It's been a pleasure working with Physical Gold team for almost half a decade. Shout out to Dan for his prompt responses and taking the time to patiently provide guidance to help make well informed in... See more
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I have read the complimentary reviews below and can do little other than to echo and support their message. Dan was absolutely excellent in his pitch - he was prompt, professional, co-operative and c... See more
You won't find a better service in the UK! Working with Daniel was one of THE best customer service experiences I've ever encountered. His advice on my Gold Sovereign Coins was refreshingly hon... See more
I was in touch with several companies a few years ago for a quotation on some gold coins. PGL provided a good quote but I did not sell at the time. I contacted them yesterday for a new quote which cam... See more
Company details
Information provided by various external sources
Buy gold and silver without VAT from our online store. Invest in gold and silver and save with our bulk buy discounts today. Effective, proven guidance by UK's leading Gold and SIlver Investment broker. 4.9/5 Customer Rating.
Contact info
Old Broad Street 25, EC2N 1HN, London, United Kingdom
- physicalgold.com
4.9
Excellent
135 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Excellent service.
I have had several dealings with this company and have always received first class discreet and professional customer service. Transactions have been prompt and the staff only too willing to assist. Highly recommended.
April 15, 2023
Unprompted review
Helpful and fast service which I did…
Helpful and fast service which I did really like it from Dan
April 11, 2023
Unprompted review
Fast and professional service delivered…
Fast and professional service delivered by warm and friendly staff
April 3, 2023
Unprompted review
I emailed Dan - quick response.
I emailed Dan, got a good price a few minutes later then went to the office and did the deal. All very simple. Also sold a few other items while I was there I spec. No hassle. Will go again.
March 31, 2023
Unprompted review
Excellent service from Jo and Dan
Excellent service from Jo and Dan! I am truly impressed. They were very friendly and very helpful. They were able to make a very good offer to me for some rare gold coins well above spot and confirm this offer before I despatched them. I received payment soon after they received them. You would appreciate service like this if you ever have an unexpected urgent cash flow squeeze!
March 28, 2023
Unprompted review
I sold a half sovereign to Dan
I sold a half sovereign to Dan
Communication service was excellent. Couldn’t wish for better service.
Many Thanks
March 25, 2023
Unprompted review
Have just sold a sovereign to Dan.
Have just sold a sovereign to Dan.
Communication with him was excellent.
The sale was quick and easy from start to finish and I would happily use his services again. 🌟🌟🌟🌟🌟
March 22, 2023
Unprompted review
Was my first irst time buying precious…
Was my first time buying precious metal.
I was apprehensive about buying precious metal, but
Dan was the man and explained professionally and clearly what it was all about.
He put me at easy!!
The Website is very clear and user friendly.
The systems to buy are very good.
Purchased some items, and they turned up next day. Very quick indeed.
Can not fault Dan or the company. Excellent
March 14, 2023
Unprompted review
Rapid no hassle gold buyer.
Rapid fair valuation of gold sovereigns.
Businesslike no hassle transaction with proceeds paid immediately into my bank account.
Couldn’t wish for a better service.
March 15, 2023
Unprompted review
Absolutely amazing service from buying…
Absolutely amazing service from buying to selling. Highly recommended. Fast and efficient service.
March 7, 2023
Unprompted review
Trustworthy and dependable customer service
It's been a pleasure working with Physical Gold team for almost half a decade. Shout out to Dan for his prompt responses and taking the time to patiently provide guidance to help make well informed investment decisions. From the point of purchase to delivery and sell back, every transaction has been smooth and hassle-free. Keep up the good work team.
March 3, 2023
Unprompted review
Fast effective service
Fast, intelligent response.
The sale was processed in less than 24 hours.
The price quoted was marginally better than other quote I received,
I'm still waiting for two companies to get back to me 4 days after my initial email.
March 2, 2023
Unprompted review
Great bit of business.
Quick contact with Dan the owner via telephone. Clear instructions received promptly via email on how to despatch items. Items received by Dan day after sending and payment made into my bank account before noon. Could not have been easier. Thank you.
January 20, 2023
Unprompted review
What a great company
What a great company, Daniel is very efficient and always helpful, couldn't fault him at all, what a great experience, will certainly be using his services again! Five stars only because I can't leave six!
January 6, 2023
Unprompted review
Excellent
Excellent, I tried the Royal Mint originally - terrible experience, website didn't work. Tried PGL and it was seamless, delivered next day, held for a few months and then sold back and repaid. Will definitely use again.
January 9, 2023
Unprompted review
Having both bought and sold to PGL I…
Having both bought and sold to PGL I found both experiences to be totally smooth and easy.
Spoke to Dan on both occasions and he was able to talk me through the whole process, didn't feel rushed and took his time to make sure I was comfortable and understood everything fully.
Fantastic company to do business with.
January 6, 2023
Unprompted review
Excellent Customer Service
We were looking to sell a gold sovereign and approached Physical Gold. Dan responded immediately to my enquiry and then locked in a price for my item. He confirmed immediately he had received the item and payment was made the very same day direct into our bank account. We would have no hesitation in dealing with Physical Gold again and would highly recommend to others.
December 10, 2022
Unprompted review
Selling Gold
I was looking to sell a Gold Bar and spoke with Dan at Physical Gold. He was very informative and walked me through the process whereby I delivered the bar to Jason who confirmed its authenticity and money was transferred 5 mins later. Reliable and friendly - thank you!
November 24, 2022
Unprompted review
Highly recommend
Highly recommend. Great personal service. Thank you
November 17, 2022
Unprompted review
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