PHOTOWALL Reviews 3,164

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Photowall was active during the hole ordering process and answered my questions fast. Ordered rolls came on time and quality was good. Ps. The actual ordering process could be explaned on websi... See more

Rated 4 out of 5 stars

Quality was as expected for the rather high price. There were many strips so the width of the strips was shorter than expected.

Rated 5 out of 5 stars

Thanks for replacing my order free of charge and offering the fastest delivery. Delivered to Finland in 1 full day was pretty darn impressive! As the first shipment was lost by the courier, I was able... See more

Rated 5 out of 5 stars

Great quality of the product. The shipping was fast, well-packaged and as advertised. I requested them to deliver a canvas and it was quite close to Christmas and they kindly delivered it to me before... See more

Company details

  1. Wallpaper Store
  2. Decoration and Interior Design Store
  3. Poster Store

Written by the company

Wall Art by Passionate People Meiltä löydät itsellesi sopivat tapetit ja taulut. Teemme työtämme intohimoisesti ja huolellisesti, jotta sinä pystyt tekemään kodistasi omaa persoonallisuuttasi kuvaavan.

Photowall

Written by the company

Parasta laatua
Valokuvatapettiemme ja canvas-taulujemme materiaali ja painatukset ovat laadukkaita. Ne ovat ympäristöystävällisiä, ne täyttävät Ruotsin paloturvaluokitukset eivätkä haalistu auringonvalossa. Tapettiliima toimitetaan aina mukana.
Takuu – 100-prosenttisesti tyytyväinen asiakas
Jos et ole tyytyväinen tilaukseesi, sinulla on 30 päivän peruutusoikeus syystä riippumatta. Sillä ei ole merkitystä, että tuote on uniikki, siinä on sinun kuvasi ja se on valmistettu haluamillasi mitoilla. Vaihdamme tapetin tai canvas-taulun toiseen tai palautamme sinulle koko tilauksen summan 30 päivän kuluessa.
Ilmainen toimitus ja lyhyt toimitusaika
Tilauksesi lähetetään 1–4 päivässä, ja toimitus on aina ilmainen.
Räätälöi kuvasi
Valikoimissamme on yli 25 000 kuvaa – kaikki toteutetaan mittojen mukaan juuri sinun seinällesi sopiviksi. Jos et tästä huolimatta löydä etsimääsi, voit käyttää omaa kuvaa.

Täysi takuu

Mittatilaustyönä tehdyt tapetit ja taulut. Ilmainen toimitus, lähetetään 1-4 päivän kuluessa.

Mittatilaustyönä tehdyt tapetit ja taulut. Ilmainen toimitus, lähetetään 1-4 päivän kuluessa.
Wall Art by Passionate People Meiltä löydät itsellesi sopivat tapetit ja taulut. Teemme työtämme intohimoisesti ja huolellisesti, jotta sinä pystyt tekemään kodistasi omaa persoonallisuuttasi kuvaavan.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 2 out of 5 stars

Ordered five 70x100cm posters

Ordered five 70x100cm posters. The print quality was as i expected it to be, but it's clear that the source image they use is not meant for this size. The images are grainy when looking closely, but then again not too noticeable at distance. Not a major issue.

The packaging the prints came in, was terrible. The prints were placed in carton cylinder as one would expect, but the plastic caps on the ends of it weren't attached in any way. Caps were loose and moving freely within the carton delivery box. This caused the large prints to slide out of the cylinder they were in, into the delivery box, causing the edges to become beaten/wrinkly. I was able to iron out most of the damage done but this was very second rate performance from the package department. If they would have attached the caps on the cylinder by a simple tape or something, and/or shorten the delivery box to proper length, nothing would have been wrong.

Not going to recommend this company to any of my friends or family.

November 19, 2025
Unprompted review
PHOTOWALL logo

Reply from PHOTOWALL

Hi Joni, thank you for your review.

We’re very sorry to hear about your experience and appreciate you taking the time to provide such detailed feedback.

While we’re glad the print quality itself met your expectations, we regret that the source image did not translate as sharply at the larger size and that this affected your overall satisfaction. We also sincerely apologize for the poor packaging of your posters. The issue you described with the loose end caps and resulting damage is not acceptable and certainly not the standard we aim to provide.

Your comments regarding the packaging are extremely valuable and have been forwarded to our logistics team so this can be reviewed and improved, as securing the posters properly during transit is essential.

We would welcome the opportunity to make this right. Please reach out to our customer support team at customerservice@photowall.com with photos of the damaged edges and your order details so we can further assess the situation and discuss a suitable resolution.

Again, thank you for your review, and have a nice day.

Best regards,
Gab
Photowall

Rated 1 out of 5 stars

I ordered grey paint and I get yellow

I ordered grey paint and I get yellow. And they didn't believe it when I complained it. Although I sent pictures

June 27, 2025
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Reply from PHOTOWALL

Hi Hannele, Thank you for your review.

We’ve sent you an email and are currently awaiting your response so we can look into this further and assist you properly.

Have a nice day!

Best regards,
Lovely
Photowall

Rated 1 out of 5 stars

Wallpaper texture completely different

In the website and in the ordered sample the wallpaper had an even smooth blended pastel soft look. In real life there was a very coarse and strong canvas texture (original photo most likely taken from a small painting and blown up for the wallpaper) that could not be seen even if you zoom in in the most close up picture on the website. Customer service replied that the wallpaper needs a viewing distance as they will not look good in a close-up view. However, the coarse structure was visible from several meters away and there was no way of knowing there would be such a texture.

June 4, 2025
Unprompted review
PHOTOWALL logo

Reply from PHOTOWALL

Hi Johanna, thank you for your review.

I am sorry to hear if the wallpaper didn't live up to your expectations. We can always send a digital close-up sample for you to have an idea on how it would look like with your wall measurements.

I can see that you have been in contact with customer service about this and the return and refund for you is already in process so feel free to make a follow up If you have any further questions.

Again, thank you for your review and have a nice day.


Kind regards,
Angelica

Rated 3 out of 5 stars

The wallpaper looked pixelated and…

The wallpaper looked pixelated and low-quality. The material had a plastic feel to it and felt cheap. I was able to return it though.

January 29, 2025
PHOTOWALL logo

Reply from PHOTOWALL

Hi,

Thank you for your review, and I hope it's okay that I answer you in English.

All our images are carefully selected and optimized for high-resolution printing as murals. Sometimes, for larger murals, it's best to step back a bit to appreciate the full design.

To help you visualize the final product, we recommend ordering a printed sample before placing the full wallpaper order. This will give you a realistic idea of the color, texture, and overall look of the wallpaper.

I see that you've already contacted my colleague. Please don't hesitate to reach out if you have any questions or need anything else. We're happy to help!

Best regards,
Mary

Rated 3 out of 5 stars

Paper is not very thick

Paper is not very thick , the photo is good but I expected the pixels are much more bigger than I received and saw from the link.

February 23, 2024
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Reply from PHOTOWALL

Hi Zhixuan, thank you for your review.

All our images are high-resolution fitted to be printed as murals. In some cases, depending on the size of the wall, you need some viewing distance to the mural and consider the subject as a whole.

They are printed on non-woven material, made to be durable and easy to work with.

You can always order a printed sample before ordering the actual wallpaper, so you will have an idea of what the image quality and wallpaper quality would look like in print and up close.

I hope that you are overall pleased with the end result of the wallpaper, feel free to contact customer service, otherwise.

Again, thank you for sharing, and have a nice day.

Best regards,
Lovely
Photowall

Rated 3 out of 5 stars

Just OK. Probably would not order again.

I ordered a 100x30 canvas print of a photo I had taken. The ordering process was easy and delivery quite quick. Although I am not entirely unhappy with my purchase, I gave only 3 stars.
- I wish there had been a "proofing" step with ordering my print. The coloring in the photo is very dark. If I had seen this before the canvas print was made, I would have asked for the print to be lightened slightly.
- The print corner folding was not done very well and they are "bulky" almost bubbling. Fortunately on the wall I placed the canvas print, no one will see this.
I think I my rating would have been much higher with more thorough work even if it had taken a bit longer.

January 30, 2024
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Reply from PHOTOWALL

Hi, thank you for your review.

I am so sorry to hear that the canvas didn't live up to your expectations. The colors might vary slightly from what you see on our screen to the printed colors, depending on the screen and screen settings.

You are welcome to return a product that you are unhappy with for an exchange or a refund. Feel free to send an email to customer service at customerservice@photowall.com along with your order number if you want us to arrange the return for you.

Again, thank you for your review and have a nice day.


Kind regards,
Angelica

Rated 3 out of 5 stars

The wallpaper was great but glue not good quality

The wallpaper was great, I absolutely love the image, and good quality, but please note that the glue that is provided with the wallpaper is horrible quality. Professional renovating company was not able to install the wallpaper with this glue (it was really complicated and taking forever) but I had to go purchase new glue in order to get the work done. So I advise to get a different glue and not use the one that is delivered with the wallpaper.

October 30, 2023
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Reply from PHOTOWALL

Hi Heidi, thank you for your review.

As part of the assembly instructions, the paste must have a nice and thick consistency and not to use more than four liters of water when mixing. It must be applied directly on the wall surface, which is completely smooth, non-moisture absorbent, dry, and clean for the paste to adhere properly.

Happy to hear that you are overall pleased with the wallpaper and do not hesitate to contact our customer service If you have any questions.

Again, thank you for sharing, and have a nice day.

Kind regards,
Lovely
Photowall

Rated 5 out of 5 stars

Great quality, excellent service!

Great quality of the product. The shipping was fast, well-packaged and as advertised. I requested them to deliver a canvas and it was quite close to Christmas and they kindly delivered it to me before Christmas! Super happy with the service. Absolutely recommended.

December 17, 2022
Rated 5 out of 5 stars

Good quality and delivery as promised

Photowall was active during the hole ordering process and answered my questions fast.

Ordered rolls came on time and quality was good.

Ps. The actual ordering process could be explaned on website more accuratelly. There was some confuse on what steps should make, before leaving the order.

August 26, 2022
Rated 5 out of 5 stars

GREAT

I was really pleased with the service. Great customer service, good products, fast and convenient delivery.

July 29, 2022
Rated 3 out of 5 stars

I opted for premium quality paper and…

I opted for premium quality paper and in the end it doesn't look any special. The wallpaper looked extraordinary on the Internet page, but in reality it is not worth the price.
I would say another case of fraud.

May 18, 2022
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Reply from PHOTOWALL

Hi and thank you for your review.

I am sorry to hear that the wallpaper did not live up to your expectations.

When placing an order for wallpaper you can chose our standard or premium material.

Standard and premium are the same non-woven wallpaper. But we add a thin laminate layer on the premium material. This makes it more scratch-resistant, you can use mild cleaning products on it and the laminate layer also gives the premium material a matte finish.

You can always order a printed sample prior to ordering the actual wallpaper, so you will have an indication of what the image quality will look like in print.

We have a 30 day return policy for unassambled items, so if you haven't started installing the wallpaper you are always free to send it in return and receive a refund. Please contact us if you would like us to help you with this.

Thank you again for your review.

Best regards,

Pernilla
Photowall

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