PHOTOWALL Reviews 2,308

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The wallpaper is great. The wallpaper is beautiful. I was worried about delivery from Sweden to Poland. It turned out to be unnecessary. The print is beautiful, colorful, everyone praises it. I or... See more

Rated 1 out of 5 stars

Im an interior designer. I ordered a "Planets and Stars" wallpaper in a mirror image. I received reversed inscriptions so there wasnt planet 'PLUTON' but 'NOTULP'. I understand what mirror image means... See more

Company replied

Rated 5 out of 5 stars

I have ordered two wallpapers. Quick shipment. One of them had some flaw on some part, so I have contacted the shop. They proposed partial refund or to re-print the wallpaper; I took the latter one. Q... See more

Rated 5 out of 5 stars

Great service, not the greatest quality of product. I've bought the "premium" quality of wallpaper, which was supposed to be matte texture, but it reflect light making it look a bit cheap. I did recei... See more

Company replied

Company details

  1. Wallpaper Store
  2. Decoration and Interior Design Store
  3. Poster Store

Written by the company

Wall Art by Passionate People U nas znajdziesz tapety i obrazy, które będą Ci odpowiadać. Pasja i dbałość o szczegóły to cechy, dzięki którym pomożemy Ci w stworzeniu domu odzwierciedlającego Twoją osobowość.

Photowall

Written by the company

Najwyższa jakość
Jakość materiału oraz druku oferowanych przez nas fototapet i wydruków na płótnie jest najwyższa. Są przyjazne dla środowiska i spełniają wymogi szwedzkich norm dotyczących ognioodporności, a ponadto nie blakną pod wpływem promieni słonecznych. Do zamówienia zawsze dołączamy klej do tapet.
Gwarancja 100% zadowolenia klienta
W razie niezadowolenia z otrzymanego zamówienia klient ma prawo do zwrotu towaru bez podania przyczyny w ciągu 30 dni. Nie ma znaczenia fakt, że produkt jest jedyny w swoim rodzaju i powstał na podstawie obrazu klienta i podanych przez niego wymiarów. W ciągu 30 dni wymienimy fototapetę lub wydruk na płótnie na inny egzemplarz albo zwrócimy pełną cenę zakupu.
Bezpłatna przesyłka, szybka dostawa
Zamówienia wysyłamy w ciągu 1-4 dni, a dostawa zawsze jest darmowa.
Możliwość dostosowania motywu
W naszej ofercie dostępnych jest 25 000 motywów, których rozmiary można dobrać tak, by dobrze wyglądały na ścianie. Jeśli jednak okaże się, że nie znajdziesz tego, czego szukasz, możesz użyć własnego obrazu.

100% gwarancji

Tapety i obrazy na wymiar. Darmowa dostawa. Wysyłka w ciągu 1-4 dni.

Tapety i obrazy na wymiar. Darmowa dostawa. Wysyłka w ciągu 1-4 dni.
Pragniemy, aby wszyscy nasi klienci byli zadowoleni. Jeśli zamówiony produkt nie spełni Twoich oczekiwań, oferujemy możliwość dokonania zwrotu w ciągu 30 dni.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jestem niesamowicie zaskoczona jakością…

Jestem niesamowicie zaskoczona jakością produktów jakie miałam okazję zamówić na stronie Photowall, a były to 3 obrazy na płótnie. Od samego momentu kontaktu z firmą, po zamówienie, przesyłkę, opakowanie i sam produkt mogę stwierdzić, iż obsługa jest na najwyższym poziomie. Jakość płótna i ramy jesnajlepszycht idealna, obrazy pięknie się prezentują na ścianach, a ich montaż był dziecinnie prosty. Plus za instrukcję w języku polskim. Jeśli chcecie mieć bardzo realistyczny widok na morze, czy też piękny krajobraz z zachodem słońca to mogę z całego serca polecić produkty od Photowall. Jak dla mnie najlepsi.

I am incredibly surprised by the quality of the products I had the opportunity to order on the Photowall website, which were 3 canvas paintings. From the moment of contact with the company, to the order, shipment, packaging and the product itself, I can say that the service is at the highest level. The quality of the canvas and the frame are the best, the paintings look beautiful on the walls, and their assembly was child's play. Plus for the instruction in Polish. If you want to have a very realistic view of the sea or a beautiful landscape with a sunset, I can wholeheartedly recommend Photowall products. Jsk for me the best of.

January 13, 2022
Rated 5 out of 5 stars

Superb❤️

Superb quality of wallpaper, instructions for preschoolers, everyone with closed eyes just put it .. I recommend!

January 10, 2022
Rated 1 out of 5 stars

The wallpaper were very thin. Don't recommend

The wallpaper were very thin and the marks from the print were visible on the pattern as well. The pattern is devided into a lot of small stripes, each is like 30cm wide. We used normal glue, which probably made things worse. I'm not sure if I should have bought special glue for these wallpapers or just the quality of the wallpapers wasn't good. At the moment I woudn't recommend buying them :(

January 2, 2022
PHOTOWALL logo

Reply from PHOTOWALL

Hi and thank you for your review.

So sorry to hear that you don't feel completely happy with the wallpaper.

The wallpaper is printed on strips that are 45 cm wide and the paste is included.
I am so sorry of you feel that this was unclear when placing the order.

If you have any questions or concerns, please contact us.

Again, thank you for your review.

Best regards,

Pernilla
Photowall

Rated 2 out of 5 stars

No info that wall paper is in pieces… I…

No info that wall paper is in pieces… I was expecting one piece not roll…

June 30, 2021
PHOTOWALL logo

Reply from PHOTOWALL

Hi Przemyslaw, Thank you for your review.

Our wall murals are always delivered in 45 cm wide panels while we print the whole height according to your order, they will arrive rolled, and you need to cut the strips yourself along the dotted lines. This information is posted on our website and I am sorry If this was not clear to you when you placed your order.

I can see that you have been in contact with one of our customer service regarding the return options.

Again, thank you for sharing, and have a nice day.

Kind regards,
Lovely
Photowall

Rated 2 out of 5 stars

I decided to return the wallpaper…

I decided to return the wallpaper because its appearance actually differed from what I saw on your website.
Best regards
Małgorzata

May 28, 2021
PHOTOWALL logo

Reply from PHOTOWALL

Hi Małgotrzata and thank you for taking the time to leave us a review.

I am so sorry that the wallpaper didn't meet your expectations.

Unfortunately, it is difficult to determine exactly what the image will look like in print based on what it looks like on a screen/computer, because the picture may look different depending on the monitor settings.

You can always order a printed samples so that you will have an indication of what it looks like in print before ordering the actual wallpaper.

You are always free to return a product that you are unhappy with, as long as you haven't started installing it and I am glad that we could help you with this. And please don't hesitate to contact us if you have any questions or concerns.

Again, thank you for your review.

Best regard,
Pernilla
Photowall

Rated 1 out of 5 stars

The online store is not working

The online store is not working properly. After payment, everything disappears. No deposit confirmation is received and the money has been debited from the card. We'll see what happens next. I give the company 3 days, then report it as a fraud to the Polish and Swedish police.

May 14, 2021
Unprompted review
PHOTOWALL logo

Reply from PHOTOWALL

Hi Sylwia, thank you for your review.

I'm sorry to hear that you are having difficulties placing your order via our website.

Please contact our customer service - obslugaklienta@photowall.pl so we can assist you.

Again, thank you for sharing, and have a nice day.

Kind regards,
Lovely
Photowall

Rated 5 out of 5 stars

Magic of colours

I have ordered wall murals twice from the company in the last several months. One for the entry hall and one for the leisure area. The wall murals are beautiful. The colours are exactly like on the pictures on the website and exactly like in the nature. The company quickly replies to inquiries. I recommend.

April 8, 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look