This company took my order in June 2021. Today is 1st of July 2024 and I have just had a verdict by a JUDGE for these scam artists to give me my money back. Take them to the small claims court... See more
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Quite possibly the worst run family company I have ever experienced, lies , cheats, no respect for law or legislation, held money for two years,ignoring requests for refund claiming “ bespoke item” wh... See more
Shocking service , item ordered over 2 years ago . Arrived faulty , on trying to contact customer services emails are just ignored or passed on to other staff memebers which aren’t able to resolve .... See more
Be careful because this company operates under many different names, using smaller branch companies that they own. One of them is "Nebra Ltd" which I bought a hotspot device from that was dead on arri... See more
Company details
- Computer Store
- also in
- Battery Store
- Computer and Accessories Store
- Electronic Spare Parts and Components Store
Written by the company
Pi Supply is an intelligent power switch for the Raspberry Pi computer. We have just been successfully funded on Kickstarter here - http://kck.st/UVBXTE and you can also now purchase a Pi Supply from - http://www.pi-supply.com
Contact info
Unit 4 Bells Yew Green Business Court, TN3 9BJ, Tunbridge Wells, United Kingdom
- sales@pi-supply.com
- pi-supply.com
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Unscrupulous
Untrustworthy. Wait months and still dont receive your order. Disgusting customer service
Kids running the Company
Kids running the Company, very annoying CEO!!!
SCAM,SCAM,SCAM....
scammers xx........
Unable to meet deadlines and they seem…
Unable to meet deadlines and they seem completely aloof about the problem offering very little information about when they will actually have miners ready, I'm batch 2, I was first told April, April turned to June, it's now July and I've sent multiple emails asking about when I will receive the miner and no reply. Completely unprofessional save yourself the headache and go with Bobcat, reliable service and better quality miner.
Asked Pi-Supply for an update when my…
Asked Pi-Supply for an update detailing when my miner was going to be delivered, and no response. So took them to small claims, its funny how they can suddenly respond the next day after they have received notification of action. I was worried as I had no reason to believe they would respond to a refund request. Money refunded. Would be a good little company if it wasn't for the poor customer service.
Useless company
Useless company, block you for asking questions, call you a troll when asking general shipping questions ordered a nebra box in February to still have no box 4 months later this company is a joke
Continuous delays with zero communication
Continuous delays for preorders with zero communication and no updates despite promises to do better. They mention expired shipping dates and ETAs for Nebra hotspots that could and should easily have been updated, offer slow customer support while literally stating the opposite and claiming to have hired more staff for that, an absolute disgrace.
Do not stick to deadlines
No updates, communication, do not stick to deadlines. Steer clear.
Scammers don't buy from them
CEO is a Pig, Terrible businessman
Terrible company, Rude and ignorant staff from the top down. Avoid like the plague. Lies Lies and more Lies. The sooner they are out of business the better for legitimate businesses and customers.
Trash money stealing liers
Trash money stealing liers. If anyone does business with you guys in the future they're morons. You guys are thieves.
DONT DO BUSINESS WITH NEBRA OR PI SUPPLY
Shocking company, the CEO is an idiot. Don't do business with this company. They over promise, lie then fail. Then lie some more, then fail again. Products come rattling and need fixing. Quality is bad. Shop elsewhere please
Nightmare from Start to Finish
I ordered nebra indoor in February, to this day (June 28, 2021) I have none. they didn't even return my money. Support does not respond at all.
The arrogance of Aaron Shaw is something to behold, he is rude, crude and abusive too all his customers. Simply do not give this company your business, money or support. A Nightmare from Start to Finish.
Disgrace!
UPDATE: 07 May 2021 - Paypal awarded the dispute in my favour. Know your consumer rights!
Even the response of this company shows how unprofessional they are.
What they have failed to point out is that they had an opportunity to refund my money but they didn't.
I raised a case with PayPal and as a result and now they will not refund the money unless I close it. Not the 10 times they say. Does this sound like a professional company?
I have spoken to citizens advice and a record has been made with trading standards.
The law states I have 14 days to cancel an order. I cancelled within hours.
Disgrace!

Reply from Pi Supply
Great Customer Service
Have been using the PiJuice power management system from Pi Supply on a Raspberry Pi for a couple of years now. First PiJuice failed, which Pi Supply replaced for free. Really fantastic product and customer service.

Reply from Pi Supply
I recieved ecellent material with…
I recieved ecellent material with perfect explanations on howto and dos and don'ts. No question I'd buy here again.

Reply from Pi Supply
Excellent.
Parts all arrived quickly and as expected. Prices alright. I'll continue to use again and again. Pleased amount the amount of information provided about products.

Reply from Pi Supply
Love these folks and their gizmos!
They invent, make and sell terrific PI stuff. Great prices. Genius stuff.

Reply from Pi Supply
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