Pi Supply Reviews 

185
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

This company took my order in June 2021. Today is 1st of July 2024 and I have just had a verdict by a JUDGE for these scam artists to give me my money back. Take them to the small claims court... See more

Rated 1 out of 5 stars

Quite possibly the worst run family company I have ever experienced, lies , cheats, no respect for law or legislation, held money for two years,ignoring requests for refund claiming “ bespoke item” wh... See more

Rated 1 out of 5 stars

Shocking service , item ordered over 2 years ago . Arrived faulty , on trying to contact customer services emails are just ignored or passed on to other staff memebers which aren’t able to resolve .... See more

Rated 1 out of 5 stars

Be careful because this company operates under many different names, using smaller branch companies that they own. One of them is "Nebra Ltd" which I bought a hotspot device from that was dead on arri... See more

Company details

  1. Computer Store
  2. also in
  3. Battery Store
  4. Computer and Accessories Store
  5. Electronic Spare Parts and Components Store

Written by the company

Pi Supply is an intelligent power switch for the Raspberry Pi computer. We have just been successfully funded on Kickstarter here - http://kck.st/UVBXTE and you can also now purchase a Pi Supply from - http://www.pi-supply.com


Contact info

2.0

Poor

TrustScore 2 out of 5

185 reviews

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No recent history of asking for reviews

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2.0

All reviews

(185)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Thieves

Thieves. If i could give them 0 stars i would do. Ordered products from pisupply and have not received them. One year later still not recieved my products and they wont refund me. Avoid this company at all costs

April 8, 2022
Unprompted review
Rated 1 out of 5 stars

absolutey appalling company

absolutey appalling company, do not order...
ordered items on 7/4/21 items and still have not arrived. Yes its taken a whole year,. plenty of broken promises and empty works.
Initially offered a refund and are now refusing to honour the offer.
their excuse for not refunding is that they now have the goods and are shipping to all clients. These are not bespoke items that have been ordered
Trading standards and small claims court papers being served

April 7, 2022
Unprompted review
Rated 1 out of 5 stars

WORST CUSTOMER EXPERIENCE EVER

These are the rudest foulest people I've encountered. Nothing delivered but lies. They intentionally refunded me to a dead account to be spiteful because I used strong words after they just stopped answering messages calling service tickets. They took over 10 million in orders it's been nearly a year of stories and bad customer service. now they are playing games here to remove reviews.

March 13, 2022
Unprompted review
Rated 1 out of 5 stars

Unforgivable

Sorry but waiting 10 months for delivery was too long, missed out on earning a lot of helium; very poor rewards now, unforgiveable. I cannot see me getting ROI any time soon only getting 1 helium per month.

March 7, 2022
Rated 1 out of 5 stars

Terrible delays. No Comms. Don't buy from here.

Ordered in April. Received product almost 8 months late.
If I'd known I was effectively buying into almost a Kickstarter project (but with no upside or discount) I would not have bothered.

Complete lack of communication re: continual delays.

Will not buy from here again. (Sold item same day received as had lost interest in the project).

March 7, 2022
Rated 1 out of 5 stars

Clueless company potential scam

Horrendous slow service. Waited 10 months for items. Communication is slow and staff are completely incompetent.

Ordered HNT miners 29.03.21

Refund process began 17 days ago. Still no funds returned to me. I'll visit the company in person if they don't pull their finger out.

I've reported this company to Trading Standards. I suggest anyone with the same issue do the same.

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

Very quick response

Very quick response. After less than 24hours my problem with my Nebra hotspot was resolved! Very thankful! You are great, keep it this way!

February 18, 2022
Unprompted review
Rated 5 out of 5 stars

A good service

A good service. Not had any issues with them

February 18, 2022
Pi Supply logo

Reply from Pi Supply

Thank you for your kind review

Rated 1 out of 5 stars

Helium miners scammers

Bought helium miner from them and after 3 months they contacted me and said that my payment was fraudulent and I have to provide photo ID, bank statement and proof of address. Can you imagine how they tried to scam people. Shame on you. After a year of my review pi supply tried to remove it from trustpilot. I can add more to this review, I said to my friend to buy from them helium miner in Apr 2021 and till now he didn't received it nor the refund. Contacted Pi supply and the response was that the batch is processing and he cannot get the refund. He tried several times but no useful information was provided. 2 years later and still no miner or money so I was lucky to get the refund.

February 9, 2022
Unprompted review
Pi Supply logo

Reply from Pi Supply

And you were given a full refund as your order sadly appeared to be fraudulent

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