PHOTOWALL Reviews 

5,867
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 503 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting its thickness, vibrant colors, and overall premium feel, making installation easier and more durable. Many appreciate the innovative designs and the ability to customize orders, which arrive quickly and are well-packaged. The ordering process is generally described as easy, and the provided tools and numbered panels significantly assist with application, leading to stunning results. However, some people were dissatisfied with the peel-and-stick wallpaper, reporting issues with lifting edges, visible seams, and the ink smudging or coming off with moisture. A few other people also felt that custom prints sometimes arrived pixelated or blurry, and there were occasional problems with incorrect sizes or colors compared to samples.

What people talk about most

Product

Customers had positive experiences with product, praising its high quality, vibrant colors, and realistic... See more

Quality

Customers consistently note positive experiences with quality, often describing products as high quality,... See more

Order

Reviewers mention positive feedback about the ordering process, often highlighting its ease and the great... See more

User experience

Consumers generally report a positive user experience, highlighting the high quality of the product and the... See more

Delivery service

People report positive experiences with delivery service, frequently praising the fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My choice of wallpaper was perfect, and Photowall did a fantastic job. I don’t understand, however, the benefit of adding 2-5 inches extra in width and length to the order. My project is not coverin... See more

Rated 5 out of 5 stars

I am very impressed with this wallpaper! The quality is outstanding. It’s nice and thick, which made it much easier to put up than other peel and stick wallpapers I’ve used. The pattern is beautiful,... See more

Rated 5 out of 5 stars

Excellent customer service, and beautiful, quality wallpaper. The best peel and stick I’ve ever worked with! I want more in my home now😍 No tearing or creasing, and super easy to peel and re-stick if... See more

Rated 5 out of 5 stars

Customer service was incredible. I was worried with the company based in Sweden. No Fears, all went smoothly. I ordered a custom size from a pattern that was one of the selections. Julius who he... See more


Company details

  1. Wallpaper Store
  2. Decoration and Interior Design Store
  3. Poster Store

Written by the company

Wall Art by Passionate People. You'll find the perfect wallpaper and prints for you in our collection. We are passionate about helping you transform your home to reflect your personality.

Photowall

Written by the company

Highest quality
Our wall murals and canvas prints are of the highest quality in terms of materials and printing. They are environmentally friendly, fire-retardant to Swedish standards, and do not fade in sunlight. Wallpaper paste is always included.
100% customer satisfaction guarantee
If you are not satisfied with your order, you have the right to return it within 30 days, whatever the reason. The fact that the product is unique, with your own image and measurements, makes no difference. We will either replace your wall mural or canvas print with another one or refund the full purchase price within 30 days.
Free shipping, fast delivery
Shipping is always free and received orders are dispatched within 1-4 working days.
Customise your motif
We have more than 25,000 motifs to choose from in our range – and they can all be resized to fit your wall. If you still can’t find what you’re looking for, you can use an image of your own.

100% guarantee

Fast and free shipping!

Fast and free shipping!
We want all our customers to be satisfied. Just return your order within 30 days if you are not satisfied and we'll give you a refund.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.5

All reviews

(5,867)

495 reviews in the last 12 months

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Rated 5 out of 5 stars

Very very beautiful

Very very beautiful, all the pictures on the website really represents the true colors and patterns. The fabric seems very good and resistent. Not so easy to apply but it was my first time ever, I really enjoyed the experience! The final result is great :)

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Good quality

Fast delivery, good quality of photowall, convenient selection of picture and size. Added wallpaper glue to order, it came with plenty (I would say 2x of what I needed).

February 13, 2026
Rated 4 out of 5 stars

Looks great but when using the…

Looks great but when using the pre-adhesive it is hard to manipulate the wallpaper like you can when using wall glue. You have to keep pulling it off and on to align. Also hard to align panels when the alignment is towards the bottom. But other than that, looks wonderful

February 6, 2026
Rated 5 out of 5 stars

Recieved what we expected and more

Product was exactly as shown on website. Easy peel and stick, and peel and stick...and peel and stick again until I got it to fit just right. All pieces clearly marked with easy to follow directions.

February 3, 2026
Rated 2 out of 5 stars

The picture is not adapted

The picture is not adapted to big surface … we received it with huge appearing pixels, 1000€ for that, the disappointement is here. The second star is just because it arrived quickly.

February 24, 2026
Unprompted review
PHOTOWALL logo

Reply from PHOTOWALL

Hi Dylan, Thank you for your review.

I am glad to hear that you were satisfied with the fast shipping and delivery, but we’re truly sorry that the mural did not meet your expectations.

All our images are high-resolution and adapted for large-scale printing. Depending on the wall size, however, murals may require some viewing distance for the full subject to be properly appreciated.

Please note that we also offer printed samples prior to ordering, allowing clients to review the print quality and details up close before committing to a full mural.

I can see that you have already been in contact with our customer service team. If you need any further assistance, please do not hesitate to follow up.

Have a nice day!

Kind regards,
Lovely
Photowall

Rated 2 out of 5 stars

Images don’t match website

Took a long time to arrive

The 3d images are different sizes . On my bigger wall they are too big and it’s hard to see rhe 3 d aspect .

On my smaller wall I much prefer the images , they are smaller maybe too small but at least I see the 3d aspect . I would have liked that size on all the rolls I received .

Also it came more pink than white as described . I didn’t mind that as much but it really wasn’t as described on website.

I may take it all down and just paint over it . I’m disappointed .

February 25, 2026
PHOTOWALL logo

Reply from PHOTOWALL

Hi Nt, thank you for your review.

I'm very sorry to hear that you are disappointed with both the delivery time and the final result.

Regarding colors, it can sometimes appear slightly different depending on screen settings and lighting, but if the wallpaper looks noticeably more pink than white and the 3D pattern scale feels inconsistent between panels, this is of course something we would like to look into.

Please know that you can always order a printed sample before placing your full order. This will give you an idea of what the wallpaper quality would look and feels like up close.

Regarding the delivery, I can see that your wallpaper was delivered 6th business days from when you placed the order.

Please note that from when the order is placed, we print and send it in 1-3 business days and 2-3 business days Express delivery.

I can see that you have been in contact with customer service about this order. Feel free to make a follow up if you have any further questions.

Again, thank you for taking the time to share your review, and have a nice day.

Best regards,
James
Photowall

Rated 5 out of 5 stars

Great product

Great product! Rugged and fit perfectly to the space you need. Hopefully will hold up, it has only been up for a couple weeks! Shipped within 7 business days too!

January 30, 2026
Rated 1 out of 5 stars

I picked the self sticking wallpaper

I picked the self sticking wallpaper. It is even more expensive than the regular one just to find out that the wallpaper does not stick. It constantly comes off and there are bubbles of air pockets that form over time. We reached out to the company. They asked for pictures. We sent pictures. Now they arr just asking for more pictures. That's not customer service. They charge you more for a product that doesn't work and then they just try to bulls#!&t you after. Do not buy their self sticking wallpaper. No refunds either.

February 13, 2026
Unprompted review
PHOTOWALL logo

Reply from PHOTOWALL

Hi Peter, thank you for your review.

Thank you for your feedback. We’re very sorry to hear about the issues you experienced with our self-adhesive wallpaper. Self-adhesive panels can be sensitive to wall texture, surface preparation, and environmental conditions, which can sometimes cause bubbles or lifting over time. Our team requests photos so we can properly assess the situation and provide the best possible solution, as installation problems often need visual inspection to determine the cause. We take customer satisfaction seriously and encourage anyone experiencing issues to continue working with us so we can find a resolution.

For me to better understand the situation, may you please provide your order number?

Again, thank you for your review, and have a nice day.

Best regards,
Gab
Photowall

Rated 5 out of 5 stars

I got an email asking if I got my mural…

I got an email asking if I got my mural yet and I had not received it yet so I answered that. They said they’d resend that it may have been lost. A day or two later I did receive the first one and then a week or so later I received a second one. I’m happy to return the second one as I only paid for one but I don’t think I should have to pay for shipping. If you’d send me a prepaid shipping label I’ll send it back. Thank you!

February 6, 2026
Rated 5 out of 5 stars

The world wall

The wall design ordered was exactly as it was online. Excellent customer service when I need to add an extra panel to my first order.

January 26, 2026
Rated 5 out of 5 stars

Great quality, pay attention to overage if you're concerned with

It would be great if you could input the exact size of the image you wanted to show and then add the overage, while visually being able to differentiate between the two. I ordered 3 abstract images to be installed as large murals which we had very specific portions of the image that we wanted to highlight. We had to make some slight adjustments in the field since the images were just a tad too large due to the overage being added to the overall visual shown on the website when selecting the overall crop region. We probably would have ordered just a slightly larger image to get the exact area we wanted.

Absent of the adjustments we made in the field at installation we are very happy with the quality of the imagery and we get a lot of compliments about how it looks like real brush strokes, even at the larger scale.

January 23, 2026
Rated 2 out of 5 stars

We love the artwork “vibe” however the…

We love the artwork “vibe” however the color saturation is completely different than image on line. This image has tons of pink!

January 15, 2026
PHOTOWALL logo

Reply from PHOTOWALL

Hi, Thank you for taking the time to share your feedback.

I'm so glad to hear that you love the overall artwork and vibe of the design.

Please note that colors may vary slightly between what you see on your screen and the final printed result, depending on individual screen types and display settings. This can sometimes make certain tones, such as pink hues, appear stronger or softer in print compared to online images.

For this reason, we always offer the option to order a sample before purchasing the full wallpaper. A sample gives a clearer idea of the print quality, colors, and material both in natural light and up close, helping to ensure it’s the perfect fit for your space.

If you would like assistance with samples or if there’s anything we can do to help further, please don’t hesitate to reach out to our customer service team.

Have a nice day!

Kind regards,
Lovely
Photowall

Rated 1 out of 5 stars

Beautiful But Shrunk After A Month

I still absolutely love the neutral sea wallpaper and it even went on pretty easy using their tools. I would have given it a five star rating but now after about a month all the panels have shrunk and you can see every line. I will show you before and after pictures. I’m so sad because it was so beautiful!

February 2, 2026
Unprompted review
PHOTOWALL logo

Reply from PHOTOWALL

Hi Katherine, thank you for your review.

I'm really glad to hear that you loved the wallpaper at first and that the installation went smoothly, but we completely understand how upsetting it must be to see visible panel lines appear after only a month.

We would love to get more details about your experience, especially regarding the panels that have shrunk that can see in every line, so we can investigate this further and ensure it doesn't happen again.

We want to resolve this issue as soon as possible. I will contact you within the day and get back to me.

Again, thank you for your review, and have a nice day.

Best regards,
James
Photowall

Rated 1 out of 5 stars

I will never order from Photowall…

I will never order from Photowall again. I ordered my paper for an accent wall. They sent me paper that was 2' short of what i ordered. When I reached out to ask for the correct order they said they could offer me a 50% discount to reorder the correct paper. I explained I ordered it correctly that it was their mistake. It put me behind on a project and now in order to get a full refund I have to destroy what was sent email them photos of the destroyed product and then place the order again. Not great customer service when it was clearly their mistake.

February 11, 2026
Unprompted review
PHOTOWALL logo

Reply from PHOTOWALL

Hi Heidi,

Thank you for taking the time to share your experience. We’re truly sorry to hear how frustrating this situation has been, especially as it impacted your project timeline — we completely understand how stressful that can be.

All of our wallpapers are printed on demand according to the exact measurements submitted at the time of purchase. The mural is produced in strips that are 45 cm (17.7 inches) wide and printed to the full height ordered. The panels are delivered in a roll and need to be cut on-site along the clearly marked cutting lines before installation.

That said, we absolutely want to review this carefully. I will personally take a closer look at your order details and reach out to you directly during the day so we can clarify what happened and find the best possible solution for you.

Again, thank you for taking the time in sharing your review, and have a nice day.


Kind regards,
Angelica

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