Loved the process every step of the way! I really liked how the website had inspiration photos and videos of what other customers did in their homes. The peel and stick wallpaper is super easy to inst... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This was the first time I've ever wallpapered before - and I admit, I was a little nervous. Photowall's high quality material as well as the instructions and tools made it absolutely painless. As a fi... See more
We recently used Photowall to transform our kid's nursery to a toddler room and we are so pleasantly surprised with the majestic transformation. We used the Jungle Friends wall paper as the focal poin... See more
I enjoyed being able to purchase many samples to see how they looked in my space. The samples are a reasonable price so I felt free to try a few. In the end, this allowed me to feel confident with my... See more
Company details
Written by the company
Wall Art by Passionate People. You'll find the perfect wallpaper and prints for you in our collection. We are passionate about helping you transform your home to reflect your personality.
Photowall
Written by the company
- Highest quality
- Our wall murals and canvas prints are of the highest quality in terms of materials and printing. They are environmentally friendly, fire-retardant to Swedish standards, and do not fade in sunlight. Wallpaper paste is always included.
- 100% customer satisfaction guarantee
- If you are not satisfied with your order, you have the right to return it within 30 days, whatever the reason. The fact that the product is unique, with your own image and measurements, makes no difference. We will either replace your wall mural or canvas print with another one or refund the full purchase price within 30 days.
- Free shipping, fast delivery
- Shipping is always free and received orders are dispatched within 1-4 working days.
- Customise your motif
- We have more than 25,000 motifs to choose from in our range – and they can all be resized to fit your wall. If you still can’t find what you’re looking for, you can use an image of your own.
100% guarantee
Fast and free shipping!
We want all our customers to be satisfied. Just return your order within 30 days if you are not satisfied and we'll give you a refund.
Contact info
Fraktflygargatan 18, SE-128 21, Skarpnäck, Sweden
- 1-800-764-1283
- customerservice.ca.en@photowall.com
- photowall.com/ca
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well I wanted to love this but the…
Well I wanted to love this but the seams are awful. I have had to order coloured pencils in hopes of hiding them but… it would have been nice if the seams actually bud up together. We matched as close as possible but man those seams are very visible which is crazy for the price. I have done a dark wall paper in the past and the seam is virtually not there. So seriously consider the mural seams before buying. I bought the medium grade paper.
January 30, 2026
Reply from PHOTOWALL
Hi Sarah, thank you for your review.
Thank you for your feedback, and we’re sorry to hear about the issues with the seams. There are instances where light and dark colors may show visible joints between panels or edges, as well as discoloration, or spots that can appear after installation due to the wallpaper paste—especially if too much paste was applied or the panels weren’t pressed properly. For best results, the panels should always be applied edge to edge.
Regardless, I want you to be happy with your wall mural and I will contact you during the day to see how I can help you with this.
Again, thank you for your review, and have a nice day.
Best regards,
Gab
Photowall
Excellent customer service
Excellent customer service, I called for information on a Sunday and someone answered! All my questions were answered and I placed my order and received my wallpaper 8 days later Sweden to Quebec Canada.
January 28, 2026
Second time ordering from photo wall
Second time ordering from photo wall. Install went smoth product is durable. Looks great.
February 4, 2026
My son loves the mural but the product…
My son loves the mural but the product is a bit cheap for the price. It also has a shine that catches the bumps on the wall and the reflection of the ligh fixture so I’d go with the higher no shine quality paper and definitely have a professional install.
I am indeed a professional installer; which won't help with the shine situation. It is sold as a satin and not glossy. I just want customers to know that for the price difference they should go with a Matte finish.
February 5, 2026
Reply from PHOTOWALL
Hi Nathalie, thank you for your review.
Thank you for your feedback. We’re glad to hear your son loves the mural! We appreciate your note regarding the finish and how it can reflect light or show wall imperfections. Our Premium Satin paper has a glossy finish, while our Premium Matte paper is matte, which helps minimize reflections. For the best results, especially on textured or uneven walls, we always recommend professional installation.
Regardless, I want you to be happy with your wall mural and I will contact you during the day to see how I can help you with this.
Again, thank you for your review, and have a nice day.
Best regards,
Gab
Photowall
Great product but a little pricey.
Great product but a little pricey.
I didn’t digits the wife so I suppose it was very easy to install
February 3, 2026
The lines between panels are showing…
The lines between panels are showing although we followed the instructions. I would definitely NOT recommend this product given its' ridiculously high price!
January 29, 2026
Reply from PHOTOWALL
Hi Suzanne, thank you for your review.
We’re sorry to hear that the panel lines were visible despite following the instructions. There are instances where light and dark colors may show visible joints between panels or edges, as well as discoloration, or spots that can appear after installation due to the wallpaper paste—especially if too much paste was applied or if the panels weren’t pressed properly. For best results, the panels should always be applied edge to edge.
Regardless, I want you to be happy with your wall mural and I will contact you during the day to see how I can help you with this.
Again, thank you for your review, and have a nice day.
Best regards,
Gab
Photowall
An all around great product!
It was easy to order, arrived quickly with no damage, is high quality, simple installation instructions and is absolutely unique and beautiful!
January 29, 2026
Great product great service delivery…
Great product great service delivery was quick.
January 26, 2026
The service was great and delivery time…
The service was great and delivery time was excellent. We haven’t put it on yet as we have been away, but look forward to seeing the finished product.
January 23, 2026
Nice but fragile
The picture is very nice and the wallpaper is of good quality. But if you scrub it to remove the glue while you install it the Colors disappear. Everything turn white at the seams. So it is a bit disappointing.
January 23, 2026
Reply from PHOTOWALL
Hi Louise,
Thank you very much for your review and for your kind words about the picture and the quality of the wallpaper. We truly appreciate it.
I am sorry to hear about your experience during installation. Our Premium Matte wallpaper is slightly washable, but it is not designed to withstand heavy scrubbing. The Satin finish is even more delicate, as it does not have a protective laminate layer. For this reason, we always recommend gently wiping away any excess paste with a lightly damp cloth rather than scrubbing the surface.
If you would like to share more details about your installation or send us photos of the final result, please feel free to contact our customer service team. We’ll be more than happy to take a closer look and assist you further.
Thank you again for your feedback, and have a nice day!
Kind regards,
Lovely
Photowall
doesn't stick well
January 16, 2026
Reply from PHOTOWALL
Hi Santino, thank you for your review.
I’m really sorry to hear about the issues you've encountered with the Peel and Stick wallpaper, and this part We would love to get more details about your experience, especially regarding the loosening or not sticking well, so we can investigate this further and ensure it doesn't happen again.
We want to resolve this issue as soon as possible. I will contact you within the day and get back to me.
Again, thank you for your review, and have a nice day.
Best regards,
James
Photowall
Excellent service
Excellent service. Ordered a mural for my sons bedroom and when one of the panels had an issue with it, Photowall sent an entire new mural to replace the defective one.
January 7, 2026
Shipping is not quick!
17 days since ordering and still waiting for product to be delivered… As a Canadian, prepare to be charged additional fees for shipping since product comes from Sweden.
January 21, 2026
Reply from PHOTOWALL
Hi Peter, thank you for your review.
I apologize for the inconvenience that this matter has caused on your end.
All orders are produced and dispatched within the selected production timeframe shown at checkout. For international shipments, delivery times may vary depending on the destination and local postal or customs processing.
Regarding the additional charges mentioned, please note that customs duties and import taxes for shipments to Canada are determined by Canadian authorities once the parcel enters the country. These fees are not shipping charges and are not collected by us; they are assessed and collected by the courier (FedEx) during the import clearance process. This information is communicated at checkout prior to purchase.
Again, thank you for your review, and have a nice day.
Best regards,
Gab
Photowall
Love my framed poster
Love my framed poster! Excellent quality and prompt shipping. It was packaged well and easy to hang. Highly recommend!
January 13, 2026
Wallpaper nursery
The quality of the wallpaper is really good. Very nice colour and easy to install.
However, the preparation for the glue was a disaster. I had to sieve the clumps created while mixing the glue. At the end everything worked out.
January 13, 2026
I had a special request
I had a special request, as my image did not fit into the allotted space - they not only assisted me with my special request, they also helped out by enhancing my image and sending me a sample to ensure me of what my finished product will look like - I could not be more pleased, thank you again for your great customer service!
January 19, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.