PHOTOWALL Reviews 2,308

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

The wallpaper is great. The wallpaper is beautiful. I was worried about delivery from Sweden to Poland. It turned out to be unnecessary. The print is beautiful, colorful, everyone praises it. I or... See more

Rated 1 out of 5 stars

Im an interior designer. I ordered a "Planets and Stars" wallpaper in a mirror image. I received reversed inscriptions so there wasnt planet 'PLUTON' but 'NOTULP'. I understand what mirror image means... See more

Company replied

Rated 5 out of 5 stars

I have ordered two wallpapers. Quick shipment. One of them had some flaw on some part, so I have contacted the shop. They proposed partial refund or to re-print the wallpaper; I took the latter one. Q... See more

Rated 5 out of 5 stars

Great service, not the greatest quality of product. I've bought the "premium" quality of wallpaper, which was supposed to be matte texture, but it reflect light making it look a bit cheap. I did recei... See more

Company replied

Company details

  1. Wallpaper Store
  2. Decoration and Interior Design Store
  3. Poster Store

Written by the company

Wall Art by Passionate People U nas znajdziesz tapety i obrazy, które będą Ci odpowiadać. Pasja i dbałość o szczegóły to cechy, dzięki którym pomożemy Ci w stworzeniu domu odzwierciedlającego Twoją osobowość.

Photowall

Written by the company

Najwyższa jakość
Jakość materiału oraz druku oferowanych przez nas fototapet i wydruków na płótnie jest najwyższa. Są przyjazne dla środowiska i spełniają wymogi szwedzkich norm dotyczących ognioodporności, a ponadto nie blakną pod wpływem promieni słonecznych. Do zamówienia zawsze dołączamy klej do tapet.
Gwarancja 100% zadowolenia klienta
W razie niezadowolenia z otrzymanego zamówienia klient ma prawo do zwrotu towaru bez podania przyczyny w ciągu 30 dni. Nie ma znaczenia fakt, że produkt jest jedyny w swoim rodzaju i powstał na podstawie obrazu klienta i podanych przez niego wymiarów. W ciągu 30 dni wymienimy fototapetę lub wydruk na płótnie na inny egzemplarz albo zwrócimy pełną cenę zakupu.
Bezpłatna przesyłka, szybka dostawa
Zamówienia wysyłamy w ciągu 1-4 dni, a dostawa zawsze jest darmowa.
Możliwość dostosowania motywu
W naszej ofercie dostępnych jest 25 000 motywów, których rozmiary można dobrać tak, by dobrze wyglądały na ścianie. Jeśli jednak okaże się, że nie znajdziesz tego, czego szukasz, możesz użyć własnego obrazu.

100% gwarancji

Tapety i obrazy na wymiar. Darmowa dostawa. Wysyłka w ciągu 1-4 dni.

Tapety i obrazy na wymiar. Darmowa dostawa. Wysyłka w ciągu 1-4 dni.
Pragniemy, aby wszyscy nasi klienci byli zadowoleni. Jeśli zamówiony produkt nie spełni Twoich oczekiwań, oferujemy możliwość dokonania zwrotu w ciągu 30 dni.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 2 out of 5 stars

Low resolution of wallpapers

Paper quality, delivery, glue - all were fine. However printed pictures have low resolution which gives overall poor experience.
Not sure how wallpapers with abstract themes would look like but those based on real photographs are average at most :(

May 24, 2023
PHOTOWALL logo

Reply from PHOTOWALL

Hi Paweł, thank you for your review.

I am glad to hear that you are satisfied with the quality and delivery of your wall mural.

All our images are high-resolution fitted to be printed as murals. In some cases, depending on the size of the wall, you need some viewing distance to the mural and consider the subject as a whole. However, I am sorry to hear that it didn't live up to your expectations.

You can always order a printed sample prior to ordering the actual wallpaper, so you will have an idea on what it would look like in print and up close.

I will contact you during the day to see how we can help you with this.

Thank you for sharing and have a nice day.


Kind regards,
Angelica
Photowall

Rated 5 out of 5 stars

Great after-sale service

I have ordered two wallpapers. Quick shipment. One of them had some flaw on some part, so I have contacted the shop. They proposed partial refund or to re-print the wallpaper; I took the latter one. Quick shipment once more. I was positively surprised by the customer service, I guess I did not expect it to be such unproblematic one. I would choose this shop once more.

March 21, 2023
Rated 5 out of 5 stars

Very high quality product

Very high quality product, the best choice we could make. Very quick order realisation. We strongly recommend that company and their products.

February 23, 2023
Rated 1 out of 5 stars

Ridiculous words on wallpaper!

Im an interior designer. I ordered a "Planets and Stars" wallpaper in a mirror image. I received reversed inscriptions so there wasnt planet 'PLUTON' but 'NOTULP'. I understand what mirror image means but we don't speak Hebrew to read right to left. If You offer a wallpaper with words, make sure that they remain in the readable version! Or turn-of mirroring option on Your webstide. Its easy I think! If you have graphics why don't you do it properly?

November 3, 2022
Unprompted review
PHOTOWALL logo

Reply from PHOTOWALL

Hi, thank you for your review.

The wallpaper is printed according to how the image was cropped and altered.
In your case, the text got mirrored too.

You are always free to return for a refund or replacement and I can see that you have been previously in contact with customer service about it, so feel free to make a follow-up if you have any further questions.

Again, thank you for your review, and have a great day.

Kind regards,
Lovely
Photowall

Rated 3 out of 5 stars

We’ve recived itsms with stains and…

We’ve recived itsms with stains and deffective print (lines are in a wrong place - stairs)

March 16, 2022
PHOTOWALL logo

Reply from PHOTOWALL

Hi and thank you for your review.

I hope that it's okay that I get back to you in English.

So sorry to hear this, please contact our customer service along with your order number and some images of you wallpaper and we will help you.

22-3970401
obslugaklienta@photowall.pl

Again, thank you for your review.

Best regards,

Pernilla
Photowall

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