Picks Travel Ltd. Reviews 219

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency and reliability. Many people appreciate the clear and constant communication, which keeps them informed throughout their journey. Reviewers frequently commend the staff for being friendly, professional, and helpful. They often mention that drivers are punctual, courteous, and make the travel experience smooth and stress-free. The vehicles are also noted for being clean and comfortable.

What people talk about most

Service

Users describe positive interactions with service, highlighting exceptional airport transfers and efficient... See more

Staff

People report positive experiences with staff, consistently highlighting their professionalism, friendliness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had another exeptional airport transfer from Picks travel.Daniel kept us informed by text message of his arrival at the airport.He was on time,courteous ,helpful and chatted to us on our journey ho... See more

Rated 5 out of 5 stars

Highly recommended and top of our list next time we are in the Liverpool area...easy to book from a distance. A long journey made totally stress free by the level of personal service given - despite... See more

Company replied

Rated 5 out of 5 stars

Top rated experience from start to finish. Rapid call back. Efficient service with great communication. Arrived spot on time with clean vehicle. Extremely happy and will use again.

Rated 5 out of 5 stars

We can't speak highly enough of our experience and will surely prioritize this place when we're back near Liverpool. Booking from afar was a breeze, and although our trip was long, it was completely h... See more

Company replied


Company details

  1. Airport Shuttle Service
  2. Handicapped Transportation Service
  3. Minibus Taxi Service
  4. Taxi Service
  5. Transportation Service

Written by the company

Picks Travel is a Liverpool-based private hire and airport transfer company providing reliable, pre-booked transport across Liverpool and the surrounding areas. We specialise in airport transfers, long-distance journeys, and planned local travel for private and business customers. All journeys are pre-booked at fixed fares, with professional local drivers and live flight monitoring included for airport arrivals. This allows us to time pickups accurately and remove the uncertainty that often comes with airport travel. Customers choose Picks Travel because the service is straightforward and dependable. Bookings are clear, communication is consistent, and drivers arrive when they’re expected. Whether it’s an early-morning airport departure, a late-night arrival, or a return journey home, our focus is on making the journey run smoothly from start to finish. Our drivers are licensed, experienced, and familiar with Liverpool and the surrounding areas. Local knowledge plays an important role in reliable journey times, efficient routing, and a calm, professional experience for passengers. We work with local residents, visitors to the city, and businesses that need transport they can rely on. Many of our customers book with us again because they value punctuality, clear pricing, and the reassurance of a pre-booked service. Customer satisfaction and trust are central to everything we do, and we take pride in providing a service that people feel confident using time and time again.


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

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Rated 5 out of 5 stars

Great service from Picks Travel

Great service from Picks Travel, would highly recommend and will use again. Very reliable and good communication. Booked after our flight was changed to Manchester. Thanks Ian.

July 4, 2020
Unprompted review
Rated 5 out of 5 stars

Great Taxi Service

Used Picks Travel a few times now for pre booking taxis from and to Anfield. Drivers all really sound, excellent communication, fair prices and most importantly punctual.

March 7, 2020
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thanks Conor always a pleasure to deal with you guys

Rated 5 out of 5 stars

Thank you at Picks Travel !

Thank you at Picks Travel !. I was nervous to book initially as these things are so hard to gauge as a new customer to a new company. I was conscious about ; will they be reliable ?, will i be left in a panic through not turning up ?, will i feel safe in their hands driving me ?. Well all i can say is my honest experience and that it was one of perfection !. There was easy and good communication from the offset including the costs, confirmation, there was a reassuring follow up message to confirm all was well with the booking, my driver was prompt and friendly, smartly dressed, professional and i felt very safe in Tony's very capable hands. I was transferred in a very clean and safe/well kept vehicle in a timely manner to the airport. I had no issues whatsoever and again on return there was easy and clear communication and was collected as before in a timely and efficient manner by Tony. I would book with this company without hesitation of any kind. THIS is how a taxi/transfer service should be !. Thankfully i have found them and shall keep their number handy !. Thank you once again - sorry Tony for my endless chatter at 3am including my process of elimination for booking a holiday (reindeer inspiration !!), you put up with me marvelously haha !!!🦌😝. Sorry like my chatter this isn't brief either !!!.

February 3, 2020
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thanks for the lovely review

Rated 5 out of 5 stars

Did a day trip to Liverpool and needed…

Did a day trip to Liverpool and needed a good service to get back to the airport after the match at Anfield. The service was excellent and very reasonably priced. Driver (John) was great craic and the vehicle was fabulous. I will certainly be using Picks Travel in any future trips and would certainly recommend them.

January 5, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. We contacted Ian last minute looking to sort travel arrangements and he had us booked in within minutes. The service is flawless, cannot fault this company, Mike our driver was an absolute gent too. We will use you for all our trips in the future.

December 30, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service.

On time. Friendly drivers from the airport and back. Well priced. Accurate info. Will be spreading the word to anyone heading over to a Liverpool game.

December 30, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Service is second to none. Ian goes out of his way everytime we come in Liverpool and Manchester. I couldn’t recommend them enough

December 30, 2019
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service.

Absolutely brilliant service. Kept in touch with me all the time. Made our travel experience a pleasure. I could not recommend this company highly enough. Thank yous very much.

December 29, 2019
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thanks Paul hopefully see you again soon

Rated 5 out of 5 stars

Great service and very nice man.

Ian is very nice to deal with. Sound fella. Would highly recommend. Went out of his way to help us. Thanks again

December 26, 2019
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thanks Paul even tho had to have United scarves in my car 🤣🤣🤣

Rated 5 out of 5 stars

Picks travel is Quality

I have used Ian for many years now, always very punctual, never let me down and always delivered, top guy and company, would highly recommend to anyone needing travel, short or long distance. Thanks Guys!

December 25, 2019
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thanks Ian always enjoy our football chats

Rated 5 out of 5 stars

A Happy Customer

I found Ian & his team of staff friendly, professional & most importantly punctual.
We ordered a 8 seater & a 7 seater to take us to Southport, then pick us all up five hours later.
We as a family found it great value for money & would Strongly recommend this service

December 23, 2019
Unprompted review
Picks Travel Ltd. logo

Reply from Picks Travel Ltd.

Thanks Tony lovely family you have

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