Contact info
Essebaan 55, 2908 LJ, Capelle aan den IJssel, Netherlands
- 05 1349216
- photospecialist.ie
3.9
Great
249 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 15% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My Order
This time around my order was well packed. Very efficient and quick delivery.
January 26, 2025
Unprompted review
Reply from Photospecialist
I am glad to read this and thank you for the positive feedback!
OM-5 wait but worth it
Delay with delivery. Courier Issue.
Customer Service via Phone great. Email support response times are poor.
Overall really happy with product and would consider using Photo Specialist again
January 27, 2025
Unprompted review
Slow delivery and poor customer service
Extremely Slow Delivery-Poor Customer Service
I placed an order for film almost a week ago and paid for delivery, but I still haven’t received my package. The tracking number provided hasn’t given any useful updates, and the delivery is taking far longer than expected. The lack of clear information and the extended wait time has been very frustrating.
This delay has made me seriously reconsider using this company again in the future. Based on this experience, I cannot recommend this company for timely deliveries.
Update:It took three weeks for the order to arrive. The updates from customer service were very unhelpful and offered no information or compensation for delivery charge.
January 17, 2025
Unprompted review
Reply from Photospecialist
Thanks for the review, I'm happy to check with you so I can tell you more about your order. It may be that the item is out of stock. I hope to get in touch with you.
2 weeks later and package still hasn't arrived
I ordered something for an upcoming trip nearly 2 weeks before the trip was supposed to start. Believing that the website states 3-5 business days for this particular item, which was in stock. The package never arrived on time and as of today still has not arrived. The customer service that I rang 3 business days before the start of my trip was very friendly. Sadly though not helpful at all in getting me any information about the product and it's arrival time. Will go back to buying at the reputable and trusted camera shop by all costs in the future again. They did not have this particular item in stock, which is why I gave photospecialist a try. Lesson learned, would not order again.
December 30, 2024
Unprompted review
Reply from Photospecialist
Thank you for your review and I understand that it is frustrating we were not able to fulfil the information via the website and that the package was not delivered on time. I would like to thank you very much for the feedback and should you have any further clarifications I would be happy to get in touch.
Grate products.Fast delivery
Grate products.Fast delivery. Highly recommend 👌
December 20, 2024
Unprompted review
Reply from Photospecialist
Thanks very much, Patryk. Enjoy your purchase!
The LG MyView Smart Monitor turned out…
The LG MyView Smart Monitor turned out better than expected
December 22, 2024
Unprompted review
Reply from Photospecialist
That's great to read! I wish you lots of fun with it!
L Plate for Nikon Z9
Dealing with Photospecialist.ie was a dream. Very easy to deal with and my order arrived on time. Will hope with them again.
November 15, 2024
Unprompted review
Reply from Photospecialist
Thank you very much Eugene. Enjoy your photography!
product was as described.
product was as described and was delivered in the time stated.
October 28, 2024
Unprompted review
Reply from Photospecialist
Great to hear everything went as expected! Thanks for your review, and enjoy your purchase! 📦✨
Product no-show
Ordered a printer for 2-3 day delivery. No sign. Rang them, they said actually it’s out of stock and won’t be available for 7 months. They had no intention of calling me. No apology. Joke of a company.
October 26, 2024
Unprompted review
Reply from Photospecialist
Sorry to read about your frustrating experience. That delay and lack of communication isn't what you should expect, and I understand your disappointment. Thanks for sharing your feedback; we'll work on making sure situations like this are handled much better in the future.
Excellent customer after sales care
I bought a Tripod Dolly over a year ago, and was so busy I did not contact Photospecialist until over a year after I purchased it about a flaw in one of the wheels. The way they helped with their "No quibble... we are here to help" attitude, and also their supply of a replacement wheel is excellent. Thank you Mariana and Gino!
September 9, 2024
Unprompted review
Reply from Photospecialist
As long as you have warranty on the product, we are happy to help, hopefully you can use the dolly again now! Thank you so much for your lovely review!
order number 13607116 Vanguard camera…
order number 13607116 Vanguard camera bag
I had a problem with entering my address on the website order form. An email to customer service was responded to in less than 24 hours and a solution was found. Delivery of the camera bag has taken only 3 business days and I am very happy with the product. I would certainly purchase from Photospecialist again.
August 7, 2024
Unprompted review
Reply from Photospecialist
We're always glad to be of help, Sean. Thank you for rating us and enjoy photography!
Excellent Service!!
August 9, 2024
Unprompted review
Reply from Photospecialist
Nice to read that our service is so good! Thanks so much for taking the time to share this with us!
Incredibly fast delivery&great prices
Incredibly fast delivery, got an item I couldn't get anywhere else online and very good price.
Photospecialist are a brilliant source for photography equipment. Highly recommended!
May 18, 2024
Unprompted review
Reply from Photospecialist
Thank you very much, Clonkers! Enjoy your new gear!
Reply from Photospecialist
Great! Thank you for the review.
Canon EOS R7
Delivered within a week. Everything as described. Thank you.
April 17, 2024
Unprompted review
Reply from Photospecialist
Thank you very much too!
Ordered two different Peak Design…
Ordered two different Peak Design tripod mounting plates, the standard version for Peak Design and Arca Swiss and the Multi-plate for Peak Design / Arca Swiss / Manfrotto. Both arrived, well packed and delivered quickly. I find the stock and supply of this supplier to be consistently excellent.
April 23, 2024
Unprompted review
Reply from Photospecialist
Thank you so much for the nice compliment, I wish you lots of fun with it!
Slow to deliver but ok
I bought from this company based solely on the price.
Now after 12 days I had not heard anything or given any tracking information. Then I was advised by UPS that my item would be delivered in 2 hours !
Sure enough it arrived in its original Epson box packaging. I suspect that the company does not hold stock itself but orders from the manufacturers when they receive an order. This possibly explains the delay in sending things out. Give them a 4 as the lack of communication causes unnecessary stress otherwise they’re fine.
April 19, 2024
Unprompted review
Reply from Photospecialist
Thanks for the review, we do have a lot of items in stock, but we ship from the Netherlands. This can sometimes cause a bit more delay than we would like. It is also possible that the item purchased is in 1 of our shops. In that case, it still needs to be picked up. Sorry it took a little longer. I hope you enjoy your order.
Quick delivery and great customer…
Quick delivery and great customer service
April 2, 2024
Unprompted review
Reply from Photospecialist
Great to read, thank you for trusting us and enjoy your purchase!
Dji mini 3
Ordered DJI mini 3 off photo specialist there recently, very happy with the drone and its controller. Couldn’t have asked for better service.
April 8, 2024
Unprompted review
Reply from Photospecialist
Thank you very much, Adam! We wish you many happy flying hours!
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