Pick & Mix London Reviews 1,677

I have not received neither conformation or goods even though I have paid in full and have sent several messages asking what`s happening!

Would even rate them lower than 1. Haven’t received the order nor heard anything from them after numerous emails and trying to contact them via their website. No phone number to ring either feel like been scammed

Didn't receive my order and waiting to hear about getting a refund.

After a week and a half I cancelled my order as it hadn’t been accepted despite stating 2-3 days for delivery

It has been 7 days since I ordered with a postage saying 2-3 working days which has long gone. No reply to my email about refunding my order if it has not already been shipped out. Awful experience. At least be honest with your delivery times.

I am still waiting for a response from this company, after multiple attempts at contacting them. I paid for next day delivery over a week ago and I still haven’t heard anything from them. I am now out of pocket as had to rush out and re-buy party sweets for my sons birthday. I am awaiting a refund.

Shocking customer service. Paid for next day delivery - two orders still haven’t been delivered. Money taken from account, company not responding!

Still waiting for my order. 14 days after it was placed. Tried to contact you numerous times and had no reply.
A bloody joke!

I never received my delivery! I sent several emails but they never replied. Worst experience ever.

Paid for next day delivery (ordered Monday morning last week). A week has now passed and I haven’t even had a dispatch email. I contacted the customer service email… no reply. I never leave reviews like this but hopefully it means the company will reply to me.

Ordered over a week ago and still not been dispatched. Had no response from any customer service!

3 months in still yet to recieve anything emailed to cancel no replies

Not even received my order and sent about 4 emails , messages them on fb and messages them on their website no one is getting back to me

Ordered on 28th for 2/3 days delivery. Not arrived and 0 response to 3 emails now.

They unable to deliver my order without any reason.

Awful as no delivery. 2 weeks after ordering I received an email notifying of a refund but no other communication about the reason or an apology. Suffice to say won’t use them again.

I had ordered something at the begining of the month. Was still waiting nearly 2 weeks later. I tried to get in touch on Facebook messenger, but had an automated message saying to email instead. So I did. On the website it said the orders are usually sent next day? But when I checked ( using the shop app) the order hadn't been sent out. When I did get a response, I must admit I am getting a refund. However there was no apology for no contact sooner to say why the order was having a problem.

I created an order 2 weeks ago with 2-3 days tracked delivery but it’s never arrived. I’ve been trying to contact customer service via email, e-form on the website, Insta DM but nobody has come back. I’ve never experienced such a bad service! I raised a dispute with my bank and luckily got a refund. Do not order from them!