PHOTOWALL Reviews 

1,918
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 275 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, highlighting beautiful designs and impressive results after installation. Many found the peel and stick wallpaper remarkably easy to apply, often noting its forgiving nature and smooth application. Reviewers also appreciate the seamless ordering process, quick delivery, and the helpfulness of samples, which aid in making confident selections. However, some customers noted issues with product quality, such as thinner material or problems with seams and adhesion, leading to bubbling or lifting. A few others experienced occasional order discrepancies, including incorrect sizing, missing panels, or damaged products upon arrival, which did not meet their expectations.

What people talk about most

Product

Customers had positive experiences with product, praising its quality, ease of installation, and beautiful... See more

Quality

People report positive experiences with quality, with many reviewers praising the high quality of the... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and efficient delivery... See more

User experience

Customers consistently note positive experiences with the user experience, highlighting the ease of... See more

Order

Clients share positive opinions on order, with many reviewers expressing satisfaction with the easy ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loved the process every step of the way! I really liked how the website had inspiration photos and videos of what other customers did in their homes. The peel and stick wallpaper is super easy to inst... See more

Rated 5 out of 5 stars

This was the first time I've ever wallpapered before - and I admit, I was a little nervous. Photowall's high quality material as well as the instructions and tools made it absolutely painless. As a fi... See more

Rated 5 out of 5 stars

We recently used Photowall to transform our kid's nursery to a toddler room and we are so pleasantly surprised with the majestic transformation. We used the Jungle Friends wall paper as the focal poin... See more

Rated 5 out of 5 stars

I enjoyed being able to purchase many samples to see how they looked in my space. The samples are a reasonable price so I felt free to try a few. In the end, this allowed me to feel confident with my... See more


Company details

  1. Wallpaper Store
  2. Decoration and Interior Design Store
  3. Poster Store

Written by the company

Wall Art by Passionate People. You'll find the perfect wallpaper and prints for you in our collection. We are passionate about helping you transform your home to reflect your personality.

Photowall

Written by the company

Highest quality
Our wall murals and canvas prints are of the highest quality in terms of materials and printing. They are environmentally friendly, fire-retardant to Swedish standards, and do not fade in sunlight. Wallpaper paste is always included.
100% customer satisfaction guarantee
If you are not satisfied with your order, you have the right to return it within 30 days, whatever the reason. The fact that the product is unique, with your own image and measurements, makes no difference. We will either replace your wall mural or canvas print with another one or refund the full purchase price within 30 days.
Free shipping, fast delivery
Shipping is always free and received orders are dispatched within 1-4 working days.
Customise your motif
We have more than 25,000 motifs to choose from in our range – and they can all be resized to fit your wall. If you still can’t find what you’re looking for, you can use an image of your own.

100% guarantee

Fast and free shipping!

Fast and free shipping!
We want all our customers to be satisfied. Just return your order within 30 days if you are not satisfied and we'll give you a refund.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(1,918)

349 reviews in the last 12 months

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Rated 5 out of 5 stars

Terrific experience

Being able to size the print to my exact dimensions was awesome. I was able to crop the image exactly. Ordering was easy and the fact that you have three options for look, feel and adhesion was brilliant. The company kept me up to date with timelines and shipping and considering it was shipped from Sweden, the package arrived very quickly. I would most certainly recommend this company and would use them again.

February 25, 2026
Rated 5 out of 5 stars

Awesome product

Instructions were clear, whole process was very beginner friendly!! Two people is definitely ideal for install, but was able to do it with one!

February 23, 2026
Rated 1 out of 5 stars

Terrible cut quality of this $800 wallpaper…qd

The cut quality of this $800 wallpaper is so low. The cut quality shows every strip even when diligently aligned. We will not ever purchase peel and stick or anything from photo wall again. Dissatisfied is an understatement

February 10, 2026
PHOTOWALL logo

Reply from PHOTOWALL

Hi Victoria, thank you for your feedback, and we’re very sorry to hear about your experience.

Our wallpaper panels are designed to be installed edge-to-edge, as the material does not shrink. For darker designs, the edges may appear more noticeable if there is even a slight gap during installation. When the panels are carefully aligned and pressed together, the seams should not be visible.

We understand your frustration and truly appreciate you sharing this with us.

Please expect an email from us within the day so we can assist you with your concern. Regardless, your satisfaction is important to us, and we will be sending you an email to assist you further with this matter.

Best regards,
Gab
Photowall

Rated 1 out of 5 stars

Looking for a custom canvas print and…

Looking for a custom canvas print and chose them because their ordering system gave the option to select sizes in 1-in increments. I selected a 39"x28" print of a famous piece and received a 40"x28" piece instead. Won't fit the frame I have and when I asked them to make it right They said they don't do odd sizes and just round up instead...

To be fair to them they offered for me to pay to ship it back for a full refund, but it's just cheaper at this point to get the piece resized and stretched locally and to cut bait and never use their services again.

March 5, 2026
Unprompted review
PHOTOWALL logo

Reply from PHOTOWALL

Hi Chris, thank you for your review.

I am so sorry to hear that the canvas didn't live up to your expectations.

We're interested in more feedback regarding this since we highly prioritize our product quality so I will contact you within the day.
Again, thank you for sharing, and have a nice day.

Our canvas prints are produced using standard production dimensions. Our canvas has a fixed dimension. The available dimensions are based on the image orientation if it is in portrait, landscape, and square. No special sizing and can't be adjusted.

Regardless, we offered the option to return the product for an exchange or a full refund. Feel free to send an email to customer service at customerservice.ca.en@photowall.com along with your order number if you want us to arrange the return for you.

Again, thank you for your review, and have a nice day.

Best regards,
James
Photowall

Rated 5 out of 5 stars

I would first like to highlight that I…Outstanding Customer Service – Tip About Ordering Panel Sizes

I would first like to highlight that I have never experienced such excellent customer service — truly outstanding.
One small point for improvement, however: contrary to what I understood from the website, the design is not adjusted when panels of different sizes are ordered. In my case, some panels ended up with a smaller version of the design.
Since my goal was to have designs of the same size to cover all the walls of my bathroom, I would therefore recommend ordering all panels in the same format to avoid this result.

February 19, 2026
Rated 2 out of 5 stars

Very pretty but very low quality, arrived with creases

The wallpaper is quite beautiful and that cannot be discredited. It is a bit of a lower quality though (or maybe not packaged securely). One of the panels had a massive crinkle through it (visible when still rolled up) that resulted in a large rigid patch on the wall. The sides of 2 of the panels were also frayed. The other 3/5 turned out beautifully and were easy to install but when it arrives damaged it is a big disappointment to have to cover it up with a frame opposed to having a new panel sent.

February 17, 2026
PHOTOWALL logo

Reply from PHOTOWALL

Hi Jamie, thank you for your review.

I'm very glad to hear that you found the wallpaper design beautiful and that most of the panels were easy to install. However, we’re truly sorry to hear that some of the panels arrived with creases and frayed edges. This is certainly not the experience we want for our customers, and we understand how disappointing it must have been to discover the damage during installation.

We take great care in packaging our products to avoid issues like this, but I understand how disappointing it can be when a product arrives in less than perfect condition.

I see that you’ve already been in touch with our customer service team, so please don’t hesitate to follow up if you have any further questions or need additional assistance. We're here to help.

Again, thank you for your review, and have a great day.

Best regards,
James
Photowall

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