My choice of wallpaper was perfect, and Photowall did a fantastic job. I don’t understand, however, the benefit of adding 2-5 inches extra in width and length to the order. My project is not coverin... See more
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Wall Art by Passionate People. You'll find the perfect wallpaper and prints for you in our collection. We are passionate about helping you transform your home to reflect your personality.
Photowall
Written by the company

- Highest quality
- Our wall murals and canvas prints are of the highest quality in terms of materials and printing. They are environmentally friendly, fire-retardant to Swedish standards, and do not fade in sunlight. Wallpaper paste is always included.
- 100% customer satisfaction guarantee
- If you are not satisfied with your order, you have the right to return it within 30 days, whatever the reason. The fact that the product is unique, with your own image and measurements, makes no difference. We will either replace your wall mural or canvas print with another one or refund the full purchase price within 30 days.
- Free shipping, fast delivery
- Shipping is always free and received orders are dispatched within 1-4 working days.
- Customise your motif
- We have more than 25,000 motifs to choose from in our range – and they can all be resized to fit your wall. If you still can’t find what you’re looking for, you can use an image of your own.
100% guarantee
Fast and free shipping!

Contact info
Fraktflygargatan 18, SE-128 21, Skarpnäck, Sweden
- 1-800-934-0368
- customerservice@photowall.com
- photowall.com
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Very very beautiful
Very very beautiful, all the pictures on the website really represents the true colors and patterns. The fabric seems very good and resistent. Not so easy to apply but it was my first time ever, I really enjoyed the experience! The final result is great :)
Good quality
Fast delivery, good quality of photowall, convenient selection of picture and size. Added wallpaper glue to order, it came with plenty (I would say 2x of what I needed).
Customer service from Gab was Great…
Customer service from Gab was extremely helpful in resolving a problem which I created with my order.
Looks great but when using the…
Looks great but when using the pre-adhesive it is hard to manipulate the wallpaper like you can when using wall glue. You have to keep pulling it off and on to align. Also hard to align panels when the alignment is towards the bottom. But other than that, looks wonderful
Recieved what we expected and more
Product was exactly as shown on website. Easy peel and stick, and peel and stick...and peel and stick again until I got it to fit just right. All pieces clearly marked with easy to follow directions.
May use AI-assist with repliesRead more
The picture is not adapted
The picture is not adapted to big surface … we received it with huge appearing pixels, 1000€ for that, the disappointement is here. The second star is just because it arrived quickly.

Reply from PHOTOWALL
Images don’t match website
Took a long time to arrive
The 3d images are different sizes . On my bigger wall they are too big and it’s hard to see rhe 3 d aspect .
On my smaller wall I much prefer the images , they are smaller maybe too small but at least I see the 3d aspect . I would have liked that size on all the rolls I received .
Also it came more pink than white as described . I didn’t mind that as much but it really wasn’t as described on website.
I may take it all down and just paint over it . I’m disappointed .

Reply from PHOTOWALL
Easy instillation with the helpful…
Easy instillation with the helpful instructions provided. Wallpaper looks great in our nursery and so happy with how it turned out.
Great product
Great product! Rugged and fit perfectly to the space you need. Hopefully will hold up, it has only been up for a couple weeks! Shipped within 7 business days too!
Customer service is amazing!
Customer service is amazing!! Product is phenomenal. Pricing is great, too. Would definitely order again and again!!
I picked the self sticking wallpaper
I picked the self sticking wallpaper. It is even more expensive than the regular one just to find out that the wallpaper does not stick. It constantly comes off and there are bubbles of air pockets that form over time. We reached out to the company. They asked for pictures. We sent pictures. Now they arr just asking for more pictures. That's not customer service. They charge you more for a product that doesn't work and then they just try to bulls#!&t you after. Do not buy their self sticking wallpaper. No refunds either.

Reply from PHOTOWALL
I got an email asking if I got my mural…
I got an email asking if I got my mural yet and I had not received it yet so I answered that. They said they’d resend that it may have been lost. A day or two later I did receive the first one and then a week or so later I received a second one. I’m happy to return the second one as I only paid for one but I don’t think I should have to pay for shipping. If you’d send me a prepaid shipping label I’ll send it back. Thank you!
The world wall
The wall design ordered was exactly as it was online. Excellent customer service when I need to add an extra panel to my first order.
Great quality, pay attention to overage if you're concerned with
It would be great if you could input the exact size of the image you wanted to show and then add the overage, while visually being able to differentiate between the two. I ordered 3 abstract images to be installed as large murals which we had very specific portions of the image that we wanted to highlight. We had to make some slight adjustments in the field since the images were just a tad too large due to the overage being added to the overall visual shown on the website when selecting the overall crop region. We probably would have ordered just a slightly larger image to get the exact area we wanted.
Absent of the adjustments we made in the field at installation we are very happy with the quality of the imagery and we get a lot of compliments about how it looks like real brush strokes, even at the larger scale.
We love the artwork “vibe” however the…
We love the artwork “vibe” however the color saturation is completely different than image on line. This image has tons of pink!

Reply from PHOTOWALL
great customer service
great customer service, relatively fast shipping.
and good quatily products
Beautiful But Shrunk After A Month
I still absolutely love the neutral sea wallpaper and it even went on pretty easy using their tools. I would have given it a five star rating but now after about a month all the panels have shrunk and you can see every line. I will show you before and after pictures. I’m so sad because it was so beautiful!

Reply from PHOTOWALL
I will never order from Photowall…
I will never order from Photowall again. I ordered my paper for an accent wall. They sent me paper that was 2' short of what i ordered. When I reached out to ask for the correct order they said they could offer me a 50% discount to reorder the correct paper. I explained I ordered it correctly that it was their mistake. It put me behind on a project and now in order to get a full refund I have to destroy what was sent email them photos of the destroyed product and then place the order again. Not great customer service when it was clearly their mistake.

Reply from PHOTOWALL
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